--- description: Review of Raygun Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Raygun | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Automation Testing Tools](/directory/4187/automation-testing/software) > [Raygun](/software/34438/raygun) # Raygun Canonical: https://www.softwareadvice.com.au/software/34438/raygun Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/34438/raygun?page=2) > Raygun is a cloud-based networking monitoring and bug tracking application. It is suitable for large and midsize organizations across a variety of industries and offers crash reporting, user monitoring, user tracking, deployment tracking and integrations with other software. On-premise deployments are also available. Raygun’s crash reporting features allow users to identify where clients encounter errors, crashes or performance issues and alert appropriate team members to problems. Workflow management tools help users to organize issue resolution. Raygun also provides full stack application monitoring. Users can view lists of clients, track session information and analyse how end users interact with applications. Diagnostic information and workflow tools help users identify, reproduce and resolve problems. Support is offered through email, in-app chat and over the phone for enterprise-level customers. > > Verdict: Rated **4.4/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 23 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Raygun - **Location**: Te Aro, New Zealand - **Founded**: 2012 ## Commercial Context - **Starting Price**: USD 40.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: Crash Reporting: Discover, diagnose, and resolve every error and crash affecting your users. Annual plan - $40 per 100,000 events, per month. Monthly plan - $60 per 100,000 events, per month. ---------------------------------------------------------------------------- APM: Uncover server-side performance bottlenecks right down to code level. Annual plan - $80 per 100,000 traces, per month. Monthly plan - $120 per 100,000 traces, per month. ---------------------------------------------------------------------------- Real User Monitoring: Monitor real user sessions and improve your frontend performance. Annual plan - $80 per 100,000 sessions, per month. Monthly plan - $120 per 100,000 sessions, per month. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, United Kingdom, United States ## Features - @mentions - API - Agile Methodologies - Alerts/Notifications - Application Management - Assignment Management - Audit Management - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Code Repository Integration - Collaboration Tools - Commenting/Notes - Customizable Reports - Data Visualization - Diagnostic Tools - Drag & Drop - Email Management - Event Logs ## Integrations (18 total) - Asana - Assembla - Bitbucket - BugHerd - GitHub - GitLab - IBM Targetprocess - Jira - Microsoft Visual Studio - Moxo - PagerDuty - Slack - Splunk On-Call - Sprintly - Trello ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Automation Testing Tools](https://www.softwareadvice.com.au/directory/4187/automation-testing/software) ## Related Categories - [Automation Testing Tools](https://www.softwareadvice.com.au/directory/4187/automation-testing/software) - [Application Performance Management Tools](https://www.softwareadvice.com.au/directory/4140/application-performance-management/software) - [Bug Tracking Software](https://www.softwareadvice.com.au/directory/4721/bug-tracking/software) - [Server Management Software](https://www.softwareadvice.com.au/directory/4570/server-management/software) - [Website Monitoring Software](https://www.softwareadvice.com.au/directory/4550/website-monitoring/software) ## Alternatives 1. [Jira](https://www.softwareadvice.com.au/software/4315/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.softwareadvice.com.au/software/397820/github) — 4.8/5 (6155 reviews) 3. [TestMu AI](https://www.softwareadvice.com.au/software/41699/lambdatest) — 4.6/5 (543 reviews) 4. [Mattermost](https://www.softwareadvice.com.au/software/404256/mattermost) — 4.4/5 (168 reviews) 5. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (763 reviews) ## Reviews ### "A brilliant tool that has helped debugging and developing" — 5.0/5 > **Daniel** | *30 January 2023* | Insurance | Recommendation rating: 10.0/10 > > **Pros**: We have been using Raygun for several years and it has been brilliant.We have Raygun set up in all of our dev environments and it has been easy to setup and it's our "go-to" tool if an error occours.It has been the first thing we implement in all of our solutions for error tracking. > > **Cons**: My only downside to Raygun is that I have noticed that when looking at a particular exception with a large amount of exceptions it can be hard to find a specific exception - would be nice if there was a graph similar to the one on crash reporting main screen that the user can use to select specific time frames to see error count rather than going back to the crash reporting main page to change the date time. ----- ### "Easy to use." — 5.0/5 > **Patrick** | *2 December 2020* | Program Development | Recommendation rating: 8.0/10 > > **Pros**: With only two Lines of Code I get all the Crash-Information for my Xamarin Apps. It Detects Common Errors and if Performance Tracking is on, Detects Bottlenecks that affect your User's Experience. I would compare it to Jira, on how the Errors appear and get Tracked. > > **Cons**: That it shows me, that my code is still not perfect... > > Collection of Performance-Data and Crashlogs. ----- ### "The worst RUM software" — 1.0/5 > **Yassine** | *19 May 2022* | Human Resources | Recommendation rating: 0.0/10 > > **Pros**: The website/marketing looks good but the solution is terrible. > > **Cons**: The customer support is not helpful. The metrics are not correct. The user interface is difficult to understand. There are many misleading information. This solution is not usable. > > I would not recommend using Raygun: It's time and effort wasted. Better to use New Relic, Datadog, Scout or Sentry ----- ### "Know your problems before your users" — 5.0/5 > **Charles** | *1 December 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: Raygun helps us watch and track errors and find issues before our users do. When users do report issues often we can gather all the details we need directly from Raygun without having to go into details with the user. > > **Cons**: Sometimes the event grouping does not work exactly as expected but that could be user error. ----- ### "Crash Reporting and User Insights" — 5.0/5 > **Sneha** | *12 July 2024* | Chemicals | Recommendation rating: 9.0/10 > > **Pros**: Once, it pinpointed the exact line of code causing an issue, helping me resolve it swiftly and improve my app's performance. > > **Cons**: I felt it was expensive compared to other tools, making it hard to justify for basic error tracking needs. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/34438/raygun?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/34438/raygun) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data