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description: Review of Avoma Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Avoma | Reviews, Pricing & Demos - SoftwareAdvice AU
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# Avoma

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> Avoma is an artificial intelligence (AI)-enabled virtual meeting assistant solution that helps businesses manage meeting notes, customer information, recordings and more. The application allows professionals to capture and store meeting recordings in a centralized repository.

Avoma enables organizations to streamline speech recognition, transcription, and natural language processing (NLP) operations via a unified platform. Additionally, it offers a variety of features including meeting preparation tools, agenda management, data synchronization, action item tracking, virtual personal assistance (VPA), contextual guidance and more.

Avoma comes with an application programming interface (API), which facilitates integration with several third-party platforms such as Salesforce, HubSpot, Pipedrive, Zoho Meetings, Zendesk Sell and more. Pricing is available on a monthly, half-yearly or yearly subscription and support is extended via phone, email and other online measures.
> 
> Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 6 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.5/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Avoma
- **Founded**: 2017

## Commercial Context

- **Starting Price**: USD 40.00
- **Pricing model**: Per Feature (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- AI/Machine Learning
- API
- Action Item Tracking
- Agenda Management
- CRM
- Chatbot
- Contextual Guidance
- Conversation Intelligence
- Forecasting
- Lead Qualification
- Machine Learning
- Meeting Management
- Meeting Notes
- Meeting Preparation Tools
- Minutes Management
- Natural Language Processing
- Onboarding
- Pipeline Management
- Process/Workflow Automation
- Recording

## Support Options

- Chat

## Category

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)

## Related Categories

- [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software)
- [Sales Forecasting Software](https://www.softwareadvice.com.au/directory/4678/sales-forecasting/software)
- [Meeting Software](https://www.softwareadvice.com.au/directory/4303/meetings/software)
- [Sales Coaching Software](https://www.softwareadvice.com.au/directory/4369/sales-coaching/software)
- [Conversational AI Platforms](https://www.softwareadvice.com.au/directory/4010/conversational-ai-comparison/software)

## Alternatives

1. [Fathom](https://www.softwareadvice.com.au/software/423207/fathom) — 5.0/5 (807 reviews)
2. [Sembly](https://www.softwareadvice.com.au/software/363885/sembly) (0 reviews)
3. [Tidio](https://www.softwareadvice.com.au/software/157633/tidio-chat) — 4.7/5 (590 reviews)
4. [TextCortex AI](https://www.softwareadvice.com.au/software/323324/textcortex-ai) — 4.7/5 (236 reviews)
5. [VIVI](https://www.softwareadvice.com.au/software/417449/vivi) — 4.0/5 (4 reviews)

## Reviews

### "Avoma beat Gong and ChorusAI on price and product" — 5.0/5

> **Ryan** | *11 June 2021* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to adopt, intuitive to learn, value gained across my entire organization (customer support, leadership, sales, enablement, engineering, product), Avoma's customer support is great and responds quickly, cheaper than both Gong and ChorusAI, respectable transcription and call analytics technology
> 
> **Cons**: Periodic small software bugs, limited CRM integration, technical runway for AI to learn organization-specific terms
> 
> We adopted Avoma to support better handoff between our Account Executives and Customer Success Managers. Avoma has become a fundamental tool across our organization to keep us true to the customer voice and easily share the customer perspective deep into our org. Avoma's user and reporting model make it easy to track and act on customer needs immediately.

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### "La mejor IA para análisis de conversaciones con clientes" — 5.0/5

> **Gabriela** | *8 July 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: Su capacidad para capturar, transcribir y analizar automáticamente las conversaciones y reuniones, lo que ahorra tiempo y esfuerzo a los equipos de atención al cliente al eliminar la necesidad de tomar notas manualmente y permite obtener insights valiosos de las interacciones con los clientes.
> 
> **Cons**: Un contra de Avoma puede ser que la precisión de la transcripción y el análisis automático pueden variar dependiendo de la calidad del audio y la complejidad del lenguaje utilizado. En algunos casos, puede requerir cierta revisión y corrección manual para garantizar la exactitud de los datos y los insights generados.
> 
> Como agente de atención al cliente, Avoma ha sido una herramienta invaluable. Me ha permitido ahorrar tiempo al transcribir automáticamente las conversaciones y proporcionar insights valiosos. La capacidad de buscar y revisar grabaciones me ha ayudado a brindar un mejor servicio al cliente y tomar decisiones más informadas.

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### "A Helpful Conversational Intelligence Solution" — 4.0/5

> **Emetu** | *4 December 2023* | Retail | Recommendation rating: 9.0/10
> 
> **Pros**: I like the speech analytics features
It comes with best AI features
It makes sales coaching easy
> 
> **Cons**: Nothing has failed yet. All the features of Avoma has been helpful.

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### "A lot of Bang for your Buck" — 5.0/5

> **Verified Reviewer** | *19 July 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Automatic zoom call/meeting recording and integration. Speech to text for easy review.
> 
> **Cons**: User interface could be a little easier to navigate, but very minor.
> 
> Overall, we are very impressed by this company, who competes with strong market dominators. They offer pretty much the same thing for a fraction of the price.

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### "Un logiciel impeccable" — 5.0/5

> **Moïse** | *22 June 2023* | Cosmetics | Recommendation rating: 10.0/10
> 
> **Pros**: J'ai beaucoup aimé ce logiciel la fois où j'ai eu des oublis des conversations à mes clients et là soudainement je les entendu et j'ai compris que c'était ce logiciel depuis ce jour là je ne m'en sépare plus
> 
> **Cons**: Le seul problème que j'ai trouvé jusque là c'est l'insuffisance et il faut plus d'amélioration sur les outils

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/341252/avoma)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/avoma-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/341252/avoma> |
| en-GB | <https://www.softwareadvice.co.uk/software/341252/avoma> |
| en-IE | <https://www.softwareadvice.ie/software/341252/avoma> |
| en-NZ | <https://www.softwareadvice.co.nz/software/341252/avoma> |

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