---
description: Review of RemedyOnCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RemedyOnCall | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Patient Engagement Software](/directory/3429/patient-engagement/software) > [RemedyOnCall](/software/340325/remedyoncall)

# RemedyOnCall

Canonical: https://www.softwareadvice.com.au/software/340325/remedyoncall

> Remedy OnCall provides health care providers with digital and live agent answering services. Built by a physician and inspired by patients our platform connects providers to their patients in an intuitive, cost-effective, HIPAA compliant platform.  

Using answering services, providers can receive messages based on their unique notification preferences. Practices reduce daytime call volumes and streamline workflows with our Page My Doctor digital service. 

Telehealth functionality has incorporated speech-to-text dictation, ICD10 and CPT coding, payment processing, and a medical content library for patient aftercare instructions. Parents receive a text message link to join the call, providers enjoy their own waiting room and customizable templates. 

When used in combination Remedy OnCall is the only platform that has a one-click conversion of an after-hours message into a televisit. Using the built-in progress notes, providers can seamlessly document the visit and send office staff billing and medical records summaries.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 3.0/5 | Based on overall reviews |
| Value for Money | 3.0/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Office Practicum
- **Location**: Fort Washington, US

## Commercial Context

- **Pricing Details**: Please contact Remedy Connect directly for pricing details.
- **Target Audience**: 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Charting
- Customizable Templates
- HIPAA Compliant
- Messaging
- Patient Engagement Software
- Payment Processing
- Scheduling

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)

## Category

- [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software)

## Related Categories

- [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software)
- [Telemedicine Software](https://www.softwareadvice.com.au/directory/4564/telemedicine/software)
- [Website Builder Software](https://www.softwareadvice.com.au/directory/4652/website-builder/software)
- [Medical Booking Software](https://www.softwareadvice.com.au/directory/18/patient-scheduling-software/software)

## Alternatives

1. [Carepatron](https://www.softwareadvice.com.au/software/241061/care-patron) — 4.4/5 (844 reviews)
2. [LeadSquared](https://www.softwareadvice.com.au/software/33191/leadsquared) — 4.3/5 (167 reviews)
3. [Pabau](https://www.softwareadvice.com.au/software/190306/pabau) — 4.7/5 (613 reviews)
4. [Mend](https://www.softwareadvice.com.au/software/45193/mend) — 4.6/5 (920 reviews)
5. [Klara](https://www.softwareadvice.com.au/software/104069/klara) — 4.6/5 (211 reviews)

## Reviews

### "Good ticketing system with flexible workflow builder" — 4.0/5

> **David** | *23 June 2022* | Education Management | Recommendation rating: 6.0/10
> 
> **Pros**: Easy to design and implement multi-stage workflows involving approval groups, to prevent approvals from piling up due to absence or turnover
> 
> **Cons**: Difficult to implement and maintain.  Support not always helpful.
> 
> Overall a good experience, served to unify a number of processes under one ticket management system.

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### "Grow your business with Remedy" — 4.0/5

> **Seejal** | *7 December 2023* | Biotechnology | Recommendation rating: 6.0/10
> 
> **Pros**: Designing ability is limitless and easy to use across platforms.
> 
> **Cons**: Integration is little complicated but the customer support is decent.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/340325/remedyoncall)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/remedyoncall-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/340325/remedyoncall> |
| en-GB | <https://www.softwareadvice.co.uk/software/340325/remedyoncall> |
| en-IE | <https://www.softwareadvice.ie/software/340325/remedyoncall> |
| en-NZ | <https://www.softwareadvice.co.nz/software/340325/remedyoncall> |

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