--- description: Review of Eldermark Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Eldermark | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Nursing Home Software](/directory/4690/nursing-home/software) > [Eldermark](/software/344899/eldermark) # Eldermark Canonical: https://www.softwareadvice.com.au/software/344899/eldermark Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/344899/eldermark?page=2) > Eldermark’s comprehensive software is built for the business of senior living. Centralize and connect all your senior living software like EHR, EMAR, resident engagement, marketing, billing, and more onto one platform. Make informed decisions quickly and accurately with data-driven insights, built-in analytics, and a simple, connected user interface. Eldermark is built to help senior living operators, investors, and management groups increase revenue, enhance care, simplify work, and create more meaningful resident outcomes. Visit eldermark.com to experience the transformative power of centralized, simplified software, and predictive analytics. > > Verdict: Rated **4.6/5** by 37 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 37 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Eldermark Software - **Founded**: 1991 ## Commercial Context - **Starting Price**: USD 1.00 - **Pricing Details**: dependent upon the software modules implemented - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Access Controls/Permissions - Activity Dashboard - Activity Planning - Activity Tracking - Admissions Management - Alerts/Escalation - Alerts/Notifications - Appointment Management - Assessment Management - Attendance Tracking - Audience Targeting - Audit Trail - Automated Scheduling - Billing & Invoicing - Calendar Management - Campaign Management - Care Plan Management - Charting - Claims Management - Client Management ## Integrations (9 total) - ActiveDEMAND - Caretime - EasyShifts - Espresso - GroveMenus - Notify - OnShift - ServiceTrac - eMenuCHOICE ## Support Options - Phone Support - 24/7 (Live rep) - Chat ## Category - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) ## Related Categories - [Nursing Home Software](https://www.softwareadvice.com.au/directory/4690/nursing-home/software) - [Assisted Living Software](https://www.softwareadvice.com.au/directory/3950/assisted-living/software) - [Long Term Care Software](https://www.softwareadvice.com.au/directory/4533/long-term-care/software) - [Electronic Medical Records Software](https://www.softwareadvice.com.au/directory/8/electronic-medical-record-software/software) - [Healthcare CRM Software](https://www.softwareadvice.com.au/directory/393/healthcare-crm/software) ## Alternatives 1. [ECP](https://www.softwareadvice.com.au/software/448947/ecp-ehr) — 4.7/5 (152 reviews) 2. [WellSky Long-Term Care](https://www.softwareadvice.com.au/software/208942/netsolutions) — 4.8/5 (20 reviews) 3. [Senior Living Core Platform](https://www.softwareadvice.com.au/software/112728/senior-living-core-platform) — 4.7/5 (63 reviews) 4. [Curenta Assisted Living Software](https://www.softwareadvice.com.au/software/516473/Assisted-Living-SaaS) (0 reviews) 5. [AL Advantage](https://www.softwareadvice.com.au/software/72903/al-advantage) — 4.3/5 (74 reviews) ## Reviews ### "Eldermark Experience" — 5.0/5 > **Lori** | *3 September 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The ability to obtain just about any type of data to support the clinical arena > > **Cons**: The legacy version is not web based. It is cumbersome and it is not intuitive. I understand there is a web based version that is in beta testing. Looking forward to when this will be ready for general use. > > My customer experience contact-\[sensitive content hidden\] has been great. She understands the needs of the community and works with communities to get their needs med. Anytime I have a concern, \[sensitive content hidden\] is there to assist. ----- ### "Thank you\!" — 5.0/5 > **Caroline** | *19 September 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: The communication, the training and the availability of Eldermark staff to answer any and all questions on a timely manner. The friendliness of the whole team was awesome\!\! > > **Cons**: The only 'con' would be the time it took to get everything situated and ready to roll. I wish that could have been a shorter process. > > Excellent\!\! From the initial meeting to the support through the conversion process along with the support after implementation. \[sensitive content hidden\] were awesome\! ----- ### "Eldermark Clinical EHR Functionality / User Support Feedback" — 3.0/5 > **Patricia** | *1 December 2021* | Hospital & Health Care | Recommendation rating: 5.0/10 > > **Pros**: The eMar is user-friendly and offers lots of options. The Assessment w/ Pts driven Level of Care has a good customizable process to capture services in a detailed manner. > > **Cons**: It is a deficit that Service Minder is not web-based. The user interface is antiquated because of it and certain functionalities can't be used. Download documents in the lease setup which creates users to have to use a partial paper process. > > I have worked with Eldermark for 20 years so it has been a work in progress, building relationships, and sharing experiences. I love the support model because it provides a quick resolution while the user is on the all with the support person. I feel my experience and knowledge is respected. Eldermark and Ecumen can work together to come to a common ground on requests. I have had times where I think Eldermark has not explored the needs of their clients enough and sometimes seems to wait for the user to ask where certain things are. Examples: AL Licensure 8/1/21 Not prepared to create a lease, SA, and additional addendums with a full electronic signature. The e-signature that was there was not fully functional. Not prepared to add the new MN Client Rosters until we asked. They are ready now and in use. We always have had lots of assistance when we reach out. \[SENSITIVE CONTENT\] have been wonderful to work with. We can be honest and respect what we share. ----- ### "New and Improved\!" — 5.0/5 > **Angie** | *17 October 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love how they are always willing to answer any questions I might have. It so great to have a new and improved system. > > **Cons**: Just that you have a different person for the clinical, and billing. But hasn't been a big deal. > > Great\! I had worked with the system at another facility and loved it. Was very excited to get it here. ----- ### "Eldermark Support Positive Exerience" — 5.0/5 > **Steve** | *19 May 2025* | Facilities Services | Recommendation rating: 8.0/10 > > **Pros**: Quick and efficient solution to my issue, through the eldermark support system. This was an issue that could not have easily been solved without the knowledge on the back end of the support tech person. > > **Cons**: Nothing really ... every time I get support assistance, I tend to learn something new that is useful. > > Very satisfied with the overall experience. Biggest challenge is to have all staff and users to slow down a bit and USE the support to solve issues or challenges and then SHARE the knowledge with others ... we are all so busy serving our seniors. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/344899/eldermark?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/344899/eldermark) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data