--- description: Review of iLost for Business Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: iLost for Business | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Retail Management Software](/directory/2025/retail-management/software) > [iLost for Business](/software/341121/ilost-for-business) # iLost for Business Canonical: https://www.softwareadvice.com.au/software/341121/ilost-for-business Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/341121/ilost-for-business?page=2) > iLost for Business is a cloud-based lost and found software for municipalities, amusement parks, hotels, transportation businesses and more. It allows complete shipping of items to a customer's door, regardless of where the item originated. This means that visitors can schedule a pickup, pay the shipping costs, and have their packages waiting for them when they get home. Couriers pick up packages and deliver them anywhere in the world, so administrators don't have to worry about collecting payments or tracking shipments. The platform also extends customer support via knowledge portal, chat, phone and more. > > Verdict: Rated **4.7/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 23 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: iLost - **Founded**: 2013 ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Basque, Catalan, Czech, Dutch, English, French, Galician, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Spanish, Swedish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Barcode/Ticket Scanning - Built-In Database - Categorisation/Grouping - Chat/Messaging - Claims Management - Cross-Database Search - Customisable Categories - Customisable Forms - Customizable Reports - Data Import/Export - Data Verification - Document Management - Electronic Payments - Email Alerts - Fraud Detection ## Integrations (2 total) - Google Cloud Identity - Microsoft Azure ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Retail Management Software](https://www.softwareadvice.com.au/directory/2025/retail-management/software) ## Related Categories - [Public Transportation Software](https://www.softwareadvice.com.au/directory/4149/public-transportation/software) - [Lost and Found Software](https://www.softwareadvice.com.au/directory/4265/lost-and-found/software) - [Municipal Software](https://www.softwareadvice.com.au/directory/4681/municipal/software) - [Retail Management Software](https://www.softwareadvice.com.au/directory/2025/retail-management/software) ## Alternatives 1. [Lost Returns](https://www.softwareadvice.com.au/software/205630/lost-returns) — 5.0/5 (1 reviews) 2. [Crowdfind](https://www.softwareadvice.com.au/software/325430/crowdfind) (0 reviews) 3. [PayPal](https://www.softwareadvice.com.au/software/104664/paypal) — 4.6/5 (26301 reviews) 4. [NetSuite](https://www.softwareadvice.com.au/software/25483/netsuite-wholesale-distribution-edition) — 4.2/5 (2003 reviews) 5. [Fresha](https://www.softwareadvice.com.au/software/186610/shedul) — 4.8/5 (1443 reviews) ## Reviews ### "Always Easy with Ilost @ Eindhoven Airport" — 4.0/5 > **Kim** | *26 January 2021* | Airlines/Aviation | Recommendation rating: 10.0/10 > > **Pros**: Ilost is so easy to use\! It is a web-based program that can be used anytime, anywhere. > > **Cons**: Integration was very easy years ago, nothing negative to mention. > > From the very first start with Ilost at Eindhoven Airport it was such an improvement. We immediately saw an improvement in match rate, so many more happy passengers who got their lost items back. ----- ### "Goed product ter verbetering van de dienstverlening" — 5.0/5 > **Berdien** | *5 March 2025* | Government Relations | Recommendation rating: 7.0/10 > > **Pros**: Ilost is, doordat het gebruiksvriendelijke software is, eenvoudig te implementeren. Iedereen die er hier mee werkt is positief en maakt er goed gebruik van. > > **Cons**: Ik heb nog geen minpunten kunnen ontdekken. > > Wij gebruik Ilost als software voor gevonden verloren voorwerpen. Na de foutgevoelige Excellijsten is Ilost een welkome verbetering\! De implementatie en begeleiding hierin was prima. Ik heb hierna ook weinig vragen uit het team gehad over het gebruik. ----- ### "Bobbejaanland is a great fan\! iLost, the perfect partner for your business." — 4.0/5 > **Yannick** | *1 March 2022* | Leisure, Travel & Tourism | Recommendation rating: 8.0/10 > > **Pros**: Portal is Dummy-proof. Smooth cooperation with iLost for the implementation. > > **Cons**: None. At the moment everything is running smoothly. > > Thanks to iLost, we were able to return more found objects to their rightful owners. The system is easy to use for both our employees and visitors. Behind the scenes, working with iLost has allowed us to make better use of our time. ----- ### "Top website voor hotels\!" — 4.0/5 > **Ivana** | *18 February 2025* | Hospitality | Recommendation rating: 9.0/10 > > **Pros**: Fijn en makkelijk programma om mee te werken. Gasten mogen zelf kiezen om het op te laten sturen of op te halen. Daarnaast is ook heel fijn dat belangrijke documenten opgehaald moeten worden zodat je zeker weet dat het de correcte gast is. Zeker ook goede klantenservice. > > **Cons**: Tot nu toe hebben wij nog niks opgelopen. ----- ### "iLost Designer outlet Roermond" — 5.0/5 > **Mimi** | *22 September 2021* | Apparel & Fashion | Recommendation rating: 8.0/10 > > **Pros**: -Het matchingspercentage van terug gevonden items is sinds gebruik toegenomen, en het archiveren van de producten zorgt dat dit overzichtelijk blijft. Idiot-proof publicatie van items, gebruiksvriendelijk en goede begeleiding. > > **Cons**: - Wij verzenden op onze kosten naar de eigenaar, de verzendmodule kan alleen geintegreerd gebruikt worden met een betaalmodule. Hierdoor regelen wij de verzending zelf, waardoor we zelf in de gaten moeten houden dat het pakket aangekomen is, en we op de knop ' voorwerp opgehaald, stuur een bevestiging' moeten drukken om het lost item te archiveren bij 'terug bij de eigenaar'. Ook ontvangen gasten een mail na een paar dagen met de melding, maak een afspraak om uw item op te halen, ondanks dat wij het verzenden, omdat dit buiten het platform geregeld wordt. Dit zijn voor ons extra handelingen om alles correct te verwerken. > > Positieve ervaring, \[GEVOELIGE INHOUD VERBORGEN\] heeft ons goed bijgestaan tijdens het hele proces. iLost heeft een toegevoegde waarde voor ons, en onze werkwijze voor de gevonden voorwerpen. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/341121/ilost-for-business?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/341121/ilost-for-business) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data