About Namely
Namely pricing
Namely does not have a free version and does not offer a free trial. Namely paid version starts at USD 9.00/month.
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Namely Reviews
Feature rating
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Namely is an excellent HRIS for small businesses
In particular, it is user-friendly, centralizes all of our data, and streamlines our operations. All of the tools have improved our team management and allowed us to devote more time to strategic rather than administrative tasks, such as onboarding new recruits and monitoring vacation time.
Pros
Namely is a great human resource management system. We are a tech firm, and the platform has received nothing but praise from our developers. Our HR services are now more streamlined than ever thanks to the intuitive reporting and various modules that allow us to devote more time to strategic rather than administrative tasks.
Cons
The months-long process of finalizing API feeds has slowed down the processing of layoffs and new hiring with their perks with our many partners. The resolution of this issue will also simplify our situation.
- Industry: Hospital & Health Care
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Namely is an intuitive and simple payroll software
Namely does a great job with tax notices, so we never have to worry about anything getting lost in the shuffle. Employees can access a great HRIS system. Regular use of the system by staff members is evidence of its value. Having all of the company's paperwork and personnel files in one place is helpful.
Pros
I appreciate how quick and easy it is to check my benefits and salary. Leave of absence requests can also be submitted. The onboarding procedure at Namely is streamlined. It's useful for maintaining legal conformity. The payroll system I use has a very responsive customer service team.
Cons
There are sometimes too many hoops to jump through and paperwork to submit before a desired change can be implemented. For instance, the system required us to acquire and present an authorization letter of the IRS in order to change the company name. For some reason, filing taxes under the new name wasn't good enough.
- Industry: Computer Software
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Loving Namely
Amazing so far, I check my paychecks, tax info, and colleague updates all through Namely
Pros
Super easy to use, great UI, have had no issues so far
Cons
To be honest, I have ran into no issues so far on Namely
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Avoid at all costs
We are already exploring moving off the platform, just two years after joining. That should tell you how bad the experience has been. We have had to add other tools to utilize functionality that is native in Namely, but simply doesn't work (like org charts). We are paying more for less.
Pros
When we started out, we had an 80% great implementation team, and the only part that was lacking was payroll. Well, 2+ years later the *only* think going well is payroll, but issues still exist that we told them about *at implementation*. So what do I like best? Literally just our Payroll Admin. She is fantastic and does a terrific job.
Cons
Things were bad with Namely, then they were acquired by a benefits brokerage and the tech has definitely taken a backseat. Simple things like LOA administration are not even built into the tooling, and their support is a mess. After 2+ years, we finally have a dedicated rep, and he is trying, but their team doesn't even know their own tech. I asked a question about a feature that *should* be necessary in expense reimbursement, for audit compliance. Their support said it didn't exist. I found it buried in the back end *by accident* two weeks later. That does not inspire confidence.
Response from Namely
Hi Andrew,
Thank you for taking the time to share your experience with us. We are sorry to hear that your time with Namely hasn't met your expectations over the past two years. Your feedback is crucial, and we appreciate your insights.
We are delighted to hear that your payroll administrator has been a highlight; we know how important it is to have reliable and efficient support in this area.
We’ve been actively working to improve our support and technology offerings. In January 2024, we launched a 24/7 support structure to provide better assistance with employee maintenance, reporting, payroll processing, and more. We've also been focusing on enhancing our HRIS workflows and refining roles to make your experience more seamless.
We welcome the opportunity to better support your organization. You can contact our client services team 1.855.626.3591 or also work with your Client Relationship Manager directly. We're dedicated to earning back your trust and confidence.
- Industry: E-Learning
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
My pick for the best HR software. Most approachable platform.
My top choice because it provides all our basic HR needs including, payroll, benefits administration, time tracking, record keeping and recruiting.
Pros
Its affordable price, full customer support and tools to comply with laws makes Namely my best choice. Namely also impressed me with its modern, no-frills interface which made it easy to complete HR tasks like running payroll or requesting feedback with a few clicks.
Cons
Lacks internal communication features. Also, it has limited reporting and analytics functionality.