--- description: Review of Mekari Qontak Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Mekari Qontak | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Mekari Qontak](/software/339260/qontak) # Mekari Qontak Canonical: https://www.softwareadvice.com.au/software/339260/qontak Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/339260/qontak?page=2) > Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp \& Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. > > Verdict: Rated **4.8/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 12 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Mekari ## Commercial Context - **Starting Price**: USD 0.00 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile) - **Available Countries**: Indonesia ## Features - API - Activity Dashboard - Alerts/Notifications - Calendar Management - Campaign Management - Contact Management - Customizable Fields - Customizable Reports - Data Import/Export - Drag & Drop - Interaction Tracking - Lead Capture - Lead Generation - Lead Management - Lead Qualification - Marketing Automation - Reminders - Reporting/Analytics - Sales Pipeline Management - Segmentation ## Integrations (4 total) - Facebook Business Suite - Instagram - Twitter/X - WhatsApp ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Ploomes CRM](https://www.softwareadvice.com.au/software/449937/Ploomes) — 4.9/5 (418 reviews) ## Reviews ### "A Reliable Solution for Large-Scale WhatsApp Messaging" — 5.0/5 > **Rudi** | *18 August 2025* | Research | Recommendation rating: 8.0/10 > > **Pros**: The ability to send WhatsApp messages in bulk with ease is what I like the most. It makes communication with a large number of users efficient, reliable, and straightforward, which has been very helpful for our project needs. > > **Cons**: The limitation on the maximum number of users that can be included in a scheduled WhatsApp blast. This requires us to split campaigns into multiple batches, which sometimes adds extra effort. > > Overall, Mekari Qontak is a good and reliable product that has supported our company project requiring large-scale WhatsApp messaging. It has streamlined our communication process and improved efficiency, though there is still room for improvement in terms of scalability and service quality. ----- ### "Efficient Customer Management in One Place" — 5.0/5 > **Adhi** | *10 December 2025* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: I like that Mekari Qontak centralizes all customer interactions, making communication faster, more organized, and easier to manage. > > **Cons**: I liked least that the platform updates quite often, which sometimes requires extra time to adapt to the changes. However, it’s still manageable. > > My overall experience with Mekari Qontak has been positive. It streamlines customer communication, improves our workflow, and provides helpful automation and insights, making daily operations easier and more efficient. ----- ### "Qontak Helpful for us, but still need improve with the support" — 4.0/5 > **Sahala Morgan** | *1 August 2025* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: I like chatbot feature of Qontak because it's easy to use and helpful to our business. We can create flow of chatbot with easy and fast so that we can handle our customers 24 x 7 > > **Cons**: Actually, we integrate our system with qontak so that the message from whatsapp can forward to our app, and otherwise we can reply the message and forward it also to qontak with API. Sometimes we feel very difficult to communicate with Qontak Team if any error with API > > Overall, we feel enjoy with Qontak and we want to extend the collaboration because Qontak help us to connect with our customers fast, and our customers feel enjoy after we integrate with Qontak ----- ### "Effortless WhatsApp Integration and Streamlined Customer Chats" — 5.0/5 > **agung** | *27 November 2025* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Mekari Qontak has been very helpful for integrating with the WhatsApp Business API, and it also simplifies managing chat conversations with customers. The features are easy to use because of the UI/UX is friendly. > > **Cons**: I think there’s a feature we would like to try, but it hasn’t been provided yet, and it would be very helpful for us if this feature could be added in the future to support our workflow and improve our overall experience > > Overall, my experience with Mekari Qontak has been very positive. The platform makes WhatsApp Business integration easier, helps us manage inbound chats, and supports our marketing broadcasts more efficiently ----- ### "Value For Money, Usefull, Easy to Use\!" — 5.0/5 > **Terry** | *29 January 2026* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Usefull\! Easy\! Simple\! What I like most about Mekari Qontak is that it is very easy to use. There is Mekari Qontak Mobile (Qontak Chat Mobile) that can be accessed anywhere and anytime, even outside of working hours. It is very simple and not complicated at all. > > **Cons**: Not Issue, overall besssstttt\!\!\!\! So far, every problem has had a solution, the Mekari team is also quick to respond, the interface is good, the features are comprehensive, and it's not complicated\! > > With Mekari, store contacts are greatly assisted, and WhatsApp is more reliable because of the blue tick. Using customizable blast templates, it is easy to upload blast recipients, and sending blasts is easy and enjoyable. Because blasts are blue ticked and reliable, several transactions have been made through blasts. Moreover, there is a mobile contact application that makes it easy to respond to customers anywhere and anytime. Besssstttt\!\! ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/339260/qontak?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/339260/qontak) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data