About GetResponse

GetResponse provides all-in-one marketing software that empowers marketers, solopreneurs, coaches, creators, and small business owners with affordable, easy-to-use tools for email marketing, marketing automation, and content monetization. With over 25 years of expertise, GetResponse goes beyond email with tools to help grow and engage audiences, create and sell courses, and turn ideas into income. It’s the go-to solution for building a personal brand, selling products and services, and fostering a loyal community.
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing.
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs.
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability.
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales.
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder.
GetResponse video
GetResponse Software - Powerful, simplified tool to send emails, create pages, and automate your marketing. - thumbnail
GetResponse Software - Bring your ideal customer journey to life with a visual marketing automation builder that grows with your needs. - thumbnail
GetResponse Software - Powerful email marketing software with professional email templates, easy design tools, and proven deliverability. - thumbnail
GetResponse Software - Build unlimited landing pages to land you new subscribers and sales. - thumbnail
GetResponse Software - Get your business online with our no-download, easy-to-use webinar builder. - thumbnail

GetResponse pricing

GetResponse has a free version and offers a free trial. GetResponse paid version starts at USD 15.58/month.

Starting Price:
USD 15.58/month
Free Version:
Yes
Free trial:
Yes

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Browse GetResponse Reviews

514 of 514 reviews
Sort by:
Sasha
Sasha
  • Industry: Consumer Goods
  • Company size: 10,000+ Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 07/10/2024

GetResponse Fuels Data-Driven Marketing Decisions

It has an accessible interface that makes it easy for a single person to set up and monitor multiple campaigns at once. The analytics dashboard gives immediate feedback on campaign performance with ease. One thing that I have found the autoresponder function most helpful for was nurturing leads with the delivery of targeted content. The learning process was pretty smooth, while there was a brief adjustment period to make most features, but the comprehensive knowledge base and the responsiveness of customer support helped.

Pros

GetResponse's email marketing analytics exceed basic open and click rates. Advanced segmentation capabilities allow junior managers to drill down into particular subscriber behaviors, lending itself to hyper targeted campaign optimization. ​This level of granularity in campaign analysis is a new feature that most other platforms don’t offer.

Cons

If you need real data regarding a platform’s A/B testing tool, then it is quite useful; however, it has fewer variables to test than subject lines and content variations. The best thing about GetResponse was the more advanced segmentation tools and even in the analytics report.

Response from GetResponse

Hi Sasha,

Thanks for this fantastic detailed review! Really appreciate you breaking down how our analytics and segmentation tools are working for you. Love hearing that you found the switch from Mailchimp worthwhile for your complex automation needs.

Keep crushing those email campaigns - sounds like you're really making the most of our platform!

Best,
Mariana

Replied 21/10/2024
Stephen
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/04/2024

Get responses I must have for your business or brand

My overall experience has been great with get response I've used them for many many years I've never had any issue with the system and they always update me of any updates or any issues that may arise in the future.

Pros

What I like about get response is how easy it is to set up and their customer service is A1 You have any issues they get back to you right away They also have full training just in case you don't know how to use the software.

Cons

The only thing that I would like to say that is a con is it could be a little cheaper for beginners or give some form of free tier like what mailchimp has I think that would be great for the system other than that it's an excellent autoresponder.

Alternatives Considered

Mailchimp

Reasons for Switching to GetResponse

Will get response has more features it's more advanced and I also just use more than one autoresponder just because you never know if you have any issue it's always good to have a backup.

Response from GetResponse

Hi Stephen,

Thank you for taking the time to leave us a review. It's wonderful to hear that you've been a loyal customer for many years and that you've never encountered any issues with our system. Your trust and loyalty mean a lot to us, and we're committed to keep providing you with a reliable service and regular updates! 😊

We appreciate your feedback regarding pricing, and we understand the importance of offering options that cater to all users, including beginners. We continuously evaluate our pricing structure to ensure it remains competitive and accessible to everyone.

Thank you for choosing GetResponse as your autoresponder solution, and for your valuable feedback. We look forward to continuing to serve you and exceed your expectations in many years to come.

Best,
Mariana

Replied 02/05/2024
Akshay
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 21/02/2025

Great Tool for Email Marketing

I have very good experience of GetResponse. Since it is very easy to use, and has lot of good features to do email campaigns. and there customer support is also very good.

Pros

I like most about GetResponse is very user friendly, easy to use. We can send emails or we can automate the emails.

Cons

To learn some advance automation features of get response required more time.

Response from GetResponse

Thank you for your great feedback! We’re thrilled to hear that you find GetResponse user-friendly and packed with powerful automation features. 🚀 While advanced automation may take a bit more time to master, we’re here to support you every step of the way! 💙 If you ever need guidance, our customer support team is always happy to help. Welcome to smarter email marketing! - Justyna

Replied 06/03/2025
John Vianny
John Vianny
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 19/02/2024

BAD EXPERIENCE AS AN AFFILIATE: COMMISSIONS NOT PAID

I have been their customer long ago and tried to start being their affiliate, inspired by some marketers online.

I referred a friend of mine as a test, and commissions initially were paid.

Then, WITHOUT any prior notice, they simply stopped paying commissions, they deleted the customer from my referral panel BUT they still charged her, and she is still their customer.

So I reached out the support for an explanation: initially, after days of investigation, they replied that the customer still existed and commissions were pending, which was false.

After posting screenshots of my panel which clearly displays ZERO customer and commissions, and waiting other WEEKS for an answer, they replied that there was a violation of the terms: "The Affiliate is not entitled to the Commission for the purchases of the Service through their own referral link".

Which, again is COMPLETELY FALSE: the customer is a friend of mine, with her credit card, her company, her name and surname and she is a different person and entity and she has not used anything (nor mail, credit card etc) related to me.

It seems a tricky way to not pay a tiny commission and respond with weeks of "investigation" delaying which at the endpoint resulted in a false accusation.

