--- description: Review of Opendock Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Opendock | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Warehouse Management Systems](/directory/251/warehouse-management-system/software) > [Opendock](/software/341468/opendock) # Opendock Canonical: https://www.softwareadvice.com.au/software/341468/opendock Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/341468/opendock?page=2) > Opendock is a cloud-based dock scheduling system. for carriers, brokers, and dispatchers. It manages logistics planning, create multiple locations, and set up scheduling rules. A warehouse must be registered within the system for carriers to book appointments, and warehouse users can use Opendock to receive bookings, view appointments across multiple locations, and send reminders to reduce no-shows. > > Verdict: Rated **4.6/5** by 104 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 104 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Loadsmart ## Commercial Context - **Pricing model**: Flat Rate - **Pricing Details**: Free for carriers, brokers, and dispatchers. Contact a seller to learn more. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, Mexico, New Zealand, Puerto Rico, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Automated Scheduling - Availability Indicator - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Client Portal - Communication Management - Communications Management - Confirmations/Reminders - Contact Management - Customizable Fields - Customizable Reports - Dock Management ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Warehouse Management Systems](https://www.softwareadvice.com.au/directory/251/warehouse-management-system/software) ## Related Categories - [Warehouse Management Systems](https://www.softwareadvice.com.au/directory/251/warehouse-management-system/software) - [Dock Scheduling Software](https://www.softwareadvice.com.au/directory/4361/dock-scheduling/software) - [Yard Management Software](https://www.softwareadvice.com.au/directory/3445/yard-management-systems/software) - [Scheduling Software](https://www.softwareadvice.com.au/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.com.au/directory/4731/appointment-scheduling/software) ## Alternatives 1. [Calendly](https://www.softwareadvice.com.au/software/73632/calendly) — 4.7/5 (4084 reviews) 2. [Google Calendar](https://www.softwareadvice.com.au/software/171751/google-calendar) — 4.8/5 (4021 reviews) 3. [Goldie](https://www.softwareadvice.com.au/software/404201/goldie) — 4.8/5 (1129 reviews) 4. [Doctoralia for Specialists](https://www.softwareadvice.com.au/software/356406/doctoralia-pro) — 4.7/5 (409 reviews) 5. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews) ## Reviews ### "5/5 stars for open dock" — 5.0/5 > **Juan** | *26 September 2025* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: I like how you can manage your appointments with ease and include crucial information that will help check them in or have the driver check in themselves. Booking has also been easy for carrier to make. Learning the system is easily and simple. Does take some adjustment but after a couple days it's easy. > > **Cons**: currently there isn't anything that i don't like about opendock. If i had to choose one thing to be picky about is the yard management don't come included but that's understandable. > > Opendock has made work a lot easier to manage and organize the docks in the warehouse. We can actually see who has an appointment and who doesn't. ----- ### "Great Program" — 4.0/5 > **Marc** | *29 September 2025* | Warehousing | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Opendock is how user-friendly it is. The system is intuitive and easy to navigate, which makes it simple to move around within the program. The layout is clear and organized, allowing me to quickly find what I need and complete tasks efficiently without unnecessary steps. > > **Cons**: What I like least about Opendock is that sometimes it takes extra time to search for the information I need. I often have to click around or look through multiple areas before finding the details I’m looking for, which can slow down the process. Having the information more centralized or easier to access would make the system even more efficient. > > My overall experience with Opendock has been positive. The program is reliable and generally easy to use, which makes scheduling and managing tasks more efficient. While there are some areas that could be improved, overall it has worked well for my needs and has made the process smoother compared to other systems I’ve used. ----- ### "Not As Useful" — 3.0/5 > **Micki** | *3 September 2024* | Logistics & Supply Chain | Recommendation rating: 3.0/10 > > **Pros**: That I can see who schedules as well as schedule myself. > > **Cons**: I was originally the Admin and then all of a sudden I can't make changes. The General Manager, who has absolutely nothing to do with the schedule or otherwise, is now the admin. Can't get it changed back. That is not a job under his title, that is mine. I can't make it effective for us to work with our schedule, so it's good, but more bad bcuz I can't help carriers or change the format of the schedule to what my facility needs. > > Meh\! Could be better if the people who actually deal with the schedule, were the admins instead of the GM (wth??) ----- ### "Nice scheduling UI that is constantly improving through feedback" — 4.0/5 > **Amanda** | *29 September 2025* | Food & Beverages | Recommendation rating: 5.0/10 > > **Pros**: I like the user friendly UI and the way you have the option to view as a grid or list. The universal search option use to be buggy but it has been ironed out significantly. Their customer service and transparency of updates/issues has been very nice as well. My favorite thing has to be the "reserve" feature for appointments, including the ability to create reoccurring reserves. This paired with the ability to export this data into a csv that I can provide to clients has streamlined standing appointment scheduling and even grown our business with those clients. > > **Cons**: I don't like how the entire screen with refresh after any change is made by a user. My coworkers and I have lost numerous appointment notes due to this. I am also not a fan of the fact that we cannot disable/edit the text of the SMS notifications that are sent to drivers after they complete the self check-in. This is the most frustrating aspect, as the message they currently receive implies that we will reach out to them to provide them with the next steps. However, we need them to stay in the lobby so we can verify their info, their reefer temps, and assign them a dock door. > > Overall experience has been positive. It will be exponentially better when we can edit auto SMS messages or just disable them completely to reduce/eliminate driver confusion. ----- ### "Organization of Appointments made easier" — 4.0/5 > **Kimone** | *26 September 2025* | Warehousing | Recommendation rating: 8.0/10 > > **Pros**: Carriers are able to book appointments according to the appointment slots available. Which is efficient as this eliminate the exchange of emails. > > **Cons**: Carriers sometimes have difficulty rescheduling appointments, they ten need to reach out to us to reschedule their appointments. > > Overall experience with open dock has been good, helps us to manage our appointments in advance and plan our labor daily. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.com.au/software/341468/opendock?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/341468/opendock) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data