Pi.

Pros

Paytm is a very safe and flexible service, it is accepted by many places and also accepts many other forms of payment that help complement the experience. Transactions are carried out quite efficiently and safely. The security methods are good and the refund system is very good. Paytm helps save time and gain efficiency. Paytm is the future of digital banking transactions.

Cons

The speed of transfers and refunds is quite slow. The limitation of only being able to use it in India is frustrating because it is a very good service that can compete with other platforms of this style.

Pros

1. Easy to create account and setup
2. It helps me in all the kind of transactions
3. It offers promo codes and offers
4. It has so many features to use
5. Nice and clean UI loved it

Cons

1. Support is not that good
2. They should works on offers also , earlier the offers were good but it starts decreasing

Pros

sometime we receive the rewards as a user to use it and cashback points

Cons

it requires KYC verification to use it thouroughly and that is mandatory

Pros

Paytm is a payment solution tool.
1. Here you can pay your utility bills and can send money to anyone easily.
2. Can book travel tickets like bus, train and flight ticket with great offers.
3. Easy to use UI which everyone can operate.
4. All-in-one tool for money transfer, utility bill payment, purchase voucher and many more.
5. Can pay the bill on restaurant, petrol pump, store by scanning the QR code.
6. It allows business owners to register with Paytm business to accept payments from their customers.
7. On every transaction it provides variety of rewards.
8. With Paytm business you can create payment link and share with customers to accept payments easily with lowest charges.
9. On Paytm business, UPI & wallet payments are charges free and instant.
10. You can upgrade and integrate with your website for smooth checkout and payment process.
11. It can be accessed by both web and mobile devices.
12. With Paytm business app you can check all the transactions on single dashboard and can export the report.

Cons

Paytm has lots of issues which needs improvement.
1. When it comes to business owners, without website you can't use Paytm payment gateway.
2. With Paytm business it doesn't allow multiple payment methods like Razorpay does.
3. Sometimes transaction fees are not transparent.
4. Customer support is pathetic. They don't reply on time and never resolve issues properly.

Alternatives Considered

Pros

I like the ease of making payments anywhere anytime. I like the fact that it lets you all your bank accounts, credit and debit cards in one place. I like the fact that it keeps all the record of even a tiny transaction and when in doubt you can easily cross check it. You always have a digital proof of every penny spent. Unlike some payment gateways, it has own wallet which I use just like a cash wallet. I am back in home country for over 4 years now and but for Paytm, it was impossible for me run my household alone and more particularity during Corona pandemic.

Cons

Once it runs it runs but when you hit an issue, it is too too stressful to resolve it. Customer service is good but they try to push you to use digital processes primarily. Recently I struggled for almost 3 months to update KYC despite doing the needful many times. Paytm should understand that's it can be very difficult for some people to visit a KYC point. Also very difficult to retrieve a wrong transaction, I had this issue once and I was asked to fill a form digitally, scan it and send it back via Paytm digital help gateway. It was far too difficult task despite very tech savvy. I suffered the loss rater than suffering the complex process of retrieving it.