UPDATE

After multiple attempts, and even the customer wrote to them that she is a different person, with HER COMPANY, and using HER DIFFERENT CREDIT CARD, they refused to pay the commission, claiming that they have "other evidence" of something not specified (I hope that they understood that we are not the same person at least).

It seems a hideous attempt to not pay a commission leveraging false accusations and claims.

No matter what proof we bring (even if the customer has a registered company), they refuse to pay and they answer AFTER DAYS.

Pros

Interface and user initially friendly experience.

Cons

Lack of support and lack of evidences they carry to not pay commissions

Response from GetResponse

Hi John,

Thank you for reaching out and bringing this matter to our attention. We understand your frustration and apologize again for any inconvenience caused.

Following our recent communication and review of the situation, we confirm that we have processed the payment for your commission, as discussed. We appreciate your patience and understanding throughout this process.

If you have any further concerns or questions, please don't hesitate to contact us.

Mariana

Replied 05/03/2024
Mike
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
3
Customer Support
2

3
Reviewed on 18/12/2024

Many opporunities but could be improved.

Overall, I like the features and opportunities it has. For my needs, it is, however, a bit too confusing to use. And the support could definitely need an upgrade. It was almost as if the ones I have talked to did not know English that well and therefore did not understand what I was trying to get help with.

Pros

It has a lot of features and options for targeting campaigns. It is possible to build very complex email funnels with it.

Cons

It definitely takes quite a lof of time to learn how to use it and all its features. But what I like the least is the support I got when I asked for help. It was not very good and it was difficult to get proper replies, in my experience.

Response from GetResponse

Thank you for your detailed feedback, Mike! We're glad you find the features and campaign targeting options useful. I’m truly sorry to hear that you felt misunderstood by our support team—that’s certainly not the experience we want for you. We’re actively working to improve communication and ensure our team provides clear, helpful responses. Your feedback is really valuable, and if you'd like further assistance, please feel free to reach out to us anytime. 💙 – Mariana

Replied 31/01/2025
Ryan
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
3
Ease of Use
2
Customer Support
1

2
Reviewed on 03/01/2024

***PLEASE READ - BUYER BEWARE - GET RESPONSE SHOULD NOT BE TRUSTED ***

We used Get Response for almost 3 years with no issues. It is a basic service but for the most part it worked adequately. Nothing fancy, no integration with the website and it lacked other basic services, but it did work to send out email promotions.
We typically have a sale once a month and would send out a couple emails about it to our email list. Additionally we would send out some other emails sharing a video or a story with our customers. During the 2023 Black Friday/Cyber Monday weekend we sent out 5 emails in a week to promote our sales. Get Response turned off our services and accused us of spamming customers and also getting emails without permission. This did not happen and we communicated this directly to them, each email to their company was met with no emotion, no help and nor resolution.
We were told we needed to show where we received all of our emails from (we had 28,000 emails), make changes to our website and approve the deletion of 14,000 emails, to have the capability to send emails again. I tried many times to email, chat and call and ACTUALLY talk to someone about this misunderstanding, I got nothing except for them to repeat the same thing over and over. We were not able to finish our email campaigns for the sale and as a result lost thousands of dollars.

ALL communication from them was either a bot or a template that was used. There was no help from them whatsoever. We work with many companies and I have never received such terrible service. There was no effort to try and help us and only a very cold response to every inquiry we made. While this service might seem good to use, the customer service is terrible and if you trigger something in their system they WILL turn you off and hold all of your emails hostage. They completely controlled our company and the ability to communicate with customers that signed up through our website to receive emails from us. Get Response has cost our company thousands of dollars by not taking one moment to talk with us and try to fix the issue.

Please look to other companies for these services, in the end it is too costly to lose your contacts. We went with Klaviyo and have been very happy. Mail Chimp is also a great alternative.

Pros

Ease of use initially, it was not as easy as we thought.

Cons

Cost
Limitations with segmenting the email lists
Inability to connect directly with our website
Very poor customer service

Response from GetResponse

Hi Ryan,

Thank you for taking the time to share your experience with GetResponse.

We apologize for any misunderstanding that may have led to the suspension of your services. Our team is committed to maintaining a high standard for email deliverability and compliance, and we regret any inconvenience caused during the investigation process. This is certainly not the experience we aim to provide.

We also acknowledge your feedback regarding our customer service, and we apologize if you felt unsupported. This is a top priority for us, so we will be reviewing our internal processes to ensure improvements are made in this area.

We appreciate your loyalty over the three years you used GetResponse and regret that it ended on a disappointing note.

We’d very much like to look into this further. If interested, please feel free to reach out to [email protected] so we can try to make things right.

Best,
Mariana

Replied 09/01/2024
Rebecca
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 27/03/2024

GetResponse is the word.

Love GetTesponse. It keeps me present in my leads’ minds.

Pros

I live that it is easy to use, has all the bells and whistles including analytics and landing pages and it’s a great price!

Cons

I wish I had found it sooner. I might have a longer, more engaged list if I had

Alternatives Considered

AWeber

Reasons for Choosing GetResponse

Mailchimp was more technical and not so easy to use.

Switched From

Mailchimp

Reasons for Switching to GetResponse

All the bells and whistles free for 30 days!

Response from GetResponse

Hi Rebecca,

Thank you for your glowing review of GetResponse! It's wonderful to know that you find our platform easy to use and packed with all the essential features you need.

We're happy you chose us for your marketing journey, and we're here to support you every step of the way. 😊

Best,
Mariana

Replied 08/04/2024
Nanaka
Nanaka
  • Industry: Financial Services
  • Company size: 10,000+ Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
4

4
Reviewed on 31/08/2023

Get On Board with GetResponse!

Simple automation and customization of multistep trips based on participant actions could send a series of onboarding emails to new sign-ups, for example, or cart abandonment emails if the purchase is not completed. Workflows customize and improve the effectiveness of marketing.

