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About InsightEMR
Clinicient provides a web-based and mobile therapy-specific EMR designed to improve the therapist experience by offering an all-in-one solution with scheduling, documentation, telehealth and reporting, resulting in improved efficiency and the flexibility to manage patient care. Organizations can manage schedules effectively, integrating into existing systems if desired. Clinicient’s documentation suite is designed for and by therapists and is customized to simplify charting while remaining compliant. Tools for rules-based billing by insurance automate processes, optimize payments, and reduce denials. Business Analytics tools allow practices to measure key metrics on demand, providing actionable insight into practice health.
Total Insight offers a full comprehensive suite (scheduling, documentation, billing, and reporting) as well as revenue cycle services. Clinicient’s revenue cycle team provides services to bill completely and compliantly, speed collections through daily billing, payment posting and follow-up, and help your organization collect what you’re rightfully owed.
Insight offers a comprehensive suite (including scheduling, documentation, billing, and reporting) that allows you to retain your billing in-house if desired while still capitalizing on the benefits from the Insight Solution.
Insight EMR provides EMR and Scheduling Software that integrates seamlessly into your other hospital systems to fit customized therapy workflows while retaining a single source of truth.
InsightEMR pricing
InsightEMR does not have a free version but does offer a free trial. InsightEMR paid version starts at USD 50.00/month.
Starting Price:
USD 50.00/month
Free Version:
No
Free trial:
Yes
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InsightEMR Reviews
Feature rating
5 reviews of 127
View all reviews
Lic. Francia Sanoja
- Industry: Medical Practice
- Company size: 1,001–5,000 Employees
- Used Weekly for Free Trial
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Review Source
5
Reviewed on 09/01/2019
Quality patient care system and optimal level of billing.
Channel payments in an optimal way for each service offered through my therapies.
Pros
The speed of billing and payments, which allows direct and personalized attention to each patient, with a lower incidence of manual work. The systematization of high quality physical therapies.
Cons
Documenting each therapy can generate a little more time in the patient care process, which can generate a slight limitation. However, it allows the backup of your medical history of therapies.
Jenny
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 09/10/2019
Dependable Software
The reporting feature has helped us to keep track of everything better. Copay collection, no show rates, A/R, etc.
Scheduling is incredibly easy. Documenting seems to be picked up easily by any new therapist that joins us and I love how you can tailor it to your needs.
Keeping up with important insurance updates/changes is the biggest reason we will stay with Clinicient! While other clinics struggle, we are able to adjust and keep up because of Clinicient!
Pros
Love staying informed with everything; updates are automatic. And issues are fixed in a timely manner.
Cons
Constantly putting in a password - but I get the security side of that.
And that I have to uninstall the program on my receptionist's computer every 3 weeks and reinstall as it gets slower and slower since the last major update. I did contact support about it.
Alternatives Considered
WebPTReasons for Choosing InsightEMR
Less advanced software (MediGraph)Reasons for Switching to InsightEMR
We weren't able to do our own billing with WebPT, which was something extremely important to us. During the sales pitch of WebPT, we were told we could and then found out in the initial stages of switching software programs, that we could not. I'm grateful we found Clinicient and we've been happy customers since 2012!
Britt
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
3
Reviewed on 16/01/2018
Charting for PTs is good, billing is a pain.
The billing functions are a pain and when we call to get assistance, half of the people we speak with either have nothing to add over what we already knew or just say that's how it works and hopefully in the next year it will be improved. Data pushed to Zirmed or pulled from Zirmed frequently incorrect or missing things. Tasks are attached forever to the patient's chart. Errors cannot be corrected. Billing adjustments reflect everything on patient's bills, even when it was an error in Clinicient. FREQUENTLY charges pulled out and pushed to Zirmed are not in Zirmed - WAY too often to be "user error" as has been the ONLY explanation or help we received when we reached out to Customer Service on both Clinicient and Zirmed's departments. We literally have to go into Zirmed once a month and double check any and all DOS that haven't received payment and usually it is due to that error. Sadly, we were not aware this issue was a problem until MANY of our DOS's had been over the three month threshold and had to be written off. We lost a LOT of money in that process.
Pros
The Physical Therapists, for the most part, like the charting software. It is fairly basic and simple to use once you have all the templates figured out.
Cons
Billing/Tasks/templates/corrections/clearinghouse inputting and outputting/etc. Text reminders works on and off. Customer service doesn't know billing well and sometimes takes a long time to get back to us. Sometimes documents are scanned into patient's files to discover that they were magically missing from that patient's file and we find them later in a different patient's file, with no explanation. Templates have to be edited every so often because words will have been moved over and are no longer showing all of the sentence or the PT's signature is suddenly no longer printing on the letter.
Amy
- Industry: Hospital & Health Care
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
5
Reviewed on 13/04/2020
Great decision for our small clinic
Great. I recommend Clinicient to all of my colleagues and have a whole new perspecitve on my small business' successes and challenges.
Pros
Clinicient is easy to navigate and personalize to meet our clinic's needs. The front office integration is seamless with documentation and billing and having a personalized executive perspecitve on the metrics has been invaluable. The support staff is responsive and we feel valued as a customer everytime we comminicate a need. Therapists really appreciate the ability to create goals directly from the objective data, and personalize templates to share throughout the clinic. Payment turn around is worlds faster than we were previously experiencing.
Cons
We would love a wait-list feature for scheduling; currently, we use an external link for wait-listing patients.
Reasons for Switching to InsightEMR
I found AdvanceMD to be very pushy and used-car-salesman approach to signing a contract. Kareo was less intuitive. WebPT was more expensive, and I felt like a number to them, not a unique clinic with individual needs.
Ellen
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
5
Reviewed on 15/10/2019
Clinicient Review
Overall, it has been a positive experience. Working with our account manager on a monthly basis has been most helpful. The monthly management reports are very helpful to a practice owner.
Pros
The EMR system is fully integrated with the billing software. The documentation and billing software are fully integrated, making it more efficient for billing.
Cons
There are times where the system doesn't run smoothly despite having speedy internet connections.
