MSP360 Managed Backup

4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About MSP360 Managed Backup

MSP360 Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, Hyper-V, VMware, Microsoft 365, and Google Workspace.
MSP360 Managed Backup Software - Cloud storages
MSP360 Managed Backup Software - File backup wizard
MSP360 Managed Backup Software - Image-based backup wizard
MSP360 Managed Backup Software - Web panel
MSP360 Managed Backup video
MSP360 Managed Backup Software - Cloud storages - thumbnail
MSP360 Managed Backup Software - File backup wizard - thumbnail
MSP360 Managed Backup Software - Image-based backup wizard - thumbnail
MSP360 Managed Backup Software - Web panel - thumbnail

MSP360 Managed Backup pricing

MSP360 Managed Backup does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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MSP360 Managed Backup Reviews

Feature rating

Value for Money
4.5
Functionality
4.6
Ease of Use
4.4
Customer Support
4.4
5 reviews of 219 View all reviews
Rodrigo
Rodrigo
  • Industry: Cosmetics
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 11/09/2022

Ease of use, uptime, price, integration, change of space as use.

So far its working 100%

Pros

Security, price, confiability. The support is very good and so far is perfect.

Cons

Updates a little difficult to understand

Alternatives Considered

OneDrive , Google Drive and VMware Horizon

Reasons for Choosing MSP360 Managed Backup

Price and funcionality

Switched From

OneDrive

Reasons for Switching to MSP360 Managed Backup

Price and ease of use
James
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2022

Awesome Backup Software

Pros

Hands down the best backup software for the value and features offered.

Cons

Some features are only available if you choose certain S3 providers. Like the immutable write features for example. It isn't really a problem if you know ahead of time.

Alternatives Considered

Veeam Data Platform

Reasons for Choosing MSP360 Managed Backup

Price and features. N-Able started to get expensive really fast and wasn't working very well with my pricing model to the customer. MSP360 allows me to create a pricing model I can easily predict and leave plenty of room for a nice profit.

Reasons for Switching to MSP360 Managed Backup

Veeam wasn't the most friendly to setup and administration seemed a little bit confusing at times.
Will
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
1
Ease of Use
2
Customer Support
2

2
Reviewed on 20/11/2023

Mixed feelings

I am looking for an alternative for 2024

Pros

Easy to deploy and configure a backup to run

Cons

Restoring files is miserable, constant failures on backups.

Reasons for Choosing MSP360 Managed Backup

Left Datto entirely and look for new RMM and backup solutions

Reasons for Switching to MSP360 Managed Backup

I had used long time ago when it was still cloudberry,
Sam
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 09/02/2021

Set It and Forget It Backup

I use MSP360 backup on all of the PCs in the house and to backup one of my elderly relative's PC. I'm also about to set it up for my Father for his backups. I backup to Wasabi storage (highly recommended) for cheap, fast, reliable backups for my entire household!

Pros

Basically once it's setup all I have to do is keep an eye on the email alerts for possible issues and it just works!

Cons

It does occasionally suffer from a few small bugs, but that's the beauty with MSP360; the support is awesome!

Shawn
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 06/09/2022

Full featured product

It is a great product. The only overall thing I could suggest would be to make it a little more intuitive to use.

Pros

It has a lot of security features I didn't see in many other backup products. Suggested improvements are seen by the company and many times implemented into the product. You can see everything that has been suggested by other users and can vote and comment on them.

Cons

It is fairly complicated and took me a little while to learn. But once you learn how to get around it is easy.

Alternatives Considered

Comet Backup

Reasons for Choosing MSP360 Managed Backup

Not enough security or features.

Reasons for Switching to MSP360 Managed Backup

The console was completely online so we didn't have to host anything. Plus security was more robust.

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