Pros

Landing pages are included with all paid GetResponse plans, whereas other email providers charge extra for this feature. GetResponse's landing page builder is simple to use for drag-and-drop actions yet powerful enough for experienced designers. Landing pages boost the conversion of subscribers into customers substantially. This platform streamlines the process of creating polished email campaigns, optimizing workflows, and tracking performance thanks to its user-friendly design and wide range of capabilities.

Cons

Although GetResponse covers most of the fundamentals of email marketing, I would like more enhancements. To properly target emails, the tool might be improved by providing more advanced segmentation choices. It would also be advantageous if they could broaden the integrations to include applications other than conventional ones.

Response from GetResponse

Thank you for sharing your positive experience with GetResponse! We're delighted to hear that you find our platform user-friendly and powerful, especially when it comes to landing pages and email campaign optimization.

Your feedback is invaluable to us. We're continuously working on enhancing our features, and we appreciate your suggestion regarding advanced segmentation choices and broader integrations. Rest assured, your input will be considered as we strive to improve our services.

We appreciate your support and look forward to continuing to assist you with your email marketing needs.

Best regards,
Abbie

Replied 06/09/2023
Daffa
  • Industry: E-Learning
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/09/2023

Get the Best and Honest Review Response Get Response Review

Email Marketing Campaign & Sales Funnel Builder

Pros

The advantage that I like about Get Response is that it has super complete email marketing platform features. Get Response has provided you from the start with your needs as a digital marketer, including creating landing pages, websites, email campaigns, list building databases, email campaign automation, artificial intelligence and others. The product is also very easy to use, very user friendly, looks simple and simple, so it is very easy for this software to integrate with all my business needs.

Cons

the price is quite decent, tools that are still too rigid in drag and drop in making landing pages or websites

Alternatives Considered

Kartra

Reasons for Switching to GetResponse

because of its complete features in one platform

Response from GetResponse

We greatly appreciate your positive feedback about GetResponse and are thrilled to hear that you find our platform comprehensive and user-friendly. We take pride in providing a full suite of features for digital marketers, from email campaigns to landing pages and automation.

Regarding your comment about drag-and-drop rigidity, we understand the importance of flexibility, and our team is continually working on improvements to enhance the user experience further. Your input is valuable and will help us refine our platform.

Thank you for choosing GetResponse as your preferred email marketing and sales funnel builder. We're here to support your digital marketing needs and look forward to serving you in the future.

Best regards,
Abbie

Replied 06/09/2023
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/07/2023

Go get it it's the best out there.

I am very happy and feel lucky i found them. before i have being using other systems but the service was not good and they where even expensive. With getresponse you can grow and start low. This i love.

Pros

Most of the work is allready done. you have to just upload your CSV file of your existing clients and you are good to go. i have checked many other systems out there but getresponse is head and shoulders above the others. And i love how fast the online chat support is.

Cons

I whould love to know when they have whitelable package sothat i can sell there services under my name to my clients and earn some recurring payments.

Response from GetResponse

Hi there,

Thank you for sharing your enthusiastic review of GetResponse. We're delighted to hear that you find our platform to be the best out there and that most of the work is already done, making it effortless to get started with your existing clients. Our team works hard to provide a top-notch experience for our users, and your positive feedback is truly appreciated.

Regarding your suggestion about a white label package, we value your input and will take it into consideration as we continue to improve and expand our offerings.

If you have any further insights or need any assistance, please don't hesitate to reach out to our support team. We're here to support your success and ensure you have a positive experience with GetResponse.

Thank you for choosing GetResponse, and we feel lucky to have you as part of our community.

Best regards,
Abbie

Replied 24/07/2023
Tatiana
  • Industry: Music
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 24/01/2024

Very happy with GetResponse

We are beyond happy with GetResponse. It’s a useful tool that we use for two types of newsletters: company updates and news as well as dedicated merchandise e-mails. In my opinion it’s the go-to tool if you’re an artist or musician looking grow your fanbase. The interface is easily navigable, and you don’t need to be an expert to use it. It’s simple and to the point.
We have also used GetResponse to create cart abandonment e-mails. This is something that has been highly effective and has boosted our sales. It is highly recommended.
A standout feature is the integration of GetResponse with WordPress. This has helped our business to collect hundreds of email addresses each week; these are either people who sign up for our newsletter on our website or those who opt in for merchandise updates while browsing our online store..
GetResponse integrates with other tools that we use (such as gleam.io), which helps us get thousands of email subscribers when we launch competitions and giveaways.
This e-mail marketing suite is highly recommended. Without a doubt, it’ll help your business grow.

Pros

Affordable
Easy to navigate and understand
Great customer service/assistance

Cons

We're happy to say that there are no cons to report so far.

Taylor
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 28/03/2024

Great email marketing and tracking platform

Pros

I use this platform daily it’s so convenient and great for email marketing and tracking. Will always use this. Also pretty affordable.

Cons

There is nothing that I dislike about this.

Response from GetResponse

Hi Taylor,

Big thanks for your positive review! We’re honored to have you as a customer. 😊

Best.
Mariana

Replied 08/04/2024
Verified Reviewer
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 25/03/2024

Easy and basic all-in-one option

Overall, it’s okay for someone just getting started who wants a low cost option.

Pros

This is a low cost email and landing page option for micro businesses. You obviously get more plan features at higher subscriptions but the basic plan is still pretty valuable for the cost.

Cons

Removed contacts should not count toward subscription limits since you pay for more subscribers.

Response from GetResponse

Hi there,

Thank you for sharing your thoughts on GetResponse! We're beyond happy to hear that you found our platform to be a valuable option for your marketing journey.

Regarding your concern about removed contacts counting towards subscription limits, we'd like to clarify that removed contacts are not included in the subscription limits. You can find more information about our pricing structure here: https://www.getresponse.com/help/how-does-getresponse-pricing-work.html

If you have any further feedback or questions, please don't hesitate to reach out to us. We're here to help! 😊

Best,
Mariana

Replied 08/04/2024
Ndifon
Ndifon
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
3
Customer Support
3

5
Reviewed on 10/09/2023

A true all-in-one marketing software

Take away the poor builders and you have a great software.

