---
description: Review of Visitor Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Visitor | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Hotel Channel Management Software](/directory/4345/hotel-channel-management/software) > [Visitor](/software/338786/visitor)

# Visitor

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> Visitor is a cloud-based property management system for short-term rentals and vacation rentals. Visitor caters to independent property owners, property managers, and small businesses in the short-term rental industry. It offers key features, such as a channel manager to sync listings across multiple sites, a front desk system to check guests in and out, the ability to create custom websites, reporting and analytics tools, and a mobile app. 

The channel manager automatically updates availability and rates across sites, including Airbnb, Booking.com, and HomeAway. The front desk system stores guest information and allows teams to manage keys. With a personalized website, managers can take direct bookings and set custom rates. The platform allows administrators to gain insights into the business with reports on occupancy, revenue, and booking sources using mobile devices. Visitor offers phone and email support to help businesses get started. Ongoing support is available to answer any questions about using the platform.
> 
> Verdict: Rated **4.8/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 38 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Visitor

## Commercial Context

- **Starting Price**: EUR 15.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, German, Spanish
- **Available Countries**: Austria, Germany, Spain, Switzerland, United Kingdom

## Features

- API
- Activities Booking
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Availability Management
- Booking Management
- Booking Notes
- CRM
- Calendar Management
- Calendar Sync
- Channel Analytics
- Channel Management
- Commission Management
- Content Management
- Credit Card Processing
- Customer Database
- Customer History
- Customer Support

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software)

## Related Categories

- [Hotel Channel Management Software](https://www.softwareadvice.com.au/directory/4345/hotel-channel-management/software)
- [Hostel Management Software](https://www.softwareadvice.com.au/directory/4399/hostel-management/software)
- [Channel Management Software](https://www.softwareadvice.com.au/directory/256/channel-management/software)
- [Online Booking Systems](https://www.softwareadvice.com.au/directory/432/reservation/software)

## Alternatives

1. [Eventbrite](https://www.softwareadvice.com.au/software/133924/eventgrid) — 4.6/5 (5748 reviews)
2. [Hostaway](https://www.softwareadvice.com.au/software/165334/hostaway) — 4.8/5 (1524 reviews)
3. [Booqable](https://www.softwareadvice.com.au/software/77802/booqable) — 4.8/5 (1126 reviews)
4. [Lodgify](https://www.softwareadvice.com.au/software/140962/lodgify) — 4.5/5 (1282 reviews)
5. [OpenTable](https://www.softwareadvice.com.au/software/439120/opentable) — 4.7/5 (1317 reviews)

## Reviews

### "Totale Zufriedenheit ohne Knebelverträge" — 5.0/5

> **Eva-Maria** | *1 October 2024* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Sehr logischer Aufbau des Programms, super Team im Hintergrund, Anliegen werden schnellstmöglich umgesetzt und Probleme bearbeitet. Junges, innovatives Team. Danke, für eure Arbeit\!\!\!
> 
> **Cons**: Manchmal hängt das Programm, sie arbeiten aber daran.
> 
> Super Problembehebungen, schneller Service, sehr bodenständiges Team, FAIRE Preise\!\!\!

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### "Persönliche Ansprechpartner, die sich viel mühe geben" — 5.0/5

> **Julia** | *14 January 2025* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Persönliche Ansprechpartner die sich sehr viel Mühe geben alle Wünsche und Fragen zu klären. Geben Tipps für einen besseren Internetauftritt und Buchbarkeit
> 
> **Cons**: Kontakt hauptsächlich über einen Chat, telefonisch nur am Anfang

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### "Kundenzufriedenheit" — 5.0/5

> **Monika** | *12 November 2024* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10
> 
> **Pros**: Unkomplizierte, freundliche und kompetente Kundenbetreuung.
Individuelle Lösungsvorschläge und schnelle Umsetzung
> 
> **Cons**: Ich habe nichts zu beanstanden. Bei Problemen wende ich mich an meinen Ansprechpartner persönlich.
> 
> Die Dienstleistung und Betreuung wird in der direkten und im schriftlichen Kontakt sehr einfach verständlich und dennoch ausführlich vermittelt

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### "Der Wechsel zu Visitor war eine gute Entscheidung\!" — 4.0/5

> **Manuel** | *6 November 2023* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: -Mir gefällt an Visitor sehr gut, dass ich die Preise jederzeit selber und unkompliziert ändern kann, und diese dann automatisch auch an die diversen Buchungsplatformen (booking.com usw.) übermittelt werden.
- Ich brauche kein backup zu machen um meine Buchungen zu sichern, um sie bei Verlust wiederherstellen zu können
- Am besten gefällt mir die wirklich sehr professionelle, engagierte, und persönliche Betreuung bei Fragen\! Das ist wirklich einzigartig\!
> 
> **Cons**: -Die online-Buchung auf der Website könnte durch einen übersichtlichen Kalender ergänzt werden. 
- Bei Buchungen mit Frühstück muss ich dieses noch manuell hinzufügen, und vom System hochrechnen lassen 
- für nach alter individuell einstellbaren Kinderpreisen wäre ich ebenfalls sehr dankbar.
> 
> Mein Gesamteindruck von Visitor ist rundweg gut. 
Bestimmt gibt es noch Verbesserungsmöglichkeiten da und dort, aber Visitor überzeugt mich in Optik, Übersichtlichkeit, Bedienungsfreundlichkeit, Preis/Leistungsverhältnis, und der freundlichen, umfangreichen und professionellen Betreuung bei Fragen

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### "Mega Software kinderleicht zu bedienen" — 5.0/5

> **Ricard** | *9 June 2022* | Hospitality | Recommendation rating: 10.0/10
> 
> **Pros**: Die Kommunikation zwischen fein einzelnen Buchungsplattformen, ebenso das sperren der Zimmer direkt über die Software erspart einem viel Zeit und Arbeit.
> 
> **Cons**: Nichts, anfangs tut man sich etwas schwer doch nach einpaar Stunden ist’s Routine.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/338786/visitor)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hostel-management/visitor-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/338786/visitor> |
| en-GB | <https://www.softwareadvice.co.uk/software/338786/visitor> |
| en-IE | <https://www.softwareadvice.ie/software/338786/visitor> |
| en-NZ | <https://www.softwareadvice.co.nz/software/338786/visitor> |

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