---
description: Review of Futr Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Futr | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Futr](/software/337519/live-chat)

# Futr

Canonical: https://www.softwareadvice.com.au/software/337519/live-chat

> Live Chat allows businesses to collect feedback, tackle client complaints, and learn more about regular grievances. The software offers government-grade security architecture with end-to-end data encryption during transit and at rest. The conversational forms function allows customers to complete forms on any channel, enabling organizations to augment their completion rates and data quality. Organizations can also validate data in real-time and provide contextual help within the conversation.

The software lets enterprises deploy chatbots that interact with clients using natural language and create a more engaging customer experience. Live Chat AI chatbots learn from previous conversations and adapt to new questions to provide human-like responses. Companies can create their surveys from scratch or choose from the available templates, such as Net Promoter Score (NPS), diversity, environment, volunteer feedback, and more.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Futr

## Commercial Context

- **Starting Price**: GBP 290.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop)
- **Supported Languages**: Bulgarian, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, German, Greek, Hungarian, Icelandic, Italian, Japanese, Korean, Latvian, Lithuanian, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- Chatbot
- Customer Support
- Live Chat
- Multi-Language
- Real-time Consumer-facing Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [Chatbot Software](https://www.softwareadvice.com.au/directory/3923/chatbot/software)

## Alternatives

1. [Wati](https://www.softwareadvice.com.au/software/430256/wati) — 4.6/5 (202 reviews)
2. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
3. [Rasayel](https://www.softwareadvice.com.au/software/449981/Rasayel) — 4.8/5 (66 reviews)
4. [Freshchat](https://www.softwareadvice.com.au/software/436347/freshchat) — 4.1/5 (115 reviews)
5. [Crisp](https://www.softwareadvice.com.au/software/162277/crisp) — 4.6/5 (147 reviews)

## Reviews

### "I can't stop using Live Chat" — 4.0/5

> **Mohamed** | *28 February 2023* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: It's not expensive and fits all customer service businesses.
> 
> **Cons**: It needs to support canned responses to make it easier for us to respond quickly to customers.
> 
> Practical and simple for any usage. I love it.

-----

### "Maintain the process with this one" — 5.0/5

> **Tarek** | *8 March 2023* | Outsourcing/Offshoring | Recommendation rating: 8.0/10
> 
> **Pros**: It allows me to contact easier in a simple way with customers.
> 
> **Cons**: Too much expensive and doesn't have the feature of canned responses.
> 
> Overall good and practical.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/337519/live-chat)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/337519-Live-Chat/> |
| en-AU | <https://www.softwareadvice.com.au/software/337519/live-chat> |
| en-GB | <https://www.softwareadvice.co.uk/software/337519/live-chat> |
| en-IE | <https://www.softwareadvice.ie/software/337519/live-chat> |
| en-NZ | <https://www.softwareadvice.co.nz/software/337519/live-chat> |

-----

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