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About NinjaOne
Simplify the complexities of IT management with NinjaOne. We serve over 20,000 IT teams worldwide and provide unparalleled visibility, control, and security across all your endpoints. Our platform is built for MSPs and IT professionals who need a comprehensive suite of features, including endpoint management, patch management, mobile device management, software deployment, remote access, documentation, and backups.
NinjaOne's powerful automation capabilities streamline routine tasks, significantly enhancing productivity and minimizing operational risks. By integrating seamlessly with existing IT and security tools, our platform ensures your IT environment remains agile and secure. Its user-friendly interface empowers teams to focus on strategic objectives rather than daily operational challenges.
At NinjaOne, we're committed to relentless innovation. Our platform continually evolves to meet the demands of every IT team—whether you're a small business or a large enterprise. Our scalable solutions are designed to adapt to the needs of mid-market and enterprise MSPs, ensuring that your IT management is effective and forward-thinking.
In addition to its core features, NinjaOne provides in-depth reporting and analytics, enabling you to monitor and optimize IT performance with a comprehensive view of your environment. The platform's ease of use and powerful automation capabilities make it an ideal choice for IT teams looking to enhance their operational efficiency and strategic impact.
Transform your IT management experience, reduce complexity, and drive better outcomes with NinjaOne. Our consistent G2 No. 1 customer satisfaction ranking speaks for itself. Choose NinjaOne and experience the difference in your IT management.
NinjaOne pricing
NinjaOne does not have a free version but does offer a free trial.
Starting Price:
Free Version:
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NinjaOne Reviews
Feature rating
5 reviews of 237
View all reviews
Olaf
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 15/08/2024
Easy to use and help us to automate our standard work.
Easy to use program and have multiple option manage difrent hardware takes care of patching backups and Security (sentinelOne)
Scripts are easy to use and to add.
It takes allot of standard work out of our hands so that we can focus on the more fun stuff.
Pros
Easy to use and to configurate.
Single pain of glass. so i can see everything i need and use.
Takes allot of standard work out of our hands.
Cons
There are so many extra options that it is sometimes hard to decide what we will add.
Jackie
- Industry: Utilities
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 16/07/2024
NinjaOne is the tool you have been missing
I trialed Ninja about 6 years ago and our team became dependent on it because it's that helpful of a tool. It was such an important tool even to me that when I started a new job, I knew immediately that ninja was a must have tool. You can't compare it to many other tools. I plan on always using Ninja as a tool because it really is a great resource to all sorts of IT admins.
Pros
What I like most about Ninja is that it is such a versatile tool, you can use it for just about anything you need as helpdesk, system admin, desktop application admin and probably much more. It's an intuitive tool and its not only reliable but also fast
Cons
Honestly the reporting but that has gotten much better with the latest releases this past year.
Asher
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
5
Reviewed on 19/11/2024
Agile company with excellent RMM
Overall excellent experience. I can't recommend them enough. The people are great, support is knowledgeable and responsive. Software works well. Pricing is reasonable. They're continuing to add features and communicate with its partners. They really seem to have it together. Onboarding was a breeze. Their documentation is extensive and many of the articles include explainer videos. Easy to use.
Pros
The people at NinjaOne are great. They're big enough where they have the benefits of a large organizations, but small enough where I feel like I have fast, personalized support. Everyone from the initial salesperson to account manager and technicians have been very professional and responsive. Their software just works. I rarely have issues with the managed agents. If I ever have a question, their support gets back to me the same day, sometimes the same hour. Very impressive!
Cons
I'm hard-pressed to say anything bad, as nearly everything is great. There are a few minor improvements that could be made, but more of a nice-to-have than a need. Even so, what I love is that they have a publicly visible product roadmap so you can see what's coming next.
Reasons for Switching to NinjaOne
Reviews, features, all-in-one system, reliability, pricing, friendly people that are easy to work with.
Jason
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
1
Reviewed on 03/01/2024
NinjaOne - You are asured to be kicked out of the system repeditivly.
Will never recommend the product to anyone ever.
You are guaranteed to lose all your tickets work.
it is like gaming in the 90's
Save and save often.
Pros
Looks pretty and i would say that is where it ends.
Cons
Constantly logs you out while working,
Get messages "inactivity timeout", however busy working on a ticket or a remote session that takes at time 5 attempts to initiate.
Ian
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
5
Reviewed on 22/10/2024
The Best RMM out There!
I setup and tested and have put into production NinjaOne. I would highly recommend using it if you are an MSP.
Pros
The Device management and RMM capabilities have been unmatchable with other products I have used and tested. Policies are very easy to setup and deploy.
Cons
There are some integrations I would like to see mor of especially with the software updates and deployments.
