Your Simplified Path to Short-Term Rental Success
Helping Everyday Owners Achieve Financial Freedom
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About iGMS
iGMS is the only vacation rental software that automates up to 90% of daily hosting tasks & management. Easily control all OTA accounts like Airbnb, Booking.com, & Vrbo from one multi-calendar. Grow direct bookings with our intuitive Website Builder. Automate your guest communication & cleaning management, accept payments and monitor your financial performance with ease. Collaborate with your team & use rich direct integrations to grow your revenue.
iGMS pricing
iGMS does not have a free version but does offer a free trial. iGMS paid version starts at USD 20.00/month.
Starting Price:
USD 20.00/month
Free Version:
No
Free trial:
Yes
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iGMS Reviews
Feature rating
5 reviews of 270
View all reviews
Brian
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 1+ year
-
Review Source
5
Reviewed on 08/09/2021
IGMS is solid
Overall I really like IGMS.
Pros
The ability to manage your properties across multiple channels/platforms is vital. The automated messaging is great, and they are constantly working to improve the product.
Cons
The "task management" of what needs to be done at various properties is not particularly helpful in the way it is implemented for me.
Alternatives Considered
GuestyReasons for Switching to iGMS
Guesty had some pretty strict requirements regarding who is eligible to use their product. Not sure why, but they lost a good paying customer in me.Response from iGMS
Hi Brian,
Thank you for the positive review and rating of our service. We appreciate your feedback and we are glad to hear that iGMS has simplified the day-to-day tasks for you with the automation features we offer. If you think that something is lacking in our task management system, we are open to suggestions! If you would like to suggest any features that you would like to see, or if you have any questions please reach out to us via Live Chat or [email protected]
Best,
iGMS Team
Replied 06/10/2021
Daniel
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
4
Reviewed on 02/10/2024
Good Productivity Tool
I has been very usefull, it has reduced the time I wasted on simple things such as coordinating cleanning and sending standard messages. However it has a huge potential and I hope it keeps on evolving
Pros
Customer Support, Automated Features such as Cleanner Tasks and Airbnb auto reply
Cons
Lacking Whatsapp Integration, poor dashboard and statistics, payments alternatives for direct booking
Alternatives Considered
GuestyReasons for Switching to iGMS
Reviews on youtube and internet search basicallyResponse from iGMS
Hi Daniel,
Thank you for your review! We're glad to hear that iGMS has been useful in reducing the time you spend on coordinating cleaning and on message automation. That’s exactly the goal of our platform: to put your daily operations on autopilot while you focus on growing your business.
Here at iGMS, we have a dedicated team of developers who are always working on updates, new implementations, and enhancements to improve the user experience. We’re pleased to let you know that we’re currently addressing the points you mentioned. Soon, we will be releasing a new dashboard with improved statistics. Regarding WhatsApp integration and direct booking payment options, we are continuously striving for improvement and will keep you updated as we make progress.
If you have any further questions or suggestions, we’re always here for you at [email protected]
Replied 04/11/2024
Beth
- Industry: Real Estate
- Company size: Self Employed
- Used Daily for 6-12 months
-
Review Source
1
Reviewed on 27/10/2023
IGMS glitches will cost you
Their product has glitches that will cause headaches and cost money. When this happens, their customer service is terrible. On multiple occasions, I have sent them details snd screen shots to show the problems their glitches have created, and they consistently find a way to blame every issue on user error.
Pros
The software makes communication with guests easy.
Cons
IGMS consistently has glitches in syncing information across platforms. We have had problems with updating pricing as well as blocking calendar dates. For example, pricing updates made in IGMS do not always sync with Airbnb or VRBO. This has cost of thousands of dollars.
Response from iGMS
Hi Beth,
We deeply regret any inconvenience caused and genuinely appreciate your patience as we diligently tackle the challenges you've encountered.
Following a thorough investigation, it has come to our attention that the glitches you've experienced stem from the communication breakdown between your iGMS account and VRBO, specifically related to the API connection. We fully comprehend the significant impact these discrepancies can have.
I'm pleased to inform you that our development team has been actively engaged in addressing these issues, resulting in the release of an updated VRBO connection. The system is now functioning seamlessly, and we believe this will contribute to a more reliable and efficient experience for you.
It’s heartening to note that despite the challenges you’ve faced, you have decided to return to iGMS. We are genuinely thrilled to welcome you back and are committed to ensuring that your future interactions with iGMS are nothing short of exceptional.
Replied 23/11/2023
Billee
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 15/09/2023
Igms Review
Igms has become the most important management tool my company uses. Without it we would be lost!
Pros
All features are easy to use, rarely any issues with the software- the IGMS customer support is absolutely amazing. The team is well educated and quick to troubleshoot.
Cons
No cons! Everything is perfect I cannot say enough about this product.
Response from iGMS
Hi Billee,
Thank you for your splendid review on Capterra! We're thrilled to hear that you find iGMS easy to use and our support team helpful. It's heartwarming to know our platform is a valuable tool for your company!
We're glad you chose us and are happy to have you in the iGMS family. We strive to continue to meet your expectations and are always here for any suggestions or queries you might have.
Thanks again for your kind words!
Warm Regards,
iGMS Team
Replied 28/09/2023
Anna
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 28/06/2023
YOU NEED IGMS if you value your time AND guest experience!
Great tool, had it up and running in <24 hrs. When I initially ran into a problem, actually SPOKE TO A HUMAN, very rare and they had me fixed in 15 minutes. Did free trial, converted to Flex plan (which is perfect fit and affordable without sacrificing features) for the 5 months a year that property is rented.
Pros
Channel Management (consolidated calendar) Communications Automation.
Cons
Back arrow on multichannel calendar takes you home vs. back a layer. (User issue vs software)
Reasons for Switching to iGMS
I'm an application expert, IGMS delivered everything promised tried it all during free trial.Other products wanted annual or monthly commitment for a year, did not deliver all features and flexibility needed for 5 mos STR. Ease of use and implementation was priority, seamless integration w the "big boys" very important to avert double bookings AND maximize cash flow. Other products simply cannot compete, ease of use, tight integration, full automation and control w API plug ins, all for $1 per booked night! Plus got an independent website, next year will market that strongly so as to save % fee to "big boys" and maximize profit.Response from iGMS
Hello Anna!
Thank you for taking the time and providing us with feedback. We really appreciate it and are glad that you find our consolidated calendar, automated messages and Flex Pricing Plan options beneficial.
We apologize for any inconvenience that you may have experienced with our Multi-calendar. We will definitely work on it. Your feedback will help us to make our platform more comfortable and user friendly.
Thank you for choosing iGMS, and we appreciate your support. We're committed to continuously improving our software to meet the needs of our users. If you have any further feedback or suggestions, please don't hesitate to reach out to us!
Replied 13/07/2023