Pros

Jam packed with alot of features. The true all in one marketing platform. And I love it

Cons

It's expensive as compared to Systeme.The funnel builder is wack. It's so stressful to useThe email doesn't have much to play with.The funnel templates are not appealing

Response from GetResponse

Hi Ndifon,

Thank you for your feedback! We're thrilled to hear that you find our marketing software jam-packed with features and appreciate its all-in-one capabilities. We hear your concerns about certain aspects of the funnel builder and email features. We're constantly working to improve our platform, and your input is invaluable in helping us enhance your experience. We hope you continue to enjoy the benefits of our software as we work to address these areas of concern.

Warm regards,
Abbie

Replied 12/09/2023
Justin
Justin
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 12/07/2023

Elite and a Must Use

Overall I have to say it is must have software. I do not think any other sites make it as easy or are as feature ready as getresponse

Pros

The best feature of getresponse in my opinion is the landing page builder. Other maiinstream CMS sites need to learn how to setup theirs to be so quick and easy to use.

Cons

The least liked feature is probably the inability to just clear the information from a example. For example the email or landing pages if I could just clear the examples of info to begin with as an option.

Response from GetResponse

Hi Justin,

Thank you for taking the time to share your thoughts on GetResponse. We are thrilled to hear that you find our landing page builder to be the best feature in your opinion. Our team has put in a lot of effort to create a quick and user-friendly experience for our users, and your positive feedback reaffirms that we are on the right track.

We hear your point regarding the inability to clear the example information from emails or landing pages, we will definitely take it into account as we continuously work to improve our platform. Rest assured, we are always striving to enhance the user experience and make our software even more intuitive.

Best,
Abbie

Replied 24/07/2023
Ngala Emmanuel
Ngala Emmanuel
  • Industry: Graphic Design
  • Company size: 2–10 Employees
  • Used Monthly for Free Trial
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
2
Customer Support
5

3
Reviewed on 06/09/2023

I didn't get most of it

I didn't get most of it, however, my experience with GetResponse doesn't make it a bad tool. It doesn't meet my expectations.

Pros

Unlike other email marketing tools, getResponse differs in terms of integration capacities, email l marketing features, and marketing automation.We used to set email sequences for personalized targeted audiences and this feature performed amazingly.complex workflows based on user behavior, triggers, and conditions can actually be achieved without hassles. It's great because it helps to save a ton of time.The landing page creator makes it absolutely possible and easy to build attractive landing pages. I like the simplicity of this feature and the drag-and-drop option also works pretty well.

Cons

- GetResponse provides poor reporting and analytical data.- Pricing is also high- The user interface is too compacted with features and I find it difficult to lay hands on a particular set of features. - Email customization is also limited. It's not flexible as I can go beyond the supported limits.

Response from GetResponse

Hi Ngala Emmanuel, thanks for sharing your feedback. We're sorry your experience didn't match your expectations. It was an uncommon instance and we'll do better in the future.

Justyna

Replied 08/09/2023
Tameem
Tameem
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/12/2023

One of the best

Pros

Easy to use, we had good results from using GetResponse

Cons

Limited features regarding the free plan

Response from GetResponse

Hi, Tameem! Thanks so much for sharing your experience with us. We are beyond happy you are getting good results from using GetResponse! - Mariana

Replied 08/12/2023
Sarah
  • Industry: Research
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 12/08/2023

Reach Out

Pros

This is supportive of expanding your email interactions; I believe it is imperative to use software that allows this as long as you can keep it from going straight to spam.

Cons

There is an issue with the deliverability, I feel like there is an issue with messages likely showing up in spam as well.

Response from GetResponse

Thank you for sharing your thoughts on our company. It's encouraging to hear that you find our platform supportive in enhancing email interactions. We understand the importance of preventing emails from landing in spam folders. For more than two decades, GetResponse has continuously developed an excellent relationship with all the major Internet Service Providers (ISPs), resulting in an overall deliverability rate of 99%.

Check out this blog post to make sure you are doing everything you can to make sure your email doesn't land in the spam folder: https://www.getresponse.com/blog/email-deliverability

Thanks for choosing GetResponse,
Abbie

Replied 14/08/2023
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 02/06/2023

Best Email Marketing for Affiliate Marketing

Getresponse is the best email automation platform which is user friendly and easy to implement. The landing page and email automation are very good and help me a lot for my business. I'm highly recommended this software.

Pros

The price is reasonable and user friendly. There have lots of features that allowed me to meet all my needs. A perfect solution to grow my business online.

Cons

I don't have lots of issues with this software except for the loading time to open the feature is too slow.

Response from GetResponse

Hi,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Replied 07/06/2023
Francois Pascal
Francois Pascal
  • Industry: Internet
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
5
Customer Support
5

4
Reviewed on 01/06/2023

It's an indispensable marketing tool for any type of business.

Pros

I really appreciate its easy-to-use email marketing automation features.It integrates easily with other software.

Cons

I'm satisfied with the features available.

Response from GetResponse

Hi Francois,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Replied 07/06/2023
John
John
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
0

4
Reviewed on 05/05/2023

A comprehensive email marketing tool with a user-friendly interface,

In summary, I would recommend GetResponse to businesses looking for comprehensive email marketing software with powerful automation capabilities and various design templates, as long as they are willing to invest in the platform's pricing.

Pros

One of the major pros of GetResponse is its automation capabilities, which allowed me to set up email campaigns that were triggered by specific actions taken by my subscribers. This feature saved me a lot of time and effort in my email marketing efforts.Additionally, the platform provides a variety of templates for email design, making it easy for even non-designers to create visually appealing emails. I also appreciated the A/B testing feature, which allowed me to test different subject lines and email content to optimize open and click-through rates.

