---
description: Review of Cloud9HR Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Cloud9HR | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Payroll Software](/directory/318/payroll-software/software) > [Cloud9HR](/software/350705/cloud9hr)

# Cloud9HR

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> Our Cloud9HR Software is designed for easy navigation and daily use ranging from employee onboarding and management to payroll processing and supporting reports.  Payroll tax compliance is the root of our product.  With over 25 years of PEO payroll an HR experience we made this software easy to use to achieve accurate payroll and tax compliance for novice to very experienced administrators and business owners.  Cloud9HR Software is best for companies that are US based with 1 or more W2 employees.  It can also support payroll processing of 1099 contractors. Cloud9HR is supported by a team of responsive usage experts who help you understand functions and navigation.
> 
> Verdict: Rated **4.0/5** by 6 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 6 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Cloud9HR

## Commercial Context

- **Pricing Details**: Contact vendor for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Benefits Management
- Check Printing
- Compensation Management
- Compliance Management
- Direct Deposit
- Employee Database
- Employee Onboarding
- HR Management
- Offboarding
- Onboarding
- Payroll Management
- Payroll Outsourcing
- Payroll Reporting
- Self Service Portal
- Tax Calculation
- Tax Compliance
- Time & Attendance

## Support Options

- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software)

## Related Categories

- [Payroll Software](https://www.softwareadvice.com.au/directory/318/payroll-software/software)
- [HR Software](https://www.softwareadvice.com.au/directory/4198/hr/software)

## Alternatives

1. [Paylocity](https://www.softwareadvice.com.au/software/4537/web-pay) — 4.3/5 (1822 reviews)
2. [Rippling](https://www.softwareadvice.com.au/software/410674/rippling) — 4.9/5 (4614 reviews)
3. [BambooHR](https://www.softwareadvice.com.au/software/27196/bamboohr-payroll) — 4.6/5 (3108 reviews)
4. [Connecteam](https://www.softwareadvice.com.au/software/109560/connecteam) — 4.6/5 (5058 reviews)
5. [Buk](https://www.softwareadvice.com.au/software/251947/buk) — 4.8/5 (354 reviews)

## Reviews

### "Great Product\!" — 5.0/5

> **Emily** | *29 November 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: Cloud9 is easy and almost error-proof. It has all of the onboarding in one place that takes employees step by step. For my HR Coordinators, it also is step by step where training is easy. The ability to help employees is greatly increased for these reasons as there is not any question about what they have to do.
> 
> **Cons**: I would love to see the ability to set paystubs to be emailed to employees automatically. Another thing would be to have is an App where employees can access their profile and paystubs.
> 
> Overall Cloud9 has been great\! It is easy to train employees and new admins on this system.

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### "User friendly" — 4.0/5

> **Emily** | *29 November 2022* | Construction | Recommendation rating: 5.0/10
> 
> **Pros**: The ease of onboarding, being able to input and run direct deposit, and the reports available
> 
> **Cons**: I don’t like that as an admin I can’t put in my own reimbursements or permanent expenses nor repeated deductions. And I appreciate the care for security but I hate changing my password so often.
> 
> Pretty painless\!

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### "Honest" — 3.0/5

> **Kem** | *8 December 2022* | Retail | Recommendation rating: 3.0/10
> 
> **Pros**: Calendar auto updateEasy reset of password
> 
> **Cons**: Auto download to computer you useIf not using the package no integration with vacation tracking or days offThe reports for our needs are terrible
> 
> People awesome product not so much

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### "Very user friendly" — 4.0/5

> **Macey** | *29 November 2022* | Furniture | Recommendation rating: 10.0/10
> 
> **Pros**: I love how easy this product is to use and understand. The migration was very simple and everyone at PDR is always available to help when needed.
> 
> **Cons**: I don't believe anything is missing. The only time I have questions is with new hires, only because they don't happen often. But I can always get the help I need.
> 
> Cloud9HR overall has made my job as the office manager very organized with everything in one place.

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### "Cloud9HR" — 5.0/5

> **Laurel** | *30 November 2022* | Construction | Recommendation rating: 7.0/10
> 
> **Pros**: The customer service is great and once someone explains it, it’s easy to navigate.
> 
> **Cons**: Unless someone tells you, walks you through a bit, it can be confusing.
> 
> It’s not bad, we use it regularly and appreciate the help with it.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/350705/cloud9hr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/hr/cloud9hr-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/350705/cloud9hr> |
| en-GB | <https://www.softwareadvice.co.uk/software/350705/cloud9hr> |
| en-IE | <https://www.softwareadvice.ie/software/350705/cloud9hr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/350705/cloud9hr> |

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