--- description: Review of ZENOTI Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ZENOTI | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Tablet POS Systems](/directory/1451/tablet-pos/software) > [ZENOTI](/software/346187/zenoti) # ZENOTI Canonical: https://www.softwareadvice.com.au/software/346187/zenoti Page: 1 / 51\ Next: [Next page](https://www.softwareadvice.com.au/software/346187/zenoti?page=2) > ZENOTI is a cloud-based business solution used by spas, salons, med spas, yoga, and fitness studios of all sizes. Business features include appointment scheduling, billing, marketing, inventory, payroll, and configurable reports all in a centralized database that delivers a consistent, unified experience across multiple locations. Customers can access touchless technology such as online booking, self-check-in, digital forms, and queue manager, all designed to elevate the experience, reduce wait times, and eliminate unnecessary touch. Mobile POS moves the Point-of-Sale experience to the service chair and empowers employees with access to everything at the touch of a button on their personal mobile device, including revising invoices and taking payments. ZENOTI delivers world-class service 24/7, 365 days a year, supporting tens of thousands of transactions every day for over 30,000 spas, salons, medspas, yoga, and fitness studios in more than 50 countries. The team is committed to driving growth, maximizing profits, and achieving customer satisfaction. Monthly subscription pricing is available. > > Verdict: Rated **4.4/5** by 1247 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 1247 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Zenoti Software - **Location**: MERCER ISLAND, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 400.00 - **Pricing Details**: For accurate pricing, contact Zenoti directly. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Cambodia, Canada, France, Hong Kong SAR China, India, Malaysia, Netherlands, New Zealand, Norway, Philippines, Singapore, Switzerland, Thailand, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Barcode/Ticket Scanning - Before & After Pictures - Billing & Invoicing - Booking Management - CRM - Calendar Management - Calendar Sync - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - Google Analytics 360 - Meta for Business - QuickBooks Online Advanced - Sage Intacct - Shopify - Stripe - Xero - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) ## Related Categories - [Tablet POS Systems](https://www.softwareadvice.com.au/directory/1451/tablet-pos/software) - [Pilates Studio Software](https://www.softwareadvice.com.au/directory/4185/pilates-studio/software) - [ONC Certified EHR Software](https://www.softwareadvice.com.au/directory/350/onc-atcb-certified-emr-software/software) - [Medical Spa Software](https://www.softwareadvice.com.au/directory/3851/spa/software) - [Retail Inventory Management Software](https://www.softwareadvice.com.au/directory/30/inventory-management-software/software) ## Alternatives 1. 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Our Implementation manager was great and helped us work through the data with a fine tooth comb as we transitioned from our old system. > > **Cons**: Some constructive feedback is that it would be helpful if Zenoti's team allowed for more time with the implementation team once launching. After go-live, they offer a 2-week window with daily check-ins and standby access with the implementation manager. It took some time using the new system to identify areas that required more attention or development. But what I would say is that while their structure may not be setup for the additional support, my Implementation manager \[sensitive content hidden\] made/continues to make the effort to stay connected and follow through on open items. > > I highly recommend Zenoti for anyone looking for an EMR system that is with the times, user-friendly and robust. ----- ### "Excellent data, onboarding takes effort" — 5.0/5 > **SAMANTHA** | *30 December 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Zenoti has strong reporting and data analysis tools that make it easier to track performance, sales trends, and team/service metrics. Once set up, it helps us make better decisions because the numbers are clear and detailed > > **Cons**: The biggest downside was the learning curve. Coming from our previous software, Zenoti felt tricky at first and took time to understand. Some workflows feel less intuitive, and it required extra training before our team felt fully comfortable > > Overall, our experience has been good. The system was challenging to adjust to in the beginning, but once we learned it, it became more manageable. The data analysis and reporting are a major benefit, and it’s helped us run the business with more insight and structure. \[sensitive content hidden\] has been great with the onboarding process ----- ### "Thank you zenoti team" — 5.0/5 > **Ana** | *20 April 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I’ve been using this software for over 2 years, it’s easy and has everything a salon owner needs to succeed in the industry. > > **Cons**: It’s very complex and sometimes difficult to remember all the functionality of the software, but the support team are always available to help. ----- ### "Unauthorized billing after documented cancellation" — 2.0/5 > **ROBIN** | *2 January 2026* | Health, Wellness & Fitness | Recommendation rating: 1.0/10 > > **Pros**: Zenoti offers a comprehensive, all-in-one platform for scheduling, POS, client management, and reporting. It is designed to support complex and multi-location spa and clinic operations. > > **Cons**: Billing and cancellation handling. Despite providing clear written notice and receiving acknowledgment from Zenoti, my account continued to be charged after the stated cancellation date. Resolving billing issues required repeated follow-ups and escalation. > > I am a medical practice owner who used Zenoti for my spa business. I provided clear written notice on November 27, 2025 requesting a downgrade and explicitly stated that December 31, 2025 would be my final day with Zenoti. Zenoti acknowledged this request and confirmed internal review. I fully transitioned to another platform and did not authorize any charges beyond December. Despite this, Zenoti charged my bank account after cancellation, without prior notice or authorization. Multiple follow-ups were required, and the issue escalated into a billing dispute. While the software itself may work for some organizations, billing transparency and cancellation execution were deeply problematic. I strongly recommend that other business owners document all communications carefully and monitor billing closely. ----- ### "Great customer service" — 5.0/5 > **Jami** | *21 January 2026* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Appt. managagment, value for money, very easy to use. Customer support was wonderful. We were able to set up daily zoom meetings to get help. > > **Cons**: n/a no complaints we have not had any issues with zenoti. It is always difficult to use a new system but this is very user friendly > > Customer service for new company using zenoti was great. We had daily meetings and then weekly meetings ----- Page: 1 / 51\ Next: [Next page](https://www.softwareadvice.com.au/software/346187/zenoti?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/346187/zenoti) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data