Cons

It can be a bit expensive for smaller businesses or individuals just starting out with email marketing. Additionally, while the interface is generally user-friendly, there are some areas that could be improved in terms of ease of use and navigation.

Response from GetResponse

Hi John,

Thank you for your positive review of GetResponse! We're delighted to hear that you found our automation capabilities, email templates, and A/B testing feature beneficial for your email marketing efforts. We understand that the pricing might be a consideration for smaller businesses, but we strive to provide comprehensive email marketing software with powerful features. Your recommendation means a lot to us, and we're here to support your continued success with GetResponse.

-Abbie

Replied 05/06/2023
Imran
Imran
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
4
Customer Support
4

5
Reviewed on 23/03/2023

Comprehensive Email Marketing Tool with Great Features

GetResponse is a comprehensive email marketing tool with a user-friendly interface, great features, and excellent support. Its integration with other tools and services, and flexible pricing model make it a top choice for businesses looking to grow and engage with their customers effectively.

Pros

GetResponse offers a comprehensive set of email marketing features, including drag-and-drop email editor, automation workflows, A/B testing, landing page creator, and integration with various third-party tools. It also offers a user-friendly interface, excellent customer support, and competitive pricing.

Cons

One minor issue we have encountered is that the email templates provided by GetResponse could be more customizable. We would like to see more options to customize the templates to better fit our brand and style.

Alternatives Considered

Woodpecker.co and Brevo

Response from GetResponse

Hi Imran,

Thank you for your feedback. We've heard your point on making our email templates more customizable, and will be taking this information to our team.

Thank you!
-Abbie

Replied 04/04/2023
Joe
Joe
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 15/03/2023

Get-Response Customer Review Nightmare!

Pros

BEWARE! DO NOT USE GET RESPONSE, and here’s why.Note, we are about to enter a lawsuit with getresponse cause they are attempting to continue to charge us $2000 EVEN AFTER we canceled 2 months ago but thats not even the worst of it....We used getresponse for about 2-months before realizing we had to call it quits. We spent thousands of dollars in time and lost email potential migrating to getresponse after rising costs of mailchimp.The getresponse offer was storage of 1.5million contacts for $2,000/month, (way lower than their advertised cost.) Cheap right? WRONG. As good of a rate is, it doesn't matter if your open rate sucks. Our OPEN rate went from 10%-20% on mailchimp down to less than 3%. It DOESN’T matter if they store 10million contacts for $2,000 per month, your list is literally useless if your emails go straight to SPAM. Imagine spending weeks migrating all your flows only to find out open rate is close to non-existent. The main reason we thought of migrating was to save costs on rising email list costs.. This IS NOT what we found out. Your list will be stored on getresponse, but your contacts likely won't receive your emails.I HIGHLY RECOMMEND NOT TO MOVE TO GETRESPONSE.Secondly, even after giving about a months notice to cancel our account, they are still attempting to bill our account $2000.00/month!!!! We moved to klaviyo, and our open rates are close to 30% now.

Cons

The main is the poor deliverabilty and their audacity to try to charge even after not using their service.

Alternatives Considered

Klaviyo

Reasons for Choosing GetResponse

COST was too high

Switched From

Mailchimp

Response from GetResponse

Hello,
Whilst we're sorry that you had a negative experience with us, after reviewing your case we found that the issue was caused by the incorrect use of our software after being provided with specific guidance on how to resolve this issue. While we understand this may have been frustrating for you, we strive to provide clear and comprehensive guidance to all our customers.

Justyna

Replied 21/03/2023
Shaikat
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/03/2023

Excellent Email Marketing Tool for Internet Marketers

Impressive Email Marketing Tool.

Pros

With a great UI, GetResponse is easy to set up and has an intuitive workflow, and this tool works pretty well. If you're looking for a lead capture tool and you're just getting started in the email marketing game, GetResponse is worth the shot. The free-forever plan is very lucrative, and it offers to host one website, which also comes with a 500 free contacts limit. I highly appreciate their effort and recommend using it.

Cons

It works fine for me, so I have nothing to complain about.

Response from GetResponse

Hi Shaikat,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Replied 24/03/2023
William
  • Industry: Construction
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 08/06/2022

The Number One Tool For Any Business!

Pros

The two features I love most about GetResponse are:
1.) Ease of integration with other platforms - setting up my entire GetResponse account only took about 20 minutes and I was already set to collect leads via my website straight away.
2.) Automation - creating autoresponders is also another very straightforward and fast process. Inbuilt templates are at your disposal and the feature gives you a very clear visual representation of how and when the emails are to be sent.

Cons

I think that GetResponse has room to offer more membership tiers for businesses. As a local service business, I do not plan to exceed 500 contacts , so it would be great to see some more specialised and affordable plans for different business tiers.

Response from GetResponse

Hi William!

We really appreciate you taking the time to share this helpful feedback.

I have shared it with our team so we can continue to improve. -Taylor

Replied 16/06/2022
Julia
Julia
  • Industry: Online Media
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 07/10/2024

Everyone needs Get Response

I really like Get response. I'm glad that I'm able to engage with my audience. Automation is a game changer for any business. I love to automate email campaigns, and get leads.

Pros

The thing I like most about Get response is, it's an online tool for automation & email marketing. It help my business engage with my audience.

Cons

There was not a anything I didn't like about Get response. It was user friendly and easy to use.

Response from GetResponse

Thank you so much for your wonderful review, Julia! We're thrilled to hear that GetResponse has been a game changer for your business and that you're enjoying the automation features. If you ever have any questions or need further support, don’t hesitate to reach out to us at [email protected]. We're here for you! 💙 – Mariana

Replied 21/10/2024
Kiran
  • Industry: Consumer Services
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
4
Ease of Use
4
Customer Support
4

2
Reviewed on 20/09/2024

My Experience With Get Response

I liked the fact it has the option of paid ads creator as well as tracking everything with analytics & contact management.
Its easy to create amazing emails.
It has AI powered tools.

