---
description: Review of Runo Call Management CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Runo Call Management CRM | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/1682/lead-management/software) > [Runo Call Management CRM](/software/348831/call-management-crm)

# Runo Call Management CRM

Canonical: https://www.softwareadvice.com.au/software/348831/call-management-crm

> Runo is a SIM-Based Call Management CRM that helps businesses improve their call connect ratio and 2x their calling productivity within just 2 weeks. It is built for teams that rely on phone calls to convert leads, follow up with prospects, qualify enquiries and close deals.

If you're looking for a smarter cold calling app that goes beyond just dialing, Runo gives you complete control over your calls, leads and team
In the world of outbound sales, traditional cloud telephony systems often demand heavy infrastructure, complex setups, and significant investment, creating barriers for SMBs and friction for enterprises. Consumers, too, have grown wary of calls from spammy virtual or toll-free numbers, leading to painfully low call connect ratios of just 15%.

At Runo, we dared to challenge the status quo. As the world's first SIM-based Call Management CRM App, we’ve created an entirely new category in the sales ecosystem that’s simpler, smarter, and significantly more effective.

Runo eliminates the complexities of cloud telephony by leveraging the power of direct SIM-based calls. With zero infrastructure and no internet dependency, businesses can manage their sales calls and customer interactions effortlessly. All it takes is a SIM card to transform how you sell.

Everything outbound sales teams need in one app

Live Team Status
Track who’s available, on a call, or offline, in real time with built-in sales team management. Manage distributed or in-office teams with ease.

Real-Time Dashboards
Track total calls, talk time, and agent performance with call tracking and live dashboards. Make decisions backed by data.

Auto Lead Allocation
Assign incoming leads to the right sales rep automatically, reducing response time and boosting conversion chances.

CRM Customisation
Tailor your mobile CRM to your business. Add custom fields and personalize your pipeline without needing IT support.

Lead Management System
Drag and drop leads across sales stages. Stay on top of deals and visualize your pipeline with ease.

Auto Dialer
Save time and increase productivity using our CRM with Auto Dialer, built for high volume calling. Focus on conversations, not clicks.

Call Recording
Record all sales calls automatically. Monitor quality, revisit details, and train your team with real examples.

Follow-Up Notifications
Set follow-ups and get automatic reminders. Ensure no lead goes cold due to missed callbacks.

Advanced Caller ID
See the caller’s name, last interaction, and appointment info before answering. Stay prepared for every conversation.

Message Templates
Send quick WhatsApp or email replies using pre-set templates. Maintain consistency and speed across your team.

Interaction Timeline
View all customer interactions in a single, easy-to-navigate timeline. No need to dig through notes or call logs.

Roadmap Preview: Smarter Calls With AI

AI Call Transcript
Get a complete, searchable text version of every call. No more note-taking.

AI Call Summaries
Recap each call with clear action items and takeaways.

Sentiment Analysis
See whether a call was positive or negative. Spot unhappy leads early.

Meeting Notes (MoM) 
Auto-capture key takeaways, urgency, and next steps after every call.

Agent-Customer Talk Ratio
Know how much your team listens vs talks. Coach better, close faster.

Call Quality Scoring
Score each call on clarity, filler words, and tone. Use it for coaching and reviews.

AI Assistant
Ask questions like “show missed follow-ups” and get instant answers from your call data.

Ready to leave behind low connect rates and clunky systems? 

Download Runo today and experience what the future of call management feels like.

Get a 10-Day Free Trial.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Runo

## Commercial Context

- **Starting Price**: USD 8.09
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 3 Months (Quarterly): ₹899/user/month

6 Months (Half Yearly): ₹699/user/month (22% off)

12 Months (Yearly): ₹599/user/month (33% off)

All plans include zero installation cost, no hidden charges, setup in under 30 minutes, and a 10-day free trial.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Center Management
- Call Disposition
- Call List Management
- Call Logging
- Call Monitoring
- Call Recording
- Call Reporting
- Call Tracking
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Contact Database
- Contact Management

## Integrations (10 total)

- Freshsales
- Gmail
- Google Sheets
- HubSpot CRM
- LeadSquared
- Make
- WhatsApp
- WordPress
- Zapier
- Zoho CRM

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Lead Management Software](https://www.softwareadvice.com.au/directory/1682/lead-management/software)

## Related Categories

- [Lead Management Software](https://www.softwareadvice.com.au/directory/1682/lead-management/software)
- [Telemarketing Software](https://www.softwareadvice.com.au/directory/4239/telemarketing/software)
- [Call Tracking Software](https://www.softwareadvice.com.au/directory/3509/call-tracking/software)
- [Auto Dialer Software](https://www.softwareadvice.com.au/directory/1564/auto-dialer/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Alternatives

1. [Ricochet360](https://www.softwareadvice.com.au/software/183895/ricochet360) — 4.8/5 (82 reviews)
2. [Convoso](https://www.softwareadvice.com.au/software/2799/safesoft-contact) — 4.5/5 (386 reviews)
3. [Five9](https://www.softwareadvice.com.au/software/20063/five9) — 4.2/5 (481 reviews)
4. [NeoDove](https://www.softwareadvice.com.au/software/323896/neodove) — 4.1/5 (17 reviews)
5. [Ring.io](https://www.softwareadvice.com.au/software/18320/ringio) — 4.1/5 (19 reviews)

## Reviews

### "SIM-based call management CRM" — 5.0/5

> **Saikarthik** | *7 June 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: - Easy Scalability
- High Contact Ratio
- Low Recurring Cost
- Zero Capital Investment
- High Data Security
> 
> **Cons**: None, Till now there are no Cons I have noticed

-----

### "Simple tool for Outbound sales process" — 5.0/5

> **Cheera** | *8 December 2022* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Simplify our calling process Business calls can be trackedCome along with a CRMWhatsup and email are integrated Easy integration with external CRMCalling efficiencies can be increased Remote calling easily
> 
> **Cons**: Mobile only appLimited on IOSMore specific on mobile devices

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/348831/call-management-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/call-management-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/348831/call-management-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/348831/call-management-crm> |
| en-IE | <https://www.softwareadvice.ie/software/348831/call-management-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/348831/call-management-crm> |

-----

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