About MSP360 Managed Backup

MSP360 Backup is an easy-to-use backup solution with centralized management, monitoring, and reporting. The platform is natively integrated with AWS, Wasabi, Backblaze B2, and Microsoft Azure to enable best-in-class data protection for Windows, Linux, macOS, Hyper-V, VMware, Microsoft 365, and Google Workspace.
MSP360 Managed Backup Software - Cloud storages
MSP360 Managed Backup Software - File backup wizard
MSP360 Managed Backup Software - Image-based backup wizard
MSP360 Managed Backup Software - Web panel
MSP360 Managed Backup video
MSP360 Managed Backup Software - Cloud storages - thumbnail
MSP360 Managed Backup Software - File backup wizard - thumbnail
MSP360 Managed Backup Software - Image-based backup wizard - thumbnail
MSP360 Managed Backup Software - Web panel - thumbnail

MSP360 Managed Backup pricing

MSP360 Managed Backup does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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MSP360 Managed Backup Reviews

Feature rating

Value for Money
4.5
Functionality
4.5
Ease of Use
4.4
Customer Support
4.4
5 reviews of 243 View all reviews
Marco
Marco
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 06/09/2022

Excellent option for nimble MSPs, pay only for what you use

Very satisfied, excellent price-value

Pros

They don't force you to pay upfront for storage, I use their Amazon S3 bucket and the license price is excellent for a nimble MSP (one man band) like myself.

Cons

It takes a bit to understand purchasing and applying licenses

Alternatives Considered

Acronis Cyber Backup and IDrive

Reasons for Switching to MSP360 Managed Backup

Low cost, easy to deploy and constant training/education
JASON
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 14/11/2023

Review

Good support, easy tool, but expensive.

Pros

Easy and effective, too much information in their Youtube channel.

Cons

Cost. Expensive for some features and other apps like cloud berry backup, cloudberry explorer, MSP360 backup. etc.

Will
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
1
Ease of Use
2
Customer Support
2

2
Reviewed on 20/11/2023

Mixed feelings

I am looking for an alternative for 2024

Pros

Easy to deploy and configure a backup to run

Cons

Restoring files is miserable, constant failures on backups.

Reasons for Choosing MSP360 Managed Backup

Left Datto entirely and look for new RMM and backup solutions

Reasons for Switching to MSP360 Managed Backup

I had used long time ago when it was still cloudberry,
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 14/11/2023

Excellent product

Pros

Ease of use, reliability and price. Fast initial backup. Lightweight.

Cons

Slow restore on mac. Error messages if unimportant files are missed out.

Yoli
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 17/11/2023

Backup Review

Pros

The price point was great. Although setting up the backups was a bit clunky, the user interface has improved.

Cons

I wish there was a way to better sync with my PSA for ease of billng.

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