Pros

Get Response offers a website & landing page builder.
Its free to use for the first 30 days.
I liked the autoresponder.
Get Response has a mobile app.

Cons

For me automations are very limited.
Its not user friendly.
More advanced features are only available for higher paid plans.

Response from GetResponse

Thank you so much for your review, Kiran! We’re happy to hear you enjoyed using our website builder and mobile app. Your feedback about automations and ease of use is really helpful—we’re always looking for ways to improve. If you ever want to share more thoughts or suggestions, we’d love to hear from you at [email protected]! – Mariana

Replied 21/10/2024
Charles Boampong
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 23/11/2023

Email Marketing Software with High Conversions

I like the user friendly interface, making it easy to use. This saves time and gets the work done with less effort.

Pros

It offers a comprehensive set of email marketing features, including email campaign management, autoresponders, A/B testing, and analysis.

Cons

Most of the advanced features require some learning curve.

Response from GetResponse

Hi, Charles! Thank you for taking the time to share your thoughts on GetResponse. We're delighted to hear that you appreciate the comprehensive set of features we offer. We understand your feedback about the learning curve for some of our advanced features. We are dedicated to delivering powerful yet user-friendly tools and are consistently improving our resources for a more seamless learning journey. If you have any specific suggestions or questions, please feel free to reach out. We're here to support you! - Mariana

Replied 24/11/2023
Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Functionality
4
Ease of Use
4
Customer Support
5

4
Reviewed on 21/10/2024

Email Marketing made simple

Pros

GetResponse helps me to create custom cold mailing templates for email lists to outsource network security tools to clients in bulk. Also, auto responder feature helps me to send custom responses seamlessly. I've been a part of its affiliate program and the best part is it's recurring commission to affiliates.

Cons

It is quite expensive to start with if you have to send to bulk audience of over 5000.

Response from GetResponse

Thank you for your thoughtful review! We're so glad to hear that GetResponse is helping you with custom cold mailing templates and seamless autoresponders. It's great to know you're enjoying the affiliate program too! We understand that getting started can feel pricey with larger audiences, but we’re always working on ways to bring more value to our users. If you have any questions or need assistance, we’re here to help! 💙 – Mariana

Replied 31/01/2025
Marilyn
  • Industry: Consumer Goods
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

4
Reviewed on 25/05/2024

Best for monitoring messages

It is helpful for a business owners like me as it can be use to monitor messages and can offers multi task options. Every businesses even if its small or big can profit to this app.

Pros

It is a good application. Efficient tool to use and good for monitoring messages.

Cons

It is sometimes buggy and it is a little bit pricey compare to other applications.

Response from GetResponse

Hi Marilyn,

Thank you for your honest review! We're so happy to hear that you find GetResponse efficient and helpful for monitoring messages. We hear you on the occasional bugs and pricing – we'll take that feedback into consideration as we continuously improve our platform.

We're committed to providing tools that benefit businesses of all sizes, and it's great to know that our multitasking options are proving useful for you. If there's anything specific we can do to enhance your experience or assist with any issues, please let us know.

Thank you again for choosing GetResponse and for sharing your thoughts! 😊

Best regards,
Mariana

Replied 06/06/2024
Bay
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/10/2023

If you want great expericne in email marketing then use GetResponse!

It was a great experience, and I plan on using it again once I hit a good profit amount in my business.

Pros

The two things I loved the most about GetResponse is 1- The design and how easy to use and how highly functional.2- Their customer service around the clock is unparalleled.Whenever I needed technical help with my email automation or anything else in the system, I would get immediate help from GetResponse with the highest customer service satisfaction.

Cons

The pricing! It is a bit too expensive to use email automation, especially if you're at the beginning of your online business journey. However, I still highly recommend it, especially if you are already making high profits from your business, because it's the best software for email marketing, in my opinion and experience. It makes your work so much easier.

Alternatives Considered

AWeber

Reasons for Switching to GetResponse

The design and customer service.

Response from GetResponse

Hi, Bay! Thank you for taking the time to share your feedback. We're so happy to hear that you found GetResponse user-friendly and loved our customer support. We're here to keep up the good work. Should you ever have more feedback or questions, please don't hesitate to get in touch. - Mariana

Replied 09/11/2023
Hakhim
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
4

4
Reviewed on 27/08/2024

Best Email Marketing Solutions With GetResponse

Since deployment, we have been able to reach more clients and my experience has been amazing.

Pros

GetResponse comes with great email marketing features and helps us reach more audience successfully.

Cons

Well, there hasn't been major challenges.

Response from GetResponse

Thank you for your review, Hakhim! 😊 - Mariana

Replied 30/08/2024
Zuberi
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Functionality
4
Ease of Use
5
Customer Support
5

3
Reviewed on 18/04/2024

Get Response I's Good For The Price and Beginners

My overall experience with Get Response has been great to be honest.

Pros

I like the price and the free trial feature i tested it during the trial then decided to stay for the price.

Cons

Only cons are there are not enough landing page templates to work from so you have to be really creative or you might struggle.

Response from GetResponse

Hi Zuberi,

Thank you for sharing your feedback with us. We're so happy to hear that you've had a positive experience with GetResponse!

Regarding your comment about the landing page templates, we understand the importance of having a variety of options to suit different needs. We're continuously working on enhancing our platform, including expanding our template library to provide more choices for our users like you.

Thank you once again for choosing GetResponse. We look forward to continuing to serve you and exceeding your expectations! 😊

Best,
Mariana

Replied 02/05/2024
Verified Reviewer
  • Industry: Design
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 14/11/2023

Check GetResponse

Overall, getRespone is a easy and exciting tool to use for narketing and crm works

Pros

It's ease of use and realtime checking for correction of design errors and responsiveness

Cons

I think that will be their tools used in designing, some of them are not optimised for complete customisation as in case of icons and cta buttons

Response from GetResponse

Hi, thanks a lot for your review! We're thrilled to hear that the ease of use and real-time design error checking have been valuable to you. We also appreciate your feedback regarding the possibilities for customization, as we're continuously working to optimize these tools for even more complete and tailored options. If you ever have more suggestions or questions, do reach out! - Mariana

Replied 24/11/2023
Nyoro
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/05/2024

GetResponse Is a Must-Have Email Marketing Tool

Pros

GetResponse is an essential solution that makes work easier for us.
I like the capabilities of GetResponse.

