---
description: Review of textback.ai Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: textback.ai | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Conversational Marketing Software](/directory/4671/conversational-marketing/software) > [textback.ai](/software/341743/textback-ai)

# textback.ai

Canonical: https://www.softwareadvice.com.au/software/341743/textback-ai

> textback.ai is not just an SMS platform, it teaches users the best marketing strategies for various industries. It helps users bulk send campaign messages and deliver results for clients. 

With years of marketing and SMS campaign experience behind us we have not only built one of the most powerful campaign tools on the market. We are also perfectly placed to support your business and grow your revenue through best practices and targeted campaigns. 

Many SMS platforms are not designed for volume - they simply can't cope with sending thousands of SMS per minute to various users across the world. Textback.ai is different. It was built specifically for this purpose and has been battle tested to ensure that it can get messages through to your customers.

We support your every step of the way in getting started with SMS marketing. Whether it is one off marketing campaigns, drip campaigns, 2-way messaging and much more. We have the tools and specialisms to enable you to reach your marketing goals. 

Textback.ai has thousands of global routes through our partnerships with major networks and providers. This means that you can use just a single platform to run global campaigns which maximise delivery and ensure your messages reach your users.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Textback.ai

## Commercial Context

- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Please contact textback.ai directly for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Austria, Canada, Cyprus, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Latvia, Lithuania, Malta, Monaco, Montenegro, Netherlands, New Zealand and 13 more

## Features

- 2-Way Messaging
- API
- Activity Dashboard
- Automated Responses
- Autoresponders
- CRM
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Communication Management
- Contact Database
- Contact Management
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Templates
- Drip Campaigns
- Engagement Tracking

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)

## Related Categories

- [Conversational Marketing Software](https://www.softwareadvice.com.au/directory/4671/conversational-marketing/software)
- [SMS Marketing Software](https://www.softwareadvice.com.au/directory/4532/sms-marketing/software)

## Alternatives

1. [Project Broadcast](https://www.softwareadvice.com.au/software/431569/project-broadcast) — 4.9/5 (647 reviews)
2. [SlickText](https://www.softwareadvice.com.au/software/167722/slicktext) — 4.8/5 (268 reviews)
3. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Clearstream](https://www.softwareadvice.com.au/software/321838/clearstream) — 4.8/5 (663 reviews)
5. [WAWCD](https://www.softwareadvice.com.au/software/519182/WAWCD) — 5.0/5 (54 reviews)

## Reviews

### "All-In Solution for (SMS) Data Management & Sending + In-Depth Analytics/Features" — 4.0/5

> **Stan** | *10 February 2022* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: Textback is extremely easy to use and you can set up multiple accounts per geo, route, vertical (your preference), data management and storage is the beste I have seen so far in the industry with built-in data validation and carrier validation.
> 
> **Cons**: Does not support API, after updates the software can have some bugs, but these are often resolved soon
> 
> Overall experience has been very good, Textback has been the only sending platform I have actively used since we started and haven't stopped using since, we ran Australia, UK, US, Canada and France with Textback and results have been good so far. As for the account managers, they are always active and very friendly, whenever you have feedback or need help they will reply to you in a timely manner and find a suitable solution.

-----

### "Best in class" — 5.0/5

> **Dan** | *15 February 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Even if you are a novice with software applications, The Textback UI is very intuitive and is easy for anyone to learn quickly. It's robust functionality that is constantly being improved with cutting edge features is only exceeded by its unparalleled customer service. As a daily user of Textback for 2+ years, I highly recommend this product.
> 
> **Cons**: Although it was very intuitive, building responder trees was the most challenging part of the learning curve. This was mostly because it was new functionality we had never worked with before. As Textback continues to build upon their service, detailed use-cases and examples in this facet of the software application will be extremely useful.
> 
> The customer service team is excellent. You always feel supported and they go above and beyond to make sure any issue is resolved expediently.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/341743/textback-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/conversational-marketing/textback-ai-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/341743/textback-ai> |
| en-GB | <https://www.softwareadvice.co.uk/software/341743/textback-ai> |
| en-IE | <https://www.softwareadvice.ie/software/341743/textback-ai> |
| en-NZ | <https://www.softwareadvice.co.nz/software/341743/textback-ai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.com.au/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"textback.ai","description":"textback.ai is not just an SMS platform, it teaches users the best marketing strategies for various industries. It helps users bulk send campaign messages and deliver results for clients. \n\nWith years of marketing and SMS campaign experience behind us we have not only built one of the most powerful campaign tools on the market. We are also perfectly placed to support your business and grow your revenue through best practices and targeted campaigns. \n\nMany SMS platforms are not designed for volume - they simply can't cope with sending thousands of SMS per minute to various users across the world. Textback.ai is different. It was built specifically for this purpose and has been battle tested to ensure that it can get messages through to your customers.\n\nWe support your every step of the way in getting started with SMS marketing. Whether it is one off marketing campaigns, drip campaigns, 2-way messaging and much more. We have the tools and specialisms to enable you to reach your marketing goals. \n\nTextback.ai has thousands of global routes through our partnerships with major networks and providers. This means that you can use just a single platform to run global campaigns which maximise delivery and ensure your messages reach your users.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4b4bcb4-0638-4ecb-9550-f57c08420ecd.png","url":"https://www.softwareadvice.com.au/software/341743/textback-ai","@id":"https://www.softwareadvice.com.au/software/341743/textback-ai#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"@id":"https://www.softwareadvice.com.au/software/341743/textback-ai#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational Marketing Software","position":2,"item":"/directory/4671/conversational-marketing/software","@type":"ListItem"},{"name":"textback.ai","position":3,"item":"/software/341743/textback-ai","@type":"ListItem"}]}]}
</script>