About GetResponse











GetResponse pricing
GetResponse has a free version and offers a free trial. GetResponse paid version starts at USD 15.58/month.
Alternatives to GetResponse
GetResponse Reviews
Feature rating

- Industry: Consumer Goods
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
GetResponse Fuels Data-Driven Marketing Decisions
It has an accessible interface that makes it easy for a single person to set up and monitor multiple campaigns at once. The analytics dashboard gives immediate feedback on campaign performance with ease. One thing that I have found the autoresponder function most helpful for was nurturing leads with the delivery of targeted content. The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped.
Pros
GetResponse's email marketing analytics exceed basic open and click rates. Advanced segmentation capabilities allow junior managers to drill down into particular subscriber behaviors, lending itself to hyper targeted campaign optimization. This level of granularity in campaign analysis is a new feature that most other platforms don’t offer.
Cons
If you need real data regarding a platform’s A/B testing tool, then it is quite useful; however, it has fewer variables to test than subject lines and content variations. The best thing about GetResponse was the more advanced segmentation tools and even in the analytics report.
Response from GetResponse
Hi Sasha,
Thanks for this fantastic detailed review! Really appreciate you breaking down how our analytics and segmentation tools are working for you. Love hearing that you found the switch from Mailchimp worthwhile for your complex automation needs.
Keep crushing those email campaigns - sounds like you're really making the most of our platform!
Best,
Mariana
- Industry: Internet
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Get responses I must have for your business or brand
My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future.
Pros
What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.
Cons
The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.
Alternatives Considered
MailchimpReasons for Switching to GetResponse
Will get response has more features it's more advanced and I also just use more than one autoresponder just because you never know if you have any issue it's always good to have a backup.Response from GetResponse
Hi Stephen,
Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊
We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone.
Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come.
Best,
Mariana
- Industry: Entertainment
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Many opporunities but could be improved.
Overall, I like the features and opportunities it has. For my needs, it is, however, a bit too confusing to use. And the support could definitely need an upgrade. It was almost as if the ones I have talked to did not know English that well and therefore did not understand what I was trying to get help with.
Pros
It has a lot of features and options for targeting campaigns. It is possible to build very complex email funnels with it.
Cons
It definitely takes quite a lof of time to learn how to use it and all its features. But what I like the least is the support I got when I asked for help. It was not very good and it was difficult to get proper replies, in my experience.
Response from GetResponse
Thank you for your detailed feedback, Mike! We're glad you find the features and campaign targeting options useful. I’m truly sorry to hear that you felt misunderstood by our support team—that’s certainly not the experience we want for you. We’re actively working to improve communication and ensure our team provides clear, helpful responses. Your feedback is really valuable, and if you'd like further assistance, please feel free to reach out to us anytime. 💙 – Mariana
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Monthly for 1+ year
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Review Source
Email Marketing made simple
Pros
GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.
Cons
It is quite expensive to start with if you have to send to bulk audience of over 5000.
Response from GetResponse
Thank you for your thoughtful review! We're so glad to hear that GetResponse is helping you with custom cold mailing templates and seamless autoresponders. It's great to know you're enjoying the affiliate program too! We understand that getting started can feel pricey with larger audiences, but we’re always working on ways to bring more value to our users. If you have any questions or need assistance, we’re here to help! 💙 – Mariana
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
GetResponse is the word.
Love GetTesponse. It keeps me present in my leads’ minds.
Pros
I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!
Cons
I wish I had found it sooner. I might have a longer, more engaged list if I had
Alternatives Considered
AWeberReasons for Choosing GetResponse
Mailchimp was more technical and not so easy to use.Switched From
MailchimpReasons for Switching to GetResponse
All the bells and whistles free for 30 days!Response from GetResponse
Hi Rebecca,
Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need.
We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊
Best,
Mariana