Cons

GetResponse does not have flaws.
GetResponse meets our needs.

Response from GetResponse

Hi Nyoro,

Thanks so much for your glowing review, it made our day! Should you ever have any questions or need assistance, please don't hesitate to reach out. We're here to support you every step of the way on your email marketing journey. 😊

Best,
Mariana

Replied 10/05/2024
Brad
  • Industry: Business Supplies & Equipment
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Functionality
3
Ease of Use
3
Customer Support
1

1
Reviewed on 15/11/2024

Be careful when using their services!

I liked the software but their support is brutal and puts a really bad taste in your mouth.

Pros

Fairly easy to use. Very basic UI makes it easy to navigate

Cons

They have issues with their SSL certificate that they don't inform their users about. I built a landing page which was used in my Google Ads and Google suspended our account which has cost us thousands of dollars. When I reached out to their support they admitted they were aware of the issue. Support is useless

Response from GetResponse

Thank you for sharing your experience, Brad! I’m really sorry to hear about the issues you faced. We value your feedback and are constantly working to improve our support. If interested, please send an email to [email protected] so we can follow up with you on this directly. Thank you! – Mariana

Replied 31/01/2025
David
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Functionality
5
Ease of Use
5
Customer Support
0

5
Reviewed on 02/01/2024

Elevating Marketing Efforts with Seamless Automation and Analytics

Our marketing processes have been greatly streamlined by this all-in-one platform, which seamlessly integrates email marketing, automation, and landing page development.

Pros

One particularly useful feature is the automation workflow builder, which makes it simple to construct intricate, customised customer journeys.The integrated landing page creator is revolutionary because it offers a flawless way to create and publish eye-catching landing pages.

Cons

They should consider looking into a more scalable pricing structure for expanding companies.

William
  • Industry: Writing & Editing
  • Company size: 2–10 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
4

5
Reviewed on 27/09/2023

Get Response Email Marketing

Good experience setting up email marketing campaign. The site was easy to use and worked as I expected

Pros

The ease of setting up mass emails. They were easy to setup the day and amount of emails you wanted to send. Tracking was easy as well. Program worked as I expected

Cons

Customer service could be a little bit easier to get ahold of. I also had some issues with functionality, nothing major and got resolved

Response from GetResponse

Thank you so much for your review of GetResponse! It's great to hear that setting up your email campaigns was a breeze and that everything worked just the way you wanted it to.

We're taking your feedback to heart, especially about customer service and any functionality hiccups you encountered. We're always striving to make your experience even better.

Your thoughts mean a lot to us, and we're here to assist you with any email marketing needs you have in the future. So, if you ever need a hand, just reach out – we've got your back! 😊

Replied 13/10/2023
Renly
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 01/02/2024

A Powerful Marketing Solution For Business

Pros

I like that GetResponse is an all in one marketing solution
From lead management, campaign management to email marketing and automation, this product has it all.

Cons

No cons as GetResponse offers all marketing features we need.

Response from GetResponse

Hi Renly,

Thank you so much for your glowing review! We appreciate you taking the time to share your positive experience with us. It's fantastic to know that our platform covers all your marketing needs.

If you have any questions or suggestions for us, please don't hesitate to reach out. We're here to support you every step of the way.

Best,
Mariana

Replied 13/02/2024
Verified Reviewer
  • Industry: Airlines/Aviation
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 08/05/2024

Fraudulent Company

Horrible. We will need to take legal action against them.

Pros

Get response seemed to do the job we needed.

Cons

They fraudulently charged my credit card for 30,000 contacts when there were only 5 contacts the emails could be sent to and there customer service team stopped responding.

Response from GetResponse

Hi there,

We are very sorry to hear about your experience and apologize for any inconvenience caused. We take such matters seriously and want to resolve this issue promptly.

Please email us at [email protected] with your contact details and any relevant information so we can investigate the charges and assist you further. Thank you for bringing this to our attention.

Best,
Abbie

Replied 14/06/2024
Rod
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Functionality
3
Ease of Use
3
Customer Support
3

3
Reviewed on 24/09/2024

Ok Software

Very average compared to other market software.

Pros

Mass emailing and very visual when using the software.

Cons

Very difficult to set up and use daily with ease. Better products

Response from GetResponse

Thank you for sharing your thoughts, Rod! We're glad you found the mass emailing and visuals helpful. We're sorry to hear the setup was difficult for you, and we appreciate your feedback. If you have any suggestions or need help, feel free to reach out at [email protected]—we’d love to assist! – Mariana

Replied 21/10/2024
Rebecca
Rebecca
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Functionality
4
Ease of Use
2
Customer Support
0

4
Reviewed on 17/07/2023

GetResponse evaluative Review

Well worth the cost if you are trying to build your online business.

Pros

This email distribution and automation is a must have in the marketing field today. GetResponse is a little more expensive than most autoresponders but is not outrageously priced and well worth the expense to continue to get the leads.

Cons

If things aren't set up with other programs just right you will be entering the emails manually until you get them set up. That takes a lot of time.

Response from GetResponse

Thank you for sharing your valuable feedback about GetResponse. We're delighted that you find GetResponse well worth the expense, especially when it comes to building your online business. We're committed to helping you succeed and providing you with the tools you need for your marketing efforts.

If you have any further insights or need assistance, please don't hesitate to reach out to our support team. We're here to support your online business journey.

Best regards,
Abbie

Replied 24/07/2023
Richard
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
3

3
Reviewed on 27/10/2023

GetResponse is a good option for e-mail marketing

Pros

I like the functionality of their lead capture and the templates for e-mail marketing.

