About SimpleTix

SimpleTix is a cloud-based event management and ticketing platform that helps in event listing, promotion and ticket sales for conferences, live performances and trade shows. The solution offers a mobile application for Android and iOS devices that enable event organizers to scan tickets and print attendee name tags or ID badges. SimpleTix allows organizations to design a customized website for each event. These websites can include organizations' branding, graphics, images and colors. Users can also promote their event, manage ticket sales and analyze overall traffic. The solution also enables event managers to download sales reports into Excel, customer relationship management software or an email campaign tool. SimpleTix is able to assign role-based access permissions to staff members and allows event organizers to add or remove the people at any point in time. The solution offers a reserved seating feature that allows users to sell tickets for parking spaces, tables and booths. Additional features offered by the tool include interactive seating charts, ticket kiosk, mobile ticketing and many more.
SimpleTix Software - Exhibitor reservation chart
SimpleTix Software - Mobile check in
SimpleTix Software - Exhibitor reservation chart - thumbnail
SimpleTix Software - Mobile check in - thumbnail

SimpleTix pricing

SimpleTix has a free version and offers a free trial. SimpleTix paid version starts at USD 0.99/month.

Starting Price:
USD 0.99/month
Free Version:
Yes
Free trial:
Yes

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SimpleTix Reviews

Feature rating

Value for Money
5
Functionality
4.5
Ease of Use
4.5
Customer Support
5
5 reviews of 58 View all reviews
Gwyn N.
  • Industry: Hospitality
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 29/01/2019

Fabulous Ticketing Software

Pros

SimpleTix handles every aspect of ticketing for our classes - from initial sales and roster creation to allergy alerts and easy communication with our guests. And much of it is automated - leaving time for us to focus on other things.

Cons

The only thing that would make our experience any better would be how our guests redeem gift cards. That we still need to do manually.

Response from SimpleTix

Thanks for your review Gwyn. All your cooking classes look really amazing. Thanks for being a SimpleTix customer the past 2 years.

Replied 30/01/2019
Abygail T.
  • Industry: Marketing & Advertising
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 18/05/2021

Highly Recommend

After a thorough review of multiple timed ticketing platforms, it was an easy decision for us to move forward with SimpleTix. The software met all of the requirements we were looking for and our customer experience rep, [SENSITIVE CONTENT HIDDEN], went above and beyond in making sure it was the right fit and that we were completely comfortable with the software.

Pros

The SimpleTix management interface is user-friendly and offers customization options flexible enough to meet the specific needs, but simple enough that content changes can be easily made in-house. Additionally, the interface offers great front-end customization options so that the customer experience on the website is seamless with the ticketing system experience. SimpleTix doesn’t require a fee for individual reservations compared to some of the enterprise solutions explored.

Cons

SimpleTix doesn't offer a built-in CRM with their platform, however, that's how they're able to keep the cost low. This actually worked out well for us since we were able to integrate a separate CRM via Zapier and save money.

Response from SimpleTix

Thanks for your review Abygail!

Replied 26/05/2021
Karla B.
  • Industry: Museums & Institutions
  • Company size: 2-10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
2

2
Reviewed on 18/01/2019

Does not work for events that have multiple event times and locations

I was skeptical about it working for our festival, but the support team assured me it would and even set it up for us after I gave them all the necessary information. But when registrations started coming in and I couldn't get reports that I needed and event tickets listed one location and time for all events. Then team told me I had to set it up differently, so I spent 3 hrs doing it. During test runs after finishing I realized people could not purchase admission and a banquet ticket and a bus trip ticket without checking out 3 times...once for each ticket.

This seems so basic, yet is not possible. I wouldn't have been upset if they had told me at the start it wouldn't meet my needs, but I was told it would by 2 people. Then when it was apparent it wouldn't work it took over 2 business days for them to let me know.

Currently, I have some registrations in Simpletix that I will have to manually put into a new registration system once I figure out what that will be, and we have customers upset they can't register.

Do not use this system for festivals or other events that have separate events within them with different dated or times.

Pros

Many options
You can add your own graphics
Option to scan pre-purchased tickets at the door

Cons

-It couldn't work for our festival, as we have multiple events at different times, like 3 bus trips and a banquet.
-2 different support staff told me it would work, and in the end, it did not

Response from SimpleTix

We worked with this client, gathered the ticket price details, and put together the event page very early on. Then after going live we learned that each of the ticket prices were for totally different events at different locations and different times. If we knew this up front we should have suggested going another route. While it's still quite simple, we just needed to know that in the beginning. SimpleTix is a great solution for festivals and conferences.

Replied 22/01/2019
Buster A.
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/01/2018

We're an annual community event that happens once-a-year, this is our first time using...

Organizing attendees for a five-day festival and contest, so we want to track who is interested in attending and be able to promote with discount codes and other perks. Also able to issue manual tickets, have them emailed, or sent as text to phone. Also lots of ways to set up your site with a theme, though I decided the standard look was the best for me. Honestly, I like having the ability to customize and this site allows so much customization. Also, they don't hold back all the features for the premium membership, they're generous with the features you get compared to other, more expensive sites even if you stick to the basic level. I would totally use the premium features, but we aren't at that budget level yet. However, under a less amount for each ticket is a great deal.

Pros

Everything I could imagine needing from this software is included in the basic features. The cost-per-ticket is less (less if you pre-print) AND SimpleTix helps us figure out the Square pass-through fees and include them in the service fee cost. Had no issues setting up Square. I like that anyone can use their phone to scan with the app. To be fair, at the time of this review I have used the website to setup a pretty decent ticket portal, but we haven't tested it at the door yet. We are excited that we can change the email form letters that people get when they order. I think getting actual labeled tickets makes the guests feel more confident as well.

Cons

I don't think it's a con, but in order to maximize the program/website, you may have to ask a few questions. There was no issue for me on that part, I received a more-than-thorough response any time I needed it. (I accessed help by phone and email, both were outstanding and easy.)

Response from SimpleTix

Thanks for your review Adam!

Replied 08/01/2018
Meryl S.
  • Industry: Education Management
  • Company size: 11-50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/08/2020

Well, I'm SOLD!

I have used many other platforms and so far this is my favorite.

Pros

The ease and flexibility of the software.
The customer service is very responsive.

Cons

I'd like more flexibility in the return receipt email confirmation

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