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description: Review of My Best Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: My Best Practice | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [Mental Health Practice Management Software](/directory/4548/mental-health/software) > [My Best Practice](/software/340313/my-best-practice)

# My Best Practice

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> My Best Practice is an EHR solution designed for evidence-based practitioners. It simplifies and automates everything with better client outcomes.&#10;Features include evidence-based clinical notes, questionnaires sent and scored automatically, clear and easy to use note-taking, automatic client payments, invoicing, and bookkeeping.&#10;&#10;Reducing your stress, it lets you focus your time and attention on your clients. As a complete practice management system, it offers a clear and intuitive display, intake questionnaires \&amp; surveys, routine outcome measures, HIPAA compliant messaging, scheduling and client reminders, therapist iPhone app, telehealth, client portal, credit card processing and autopay, claim filing, encrypted security and insurance processing.
> 
> Verdict: Rated **4.9/5** by 31 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 31 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: My Best Practice

## Commercial Context

- **Starting Price**: USD 39.00
- **Pricing model**: Other (Free Trial)
- **Pricing Details**: Individual Plan - $39/Month&#10;Group Practice Plan - $44/Month
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, United Arab Emirates, United States

## Features

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Administrative Reporting
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Assessment Management
- Attendance Management
- Availability Management
- Bill Payment
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Case Notes
- Charting
- Chat/Messaging

## Integrations (1 total)

- Google Calendar

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software)

## Related Categories

- [Mental Health Practice Management Software](https://www.softwareadvice.com.au/directory/4548/mental-health/software)
- [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software)
- [e-Prescribing Software](https://www.softwareadvice.com.au/directory/1568/e-prescribing/software)
- [Therapy Software](https://www.softwareadvice.com.au/directory/3729/therapy/software)
- [Speech Therapy Software](https://www.softwareadvice.com.au/directory/450/speech-therapy/software)

## Alternatives

1. [Fusion](https://www.softwareadvice.com.au/software/395326/fusion-web-clinic) — 4.3/5 (708 reviews)
2. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (843 reviews)
3. [Jane](https://www.softwareadvice.com.au/software/86099/jane) — 4.8/5 (494 reviews)
4. [SimplePractice](https://www.softwareadvice.com.au/software/81975/simplepractice) — 4.6/5 (2822 reviews)
5. [TheraPlatform](https://www.softwareadvice.com.au/software/172057/theraplatform) — 4.4/5 (79 reviews)

## Reviews

### "A comprehensive & integrated EHR\!" — 5.0/5

> **Ava** | *6 July 2023* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: My Best Practice is one of the most comprehensive, integrated EHR systems on the market which has enabled our practice to improve our administration and practice management. It allows us to manage patient medical records, automate patient scheduling and appointment reminders, and makes for simple communication with patients. It has been extraordinarily useful for evidence-based treatment planning and allows for seamless use of custom electronic clinical questionnaires and intake forms that have proven valuable for tracking patient treatment progress and mindful implementation. Altogether, My Best Practice has been a rewarding tool in improving our practice clinical and administrative processes\!
> 
> **Cons**: MyBestPractice has been eager to help our organization integrate new features we would find helpful.

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### "Great practice management\! Easy transition\!" — 5.0/5

> **Kelli** | *11 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: There are lots of great things but the absolute BEST thing is the quick response to questions. We no longer have to wait several days to have a problem resolved, meaning we can keep working and not get behind on things.
> 
> **Cons**: I would like to have a place with one-click access to see past notes for patients.
> 
> MBP has been great for our Speech \&amp; Occupational Therapy practice. The transition team was really great\! They were willing to spend as much time as we needed to get things set up and are great problem-solvers. MBP has made our billing and payroll much more stream-lined. The customer service is A++.

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### "Lots of potential" — 3.0/5

> **Hannah** | *1 August 2022* | Mental Health Care | Recommendation rating: 3.0/10
> 
> **Pros**: I love that I can easily track progress and homework assignments.
> 
> **Cons**: There are not many reminder features to make sure clinicians didn’t accidentally miss a note or an overdue balance. Also, there is no way to differentiate between “missed”, “late cancel”, and “cancelled”. Customer service is adequate, but might not respond until the next day. Finally, it could really use better integration with tablets. (I would love the ability to share my iPad screen, for example).

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### "My Best Practice meets all of our practice needs and exceeds our expectations\!" — 5.0/5

> **Taryn** | *26 July 2022* | Mental Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: The features our staff were most excited about when switching to My Best Practice were the routine outcome measures and the ability to create cohorts to configure custom scheduling of various surveys. It has all of the same features as SimplePractice, but it is laid out in an easier to use fashion. The site is not inundated with a slew of niche features that clog up the interface and make it harder to complete our day-to-day tasks. Our clients also have really enjoyed the ease of using their client portals.
> 
> **Cons**: Migrating from SimplePractice definitely took some additional time and effort from our practice manager to ensure that all of the data transferred correctly, but the My Best Practice team was very responsive to our needs and helped us in every way they could along the way.
> 
> My Best Practice has greatly reduced the amount of time both our clinicians and our practice manager are spending on the mundane administrative tasks that are required to run an effective therapy practice. Their support staff has been very communicative regarding any questions we have had while learning how to use the system, and we've even seen some big changes to the platform just in the few months since we started using My Best Practice. The site seems to have a great foundation built with evidence-based therapy in mind, which is a huge asset for our practice.

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### "MBP for OTs" — 5.0/5

> **Monica** | *26 July 2022* | Hospital & Health Care | Recommendation rating: 7.0/10
> 
> **Pros**: Scheduling, clients' portal, billing, and document accessibility. We needed a system that would help us move away from paper records and give our OTs and clients easier access to the information. Also, a system that would allow the OTs to manage their clients' sessions and write clinical notes with ease. Overall we are very happy with MBP, and once we got more familiar with the system and establish a relationship with customer support, many of the issues are getting either resolved or we can work around them.
> 
> **Cons**: It has a big learning curve, and as with all these systems, it needs to be so many things for many different practices that it is not perfect for our particular company. It has some things we don't need, and it misses others that would improve our user experience.&#10;It is a bit glitchy, and sometimes it is not very intuitive. IT NEEDS A COMPREHENSIVE USER MANUAL AND VIDEO DEMONSTRATIONS\!\!\!\!&#10;It also needs a client's portal user manual.
> 
> A big learning curve but very responsive customer support. Overall we are very happy to have moved to MBP\!

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/340313/my-best-practice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/my-best-practice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/340313/my-best-practice> |
| en-GB | <https://www.softwareadvice.co.uk/software/340313/my-best-practice> |
| en-IE | <https://www.softwareadvice.ie/software/340313/my-best-practice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/340313/my-best-practice> |

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