--- description: Review of Clerk.io Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Clerk.io | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Personalisation Software](/directory/4276/personalization/software) > [Clerk.io](/software/224983/clerk-io) # Clerk.io Canonical: https://www.softwareadvice.com.au/software/224983/clerk-io Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/224983/clerk-io?page=2) > Clerk.io is an e-commerce personalization software that helps online stores acquire, convert and retain more customers through AI-driven technology. Clerk's intelligent search engine automatically corrects spelling errors, suggests related queries, relevant content, as well as recognizes customer search intent and context based on custom categories, such as special characters, measurements, modifiers, and attributes. The Clerk.io recommendation tool allows e-commerce managers to use pre-built logic to send customers recommendations based on hot products, current trends, seasons, order and click history, cross-selling methods, and more. Clerk's drag-and-drop interface gives users the ability to create product placement designs for the front page, product category pages, checkout pages, and more. Plus, merchandising employees can manage business goals, prioritization, and promotion of specific vendors, campaigns, brands, and categories too. In addition to offering integrations with the most popular e-commerce tools around today, Clerk.io also comes with an API, which allows businesses to integrate the system with several third-party solutions. The audience segmentation module lets users categorize customers and send targeted marketing campaigns via email or paid channels based on product interests, spending habits, order history, buying frequency, and more. With Clerk's Email, users can take advantage of six pre-built email triggers to send high-converting emails according to customer behaviors and purchase history. Plus, Clerk's fully automated AI-driven campaign tool utilizes thousands of data points to predict what, when and who to send your next campaign to, taking away the need for complex, time-consuming workflows. > > Verdict: Rated **4.7/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 20 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Clerk.io - **Location**: Copenhagen, Denmark - **Founded**: 2011 ## Commercial Context - **Starting Price**: USD 99.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Clerk.io pricing starts at $356/month and varies according to the pricing of each individual module, as outlined below: Search: Starts at $99 for 5000 searches Recommendations: Starts at $99 for 50000 recommendations Email: Starts at $99 for 5000 emails Audience: Starts at $99 for 5000 customers - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Danish, English, Italian, Norwegian, Spanish, Swedish - **Available Countries**: Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Netherlands, New Zealand, Norway, South Africa, Sweden, Switzerland, United Kingdom, United States ## Features - A/B Testing - AI/Machine Learning - API - Abandoned Cart Saver - Activity Dashboard - Activity Tracking - Alerts/Notifications - Behavior Tracking - Behavioral Targeting - Campaign Analytics - Campaign Management - Campaign Planning - Campaign Segmentation - Catalog Management - Content Analytics - Contextual Targeting - Conversion Tracking - Customer Profiles - Customer Segmentation - Customisable Branding ## Integrations (16 total) - Act-On - Adobe Commerce - BigCommerce - Google Ads - HubSpot Marketing Hub - Klaviyo - Lightspeed - MailUp - Mailchimp - Meta for Business - PrestaShop - Shopify - Shopify Plus - Shopware - Sleeknote ... and 1 more integrations ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - Chat ## Category - [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software) ## Related Categories - [Personalisation Software](https://www.softwareadvice.com.au/directory/4276/personalization/software) - [Enterprise Search Software](https://www.softwareadvice.com.au/directory/4368/enterprise-search/software) - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) - [Customer Data Platform Software](https://www.softwareadvice.com.au/directory/4718/customer-data-platform/software) - [Multi-Channel eCommerce Software](https://www.softwareadvice.com.au/directory/4218/multi-channel-ecommerce/software) ## Alternatives 1. [Shopify](https://www.softwareadvice.com.au/software/390630/shopify) — 4.5/5 (6670 reviews) 2. [WooCommerce](https://www.softwareadvice.com.au/software/163450/woocommerce) — 4.5/5 (1040 reviews) 3. [Wix](https://www.softwareadvice.com.au/software/159592/wix) — 4.4/5 (10606 reviews) 4. [Squarespace](https://www.softwareadvice.com.au/software/157453/squarespace) — 4.5/5 (3386 reviews) 5. [PrestaShop](https://www.softwareadvice.com.au/software/108024/prestashop) — 4.3/5 (331 reviews) ## Reviews ### "A great value product" — 5.0/5 > **Andreoli** | *26 August 2019* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Easy implemantation and customabilization > > **Cons**: A retailer need a way to bypass the result of the search ----- ### "Improves my business" — 5.0/5 > **Jacqueline** | *12 September 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Clerk.io provides support through various means, by increasing the conversion rates for your site. It improves sales of products > > **Cons**: As of right now I don’t have any complaints, it has been great for what I need it for, will update if I come across any ----- ### "Appalling quality of integrations and equally appalling technical support" — 1.0/5 > **Damian** | *8 November 2022* | Retail | Recommendation rating: 0.0/10 > > **Pros**: We liked Clerk for its apparent ease of implementation and a wide number of services offered (Email, Recommendations, Search etc.). > > **Cons**: Clerk's integration with Magento 2 was horrific. It contained bugs, and we were unable to connect Clerk to our store at all for almost 3 weeks.The low-level not-technical support continued offering the same set of suggestions, which didn't work. Their pace of providing support is also disappointing at best. Unless you chase them and continue asking for solutions, they very quickly go quiet.We even had our own developer, using our own resources (time \& money) to implement a fix because of how helpless their support was.In the end, Clerk simply nullified our contract, arguing they are unable to fix it. By far, our most disappointing experience with any SaaS provider all these years.They raised the "incompetence benchmark" to a whole new level. > > Appalling ----- ### "The most valuable tool out of 32 we use in Watery" — 5.0/5 > **Daniel** | *25 October 2019* | Sporting Goods | Recommendation rating: 9.0/10 > > **Pros**: Without a product that do as promised and give value to our bussiness - customer service, pricing, design and other things around the core product doesn't matter. As a customer through +2 years with Watery.dk, i can truly sign under that the product itself from Clerk.io really working and gives tons of value to my business. This is through website recommendations, website search and email recommendations, that day after day obtain more data and use it to view the best product for every single customer. And as a plus - customer service, pricing and design are just as good as the product. > > **Cons**: When i started using clerk around 2,5 years ago, there were several things with the product i missed such as catagories in search, ability to re-design the recommendations and easy interface for me as customer to use the product in backend. Today all these things are changed to the better, so as i see it today, there is not really anything i not like about Clerk.io - But as an online merchant, the price can always be better :) > > As the headline descibes, we use around 32 different ecommerce tools in our bussiness to run and scale it. As i see the data today, no one of all the other tools make our average order value 96 kr. bigger compared between a customer that clicking on a clerk.io content and a customer that not do it. I think it says it all. ----- ### "Great tool, with some caveats" — 5.0/5 > **Verified Reviewer** | *1 September 2022* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: The tool is super reliable and can definitely improve your conversion rate and the quality of the customer journey on your ecommerce. > > **Cons**: Their price model makes it quickly very expensive. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/224983/clerk-io?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/224983/clerk-io) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data