---
description: Review of BestDoc Practice Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: BestDoc Practice | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Patient Scheduling Software](/directory/4470/patient-scheduling/software) > [BestDoc Practice](/software/351304/bestdoc-practice)

# BestDoc Practice

Canonical: https://www.softwareadvice.com.au/software/351304/bestdoc-practice

> BestDoc Practice is a smart, Saas-Based Patient Relationship Management (PRM) solution that aids in enhancing patient experience and engagement all over the outpatient and inpatient treatment journeys. 

BestDoc Practice is a completely integrated Patient Relationship Management solution that serves as a centralised platform for multiple patient-centric workflows, including appointment scheduling, registration and check-ins, queue management, feedback, payments, teleconsultations, and inpatient requests management.  

BestDoc Practice supports easy integration with hospital information systems, facilitating a smooth and secure flow of patient data. 

BestDoc Practice enables healthcare providers to communicate with their patients via multiple channels including SMS, Whatsapp, emails, voice calls, IVR, website, mobile app, \& QR codes. The PRM solution supports multiple platforms, including Web, Android, and iOS

The appointment scheduling module of BestDoc Practice supports booking appointments through multiple channels. Patients can book appointments through the hospital’s website (through an easy-to-integrate web plug in) and self-service kiosks technology. Additionally, administrative staff at hospitals can book appointments through a web over-the-counter solution.

The registration module of BestDoc Practice allows patients to register in multiple ways, such as Government IDs, face IDs and digital intake forms. The registration module also allows patients to print hospital identification numbers. The check-in module allows patients to choose their reason for visit, leading to smarter decision making by administrators. During check-ins, patients can also get customized instructions based on their reasons for visits. 

BestDoc Practice’s queue management module provides multiple features to doctors, including check-ins and calling patients. Patients can view their status in the waiting area on a screen. Doctors can also add any delays, which can be automatically sent to patients. The queue management module can also be used to streamline queues in other areas such as pharmacy, radiology, and other crowded areas. 

The feedback collection module of BestDoc Practice allows healthcare providers to collect patient feedback from different channels including WhatsApp, QR codes, emails and on-premise tablets. It also provides intelligent analytics to hospital management to take corrective action based on patient feedback. 

The teleconsultation module of BestDoc Practice helps healthcare providers seamlessly start offering teleconsultations to their patients. It addresses multiple workflows including booking appointments, rescheduling, cancellations, video consultations, uploading documents, making payments, and feedback collection. Patients can attend teleconsultation sessions without having to download a separate app. 

The payments module of BestDoc Practice is useful for collecting both outpatient and inpatient payments. Patients can make payments via a handheld device-based, BestDoc payments app which can be used by front office staff. Healthcare providers can also send unique payment links to patients. With these links, patients can log in using their registered mobile number or unique hospital identification number (UHID) to view and pay pending payments.

The inpatient request management module of BestDoc Practice allows patients and staff to raise requests through multiple modes like QR code scans, a web link, or through in-house call centers. Patients and staff can raise multiple types of requests and track requests to closure. Administrators get intuitive dashboards to view the performance of their staff and take corrective action if needed.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: BestDoc

## Commercial Context

- **Starting Price**: USD 0.50
- **Pricing model**: Usage Based
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, Hindi, Indonesian, Malay
- **Available Countries**: Bahrain, Bangladesh, Brunei, Egypt, Ethiopia, Ghana, India, Indonesia, Iran, Iraq, Jordan, Kenya, Kuwait, Lebanon, Malaysia, Maldives, Myanmar (Burma), Nepal, Nigeria, Oman and 12 more

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Approval Process Control
- Automated Scheduling
- Broadcast Messaging
- Calendar Management
- Cancellation Management
- Charting
- Check-in/Check-out
- Client Portal
- Commenting/Notes
- Communication Management
- Compliance Management
- Confirmations/Reminders
- Customisable Branding
- Customisable Forms

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Patient Scheduling Software](https://www.softwareadvice.com.au/directory/4470/patient-scheduling/software)

## Related Categories

- [Patient Scheduling Software](https://www.softwareadvice.com.au/directory/4470/patient-scheduling/software)
- [Medical Booking Software](https://www.softwareadvice.com.au/directory/18/patient-scheduling-software/software)
- [Patient Management Software](https://www.softwareadvice.com.au/directory/3489/patient-intake/software)
- [Patient Engagement Software](https://www.softwareadvice.com.au/directory/3429/patient-engagement/software)

## Alternatives

1. [LeadSquared](https://www.softwareadvice.com.au/software/33191/leadsquared) — 4.3/5 (167 reviews)
2. [Mend](https://www.softwareadvice.com.au/software/45193/mend) — 4.6/5 (920 reviews)
3. [Klara](https://www.softwareadvice.com.au/software/104069/klara) — 4.6/5 (211 reviews)
4. [Tebra](https://www.softwareadvice.com.au/software/1329/kareo-billing) — 3.9/5 (1360 reviews)
5. [vcita](https://www.softwareadvice.com.au/software/31237/vcita) — 4.5/5 (291 reviews)

## Reviews

### "A set of products that made to help patients and hospital staffs life easy." — 5.0/5

> **Rahul** | *23 June 2022* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: We really enjoying using BestDoc services since more than 2 years now, they got amazing techy team inhouse which is helping them to build and improvise the world class hospital management systems.

Few things to note,

1. Brilliant technology and very good set of team.
2. Cost effective in all the manner.
3. Easily customizable.
4. Very good trained support staffs
5. Patient \& Hospital staff friendly user interface
> 
> **Cons**: Cons are really nothing to say, But more educational contents such as training videos and etc. one the social media (YouTube, or a community portal) will help new users and for the refreshers of existing users.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/351304/bestdoc-practice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/medical/bestdoc-practice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/351304/bestdoc-practice> |
| en-GB | <https://www.softwareadvice.co.uk/software/351304/bestdoc-practice> |
| en-IE | <https://www.softwareadvice.ie/software/351304/bestdoc-practice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/351304/bestdoc-practice> |

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