About Mangomint
Mangomint pricing
Mangomint does not have a free version but does offer a free trial. Mangomint paid version starts at USD 165.00/month.
Alternatives to Mangomint
Mangomint Reviews
Feature rating
- Industry: Alternative Medicine
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
I am a raving fan of this software
Mangomint has helped me get a clearer picture of my individual staff members' performance as well as the business overall. The payroll reporting has saved me literal hours of my life. I love all of the reports they have to help me get a better handle on my business. I love that they integrate with so many other business solutions as well, so if they don't directly solve my problem they make it really easy to find another app to connect to.
Pros
I researched dozens of spa scheduling software products and found them all lacking in different ways.
The level to which I have control over my system is amazing. Their system integrates with any tool I need to use in my business seamlessly. The reporting is unparalleled and gives me great insight into my business. I'm saving a ton in credit card processing fees through the mangomint pay integration (flat 2%). They have a real point of sale system for retail that is capable of inventory management. Really fine tuned controls for staff services and availability. It's just wonderful. Better than any other software I've tried. The customer service is OUTSTANDING as well, there is a live person behind their chat feature pretty much 24/7. Any question I have ever had was handled promptly and in a friendly manner. I've spoken personally with the [SENSITIVE CONTENT HIDDEN] a number of times. This is a company who really truly cares about their customers. I feel that they are invested in my growth as a spa owner and go the extra mile to help me reach my goals. It is a start-up company and they are constantly adding new features. The UI for both the spa end and the customer facing online booking are gorgeous and minimalistic - very clear to read and well thought-out.
Cons
I honestly have zero complaints whatsoever.
Alternatives Considered
Booker, Vagaro, Meevo, Acuity Scheduling, Mindbody, ZENOTI, MassageBook, ClinicSense, Schedulista and NoterroReasons for Choosing Mangomint
Massagebook was a nightmare and lacked in so many areas it's hard to quantify.Reasons for Switching to Mangomint
I found that each of them lacked in some critical area that I was looking for. Mangomint met all of my requirements and then some.Response from Mangomint
Thank you Carly for such a great review. We will continue to make the product even better for you and please let us know if you need anything!
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Mangomint is a business gem!
The setup and migration process was very easy. The intuitive software bhas been a dream. The end user experience has been top notch. Clients really love it!
Pros
Ease of use and it's intuitive, the appearance is very esthetically pleasing.
Cons
There are some features that are missing: a search function to allow for forward appointment finding with ease. The cancellation list does not allow a specific date range to be chosen without clicking every day.
Alternatives Considered
BoulevardReasons for Choosing Mangomint
Very overpriced, and it's platform was outdated , they didn't make improvements on the interface.Switched From
BookerReasons for Switching to Mangomint
Great features, Mangomint checked all of our boxes off for the platform we wanted. They launched there internal campaigns within 2 months of signing on and that was the last integration we needed.- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Buyer beware
Terribel. As soon as you are done onboarding there is no customer service. They will tell you that they aren’t available dor phone callsz once i tried to cancrl i learned my entire account will be deleted and ill never have access to any of those files. I have used many scheduling systems and this is not the case. Mangomint also nickel and dimes you for add ons and becomes very expensive quickly
Pros
It is simple. Clients did not complain about online booking
Cons
There was no way to have a deposit go to a clients account if they has already prepurchased a package. Almost making prepurchasing more inconvenient to clients
Response from Mangomint
Hi Jess, all your concerns have be passed on to the team and will continue to be addressed. We've provided access to your account and files so you can have a smooth transition. We hope we can make this an easy process for you.
Regarding your customer service experience, our support team is primarily available through in-app chat and scheduled calls, but we also offer immediate phone support for urgent cases. We pride ourselves on our customer support so we're sorry we didn't meet your expectations.
- Industry: Cosmetics
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Love Mangomint
Great. Mangomint has been the best customized salon management system we have ever had.
Pros
Mangomint is the best salon software because they are always ready to hear our needs and implement solutions
Cons
Credit card checkout could be more streamlined.
Reasons for Choosing Mangomint
MINDBODY was too bloated and complicated. Did not serve our needsSwitched From
MindbodyReasons for Switching to Mangomint
It was most responsive to our needs at the time.Response from Mangomint
We're so glad you're loving Mangomint 😊 Thank you for the review!
- Industry: Alternative Medicine
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Mangomint is AMAZING!
I have absolutely LOVED the experience working with the Mangomint team.
Pros
I loved how easy it was to work with them and how AMAZING they listen. This group listens to your needs. There were times that I knew that they had answers, but they listened very thoroughly before answering.
Cons
Not much- I feel like they still have some general things to fix and make better, but it's more nitty-gritty things
Alternatives Considered
HelmBotReasons for Choosing Mangomint
We have amenities that didn't work well with Massagebook- the process was too labor intensive for our reception team.Switched From
MassageBookReasons for Switching to Mangomint
Helm is specific to the float pods, but we needed to incorporate not only float pods, but massage, etc. Massagebook- was only massage. Helm was really only float pods. Mangomint had everything!Response from Mangomint
Yay! Thanks for sharing your experience.