About My PT Hub

Get started with our Free 30-Day Trial. My PT Hub is an all-in-one software for personal trainers, coaches, gym owners, and nutritionists to manage their clients by creating customizable training and nutrition programs while tracking their progress and achievements. My PT Hub's unified platform includes workout library, nutrition database, live streaming, admin management, messaging and more. NEW Marketing Features: - Accelerate your business with Google Ads, all from within your My PT Hub account - Showcase your business with MySite, your own virtual storefront
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My PT Hub pricing

My PT Hub has a free version and offers a free trial. My PT Hub paid version starts at $55.00/month.

Starting Price:
$55.00/month
Free Version:
Yes
Free trial:
Yes

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My PT Hub Reviews

Feature rating

Value for Money
4.6
Functionality
4.4
Ease of Use
4.4
Customer Support
4.5
5 reviews of 2,814 View all reviews
Omar
Omar
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 06/06/2023

An easy-to-use fitness app with customisable exercises and practical tools

Pros

Customer service came in front. I always receive the comments and assistance I need to help me with any problems or inquiries. There are a tonne of pre-made exercises and nutrition plans to give to clients, but the best part is that you may adjust them. As a result, making plans for clients is much sped up. Additionally, the events calendar is fantastic and offers lots of options for creating various classes and various packages for customers to buy. I would advise any trainer (in studios, gyms, or online) to use this programme.

Cons

I have to cancel some of my ideas and start over completely. occasionally takes a little longer, but that might be my fault? Overall, no issues!

Response from My PT Hub

That's great to hear! Our support team will always be there to help you out as much as possible.

I there is anything we can ever do to help, please do reach out.

Replied 09/06/2023
Tyronnia
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/07/2020

OMG so easy to use!

Keeping up with clients and all their workouts and planning meals are super easy. The workout videos are great quality. My clients so far are liking the experience and that is very important to me.

Pros

I love the ease of the platform...you can figure this out without even calling customer service...but the customer service is great! They check on you when you're using the free trial of PT Hub...which is awesome. I have been using 2 different sites...one for nutrition and one for workouts and they BOTH were clunky at best and boring to look at. PT Hub is bright and fun to use.

Cons

So far everything seems great. I don't expect any problems...I used this enough times on my free trial. I didn't find any issues and trust me I was checking. I didn't want to invest in something that I would have to ditch again.

Response from My PT Hub

Firtsly, thank you for writing such in-depth review, we really do appreciate it.

We love that you love the ease of the platform!

We have something amazing coming very soon, Tyronnia, so keep an eye on our socials over the next couple of weeks.

Replied 23/07/2020
Aaron
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
1
Features
1
Ease of Use
1
Customer Support
1

1
Reviewed on 31/12/2018

This IS THE WORST SOFTWARE FOR PERSONAL TRAINERS

It sucked, PERIOD.

Nothing but issue after issue after issue. Payments being frozen for no reason, switching to different merchants and then not allowing me to see where my customers money is when they ask for a refund, it’s really wacky and totally a waste of my money, can’t believe I bought this for the whole year, and I still don’t mind wasting 5 months of money, and purchasing Vagaro, because it made my LIFE easier, and that’s what this platform needs to focus on. They made running my business almost impossible. I would NEVER recommend this, even to a rookie.

Pros

The only good thing about this platform is the nutrition and workout tracking capabilities, but if you’re a pro with that already in your toolbox and you need an efficient scheduler, this is the farthest thing from efficient since the telephone wheel.

Cons

I hate hate hate, how unorganized this company is, they straight up lost my customers payment and then told me that I will just have to wait around to see when the funds deposit.... this is the dumbest thing I’ve ever heard, I should ALWAYS BE ABLE TO TRACK MY REVENUE no matter what! Their customer service is sub par, and the calendar is completely terrible, I’d pick Vagaro.com over this any day of the week. I’ve mad more money in my first month of using Vagaro then i did with pt hub in the first 2 months of use. Because Vagaro allows you to scale your business, this is for people who barely make any money, barely have any clients, and just getting started in the private training business. If you’re a vet, don’t waste your money on this, go to Vagaro.

Response from My PT Hub

Hey Aaron, I am very sorry to hear that have not had a great experience with My PT Hub.

I can see that our support team have been contacting you regarding this issue, no payment was ever lost, we provided all of this information to you via email and advised of the process.

Before you changed your packages to Stripe, all of this information was provided to you, we wanted to ensure that all trainers knew the process fully before migrating their account, but as mentioned no payments will be lost.

My PT Hub support team is available all the time to either book in a phone call to discuss this, email us or even contact us via live chat.

Once again, I apologise if you are unhappy with this process but as mentioned if you contact [email protected] and we will be more than happy to help you.

Replied 03/01/2019
Anamarie
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 03/01/2021

Amazing Tools for Fitness Industry Business Owners

Overall, with the feedback I've received from my clients, it has been a superior and pleasant experience using MyPTHub.

Pros

Speaking of aesthetics, it is superior to its competition, making my business more professionally appealing to my clients. It is easy to work with and user-friendly for my customers.

Cons

It has some glitch issues and problems syncing to my clients schedule.

Alternatives Considered

ABC Trainerize

Reasons for Choosing My PT Hub

I switched because I was looking for a software that matched my more professional, modern take on personal training.

Switched From

ABC Trainerize

Reasons for Switching to My PT Hub

I sampled multiple products, and while there are still some software issues with this product, it got the best response and utilization from my clients.

Response from My PT Hub

Thank you fo much for your review, Anamarie, it is great to hear that your clients find it user friendly as it's so important they find it easy to use :)

If you're ever having any issues or need any help, please do get in touch with our support team.

Replied 11/01/2021
Craig
  • Industry: Health, Wellness & Fitness
  • Company size: Self Employed
  • Used Daily for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 21/10/2019

Great software for PTs

So far with my limited time using this app, I have found it to cover everything I require.

Pros

This program allows me to easily set up training programs for clients and monitor their progress. Keeping them accountable for their workouts is easier and it's very simple to track progression and even communicate with clients via the app.

Cons

The interface has taken a bit of getting used to but once you know where everything is, it's not a problem.

Alternatives Considered

PTminder

Reasons for Choosing My PT Hub

The App would no longer work on my phone after a critical update.

Switched From

ABC Trainerize

Reasons for Switching to My PT Hub

I never actually looked at PTminder but the price seemed more appealing with My PT Hub anyway.

Response from My PT Hub

We like to think we're the best software for PT's!

Have you seen mypthub V3?! The video below will give you an insight into V3

https://www.youtube.com/watch?v=gIEOghAJOqI

If you ever need anything, Craig, please do let me know at [email protected] and we will be more than happy to help.

Replied 01/11/2019

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