Cons

I've mad major deliverability problems in the past and also when they make changes the "legacy" forms or e-mails you have created are hard to continue to use. Customer service is okay, but not great.

Alternatives Considered

Constant Contact

Reasons for Switching to GetResponse

I actually had to add Constant Contact because I was having massive deliverability issues with GR.

Response from GetResponse

Hi, Richard! Thank you for your review. We are happy that you appreciate the lead capture functionality and our email marketing templates. We're genuinely sorry to hear about the past deliverability issues and your customer service experience, as these are top priorities for us. I have shared your feedback with the team so we can continue to improve. - Mariana

Replied 09/11/2023
Bledar
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
1
Functionality
1
Ease of Use
1
Customer Support
1

1
Reviewed on 10/04/2024

Bad service with bad support

As soon as i saw the overall features I did regret the yearly plan purchase and asked them to cancel and refund, which they did not. I do not know where the trial is or starts as they claim but i wasn't offered a trial period for that plan, the payment was taken right away. They are just scammers used by scammers and spammers. Stay away before they force you to use their services.

Pros

At the time seemed as a reasonable choice

Cons

Paid account had little to no additional services compared to the free version. Very old UI, unexplained pixel/tracking system, no flexibility if you choose to switch. Upgrading to a larger account was very costly. Most of their IP ranges are in shady blacklists or in paid whitelisting services. It seems like you are growing your list for them not for your business!

Response from GetResponse

Hi Bledar,

We're truly sorry to hear about your disappointing experience with GetResponse. Your feedback is invaluable to us, and we're committed to addressing your concerns. We apologize for any confusion regarding our features and payment processes. We strive to provide transparent pricing and clear trial options.

Your satisfaction is our top priority, and we would appreciate the opportunity to make things right. Please contact us directly at [email protected], and we'll do our utmost to resolve any issues you're facing. Thank you for bringing this to our attention.

Best,
Mariana

Replied 02/05/2024
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Monthly for 1-5 months
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
5
Customer Support
0

4
Reviewed on 15/04/2024

Not bad but expensive

Pros

Free Plan: GetResponse offers a free plan that accommodates up to 500 contacts.
Unlimited Email Sends: With all paid plans, you get unlimited monthly email sends.
User-Friendly Visual Email Editor: The platform provides a user-friendly visual email editor, making it easy to create engaging email campaigns.

Cons

Pricing Tiers: GetResponse’s pricing tiers are relatively higher compared to other email marketing platforms.
Learning Curve: Although the visual email editor is user-friendly, some beginners may still experience a learning curve when navigating the platform.

Response from GetResponse

Thank you for taking the time to share your feedback about GetResponse. We appreciate your insights and are glad to hear that you find several aspects of our platform valuable.
Your feedback is invaluable to us as we strive to improve and provide the best possible service. If you have any further suggestions or need assistance, please don't hesitate to reach out.

Thanks for choosing GetResponse!

Replied 13/06/2024
Melissa
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 16/11/2023

The best Email marketing and website builder your business desperately needs

Easy and fun. Creating the landing pages is a piece of cake especially with the AI feature.

Pros

Very effective with all necessary features, a complete package fro any business

Cons

Its costly for those starting out and requires patience to fully utilize all it's features.

Response from GetResponse

Hi Melissa,

Thank you for your glowing review! We're delighted to hear that our platform has proven to be an effective and essential package for your business. Your satisfaction is our top priority, and we're thrilled to be a part of your success.

Best regards,
Mariana

Replied 20/11/2023
Leslie
  • Industry: Writing & Editing
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Functionality
4
Ease of Use
3
Customer Support
0

5
Reviewed on 13/05/2024

Get Response Review

Pros

I like how there's so many valuable free resources to help me. I even created content from the site to use as well.

Cons

Nothing honestly. I like everything so far.

Response from GetResponse

Hi Leslie,

Thank you so much for your review! It makes us super happy to hear that our resources are helpful to you and that you’re enjoying our platform. 🤗

Best,
Mariana

Replied 21/05/2024
Verified Reviewer
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/08/2023

Targeted digital marketing at an affordable price

GetResponse is a very valuable asset to streamline lead captures and segmented email marketing without compromising quality and the bank account.

Pros

Getresponse offers a user-friendly platform to create and execute email marketing campaigns. The landing page and website creator is easy to setup, the AI email generator and segmentation features lets us capture leads and send personalized offers saving time while ensuring consistent content, all at an affordable price. Its a great platform to start your business and scale.

Cons

If you are seeking intricate designg might be slightly limiting, but the remaining features make up for it.

Response from GetResponse

Hello,

Thank you for your valuable feedback. We're delighted that you find GetResponse user-friendly, efficient, and affordable for email marketing. Our AI email generator and segmentation features aim to save time while maintaining personalized content.

We appreciate your input about design limitations, and we're committed to improving our platform continually. We're thrilled to be your asset for streamlining lead captures and email marketing.

Should you have any questions or further feedback, please reach out to our dedicated support team. Your success is our priority.

Best Regards,
Abbie

Replied 21/08/2023
Chinedu
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/06/2024

My GetResponse Review

Pros

Its features are super advanced and not complicated.

Cons

It's a little expensive especially for newbies

Response from GetResponse

Hi Chinedu, many thanks for your review! - Mariana

Replied 02/07/2024
Britian
  • Industry: Information Services
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Functionality
5
Ease of Use
5
Customer Support
5

5
Reviewed on 20/06/2024

How I LIKE GET RESPONSE

My overall experience was that the product was easy to use.

Pros

The free trial portion of the product shows that they value their customers.

Cons

Nothing that I liked the least the product is good.

Response from GetResponse

Hi Britian,

Thank you for your positive review. We're happy to hear you find GetResponse easy to use!

Welcome to the GetResponse family,
Abbie

Replied 22/07/2024
514 reviews

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