---
description: Review of Kiliba Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kiliba | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Marketing Analytics Software](/directory/1702/analytics-tools/software) > [Kiliba](/software/354054/kiliba)

# Kiliba

Canonical: https://www.softwareadvice.com.au/software/354054/kiliba

> Kiliba is an email marketing automation solution for e-retailers that allows them to automate and personalize email campaigns. The software caters to online stores looking to improve email marketing effectiveness.  

Kiliba offers several predefined workflows that trigger emails based on customer behavior and key dates. Workflows automate welcome campaigns, winback sequences, cross-sell promotions, and more. The software segments customers natively using recency, frequency, and average order value data. This allows for personalized product recommendations in emails.  

Kiliba includes multi-language email templates to support international expansion. It integrates with major eCommerce platforms like Prestashop, Adobe Commerce, and Shopify. The software aims to increase email open and click-through rates. It enables e-retailers to track campaign performance in Google Analytics. Key metrics are visible on Kiliba's dashboard.  

With Kiliba's artificial intelligence, product recommendations, and email copy are automated. The software chooses products to feature and writes emails on the merchant's behalf.

Smartletter feature: Your email strategy, powered by AI\!
How? Through smartletter select the product you want to highlight, the AI takes care of:

Generating an email template that reflects the DNA of your website
Writing text inspired by your tone
Creating images from your graphic charter
> 
> Verdict: Rated **4.5/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 4 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kiliba Service

## Commercial Context

- **Starting Price**: EUR 49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German, Spanish
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Argentina, Aruba, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cayman Islands and 83 more

## Features

- Activity Dashboard
- CRM
- Campaign Management
- Conversion Tracking
- Customer Segmentation
- Dashboard
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Marketing Automation
- Multi-Channel Marketing
- ROI Tracking
- Segmentation

## Integrations (2 total)

- PrestaShop
- Shopify

## Support Options

- Email/Help Desk
- FAQs/Forum
- Chat

## Category

- [Marketing Analytics Software](https://www.softwareadvice.com.au/directory/1702/analytics-tools/software)

## Related Categories

- [Marketing Analytics Software](https://www.softwareadvice.com.au/directory/1702/analytics-tools/software)
- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Account Based Marketing Software](https://www.softwareadvice.com.au/directory/4394/account-based-marketing/software)
- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)

## Alternatives

1. [Systeme.io](https://www.softwareadvice.com.au/software/334889/systemeio) — 4.8/5 (2126 reviews)
2. [ActiveCampaign](https://www.softwareadvice.com.au/software/5398/activecampaign) — 4.6/5 (2561 reviews)
3. [Brevo](https://www.softwareadvice.com.au/software/18887/brevo) — 4.6/5 (3408 reviews)
4. [MailerLite](https://www.softwareadvice.com.au/software/100595/mailerlite) — 4.7/5 (2256 reviews)
5. [ContactPigeon](https://www.softwareadvice.com.au/software/449834/ContactPigeon) — 5.0/5 (283 reviews)

## Reviews

### "Easy automation" — 5.0/5

> **Fabien** | *11 October 2023* | Cosmetics | Recommendation rating: 8.0/10
> 
> **Pros**: Really simple to use, the scenarios are activated in a few clicks, the AI ​​is well integrated. Support is very responsive
> 
> **Cons**: Kiliba lacks customization, the templates are basic and lack options (a drag \& drop system is needed)

-----

### "Un booster de croissance" — 4.0/5

> **Julien** | *26 May 2025* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: La simplicité de mise en place de scénario de relance client. la profondeur des scénarios proposés allant des plus simples au plus compliqués. Les newsletter intégrées depuis peu sont un vrai plus avec l'assistance par IA.
> 
> **Cons**: L'IA prend parfois trop d'importance et ne nous laisse pas toujours le choix là où nous aimerions l'avoir.
> 
> Depuis bientôt 3 ans avec Kiliba, nous avons vu un reel différence sur notre e-commerce, les relances de paniers abandonnés comme l'annimation de nos clients dormant à réellement été booster. C'est un vrai plus.

-----

### "Apporteur de Chiffre d'affaires très efficace \!\!\!" — 4.0/5

> **Julien** | *14 March 2023* | Graphic Design | Recommendation rating: 8.0/10
> 
> **Pros**: Simple et agréable à utiliser, l'interface est très intuitive et les résultats se font sentir très rapidement notre investissement à été rentabilisé dès le premier mois.
> 
> **Cons**: Rien de particulier le seul souci sont des lags sur l'interface où l'affichage du tableau de bord ne se fait pas toujours bien...
> 
> Grâce à Kiliba beaucoup de paniers abandonnés retrouve le chemin de la commande nous générons un julo chiffre en plus grâce à lui.

-----

### "Kiliba rend accessible le marketing automation \!" — 5.0/5

> **Julie** | *6 May 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: L'intégration de Kiliba est très simple et s'est faite assez rapidement. Les scénarios proposés sont tous très pertinents et répondent parfaitement à  nos attentes. L'implémentation de ces scénarios est facile et intuitive.
> 
> **Cons**: La solution est jeune, il y a un énorme potentiel pour une multitude de nouvelles fonctionnalités et c'est ce qui rend l'outil vraiment bien. J

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/354054/kiliba)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/kiliba-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/354054/kiliba> |
| en-GB | <https://www.softwareadvice.co.uk/software/354054/kiliba> |
| en-IE | <https://www.softwareadvice.ie/software/354054/kiliba> |
| en-NZ | <https://www.softwareadvice.co.nz/software/354054/kiliba> |
| fr | <https://www.softwareadvice.fr/software/354054/kiliba> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Kiliba","description":"Kiliba is an email marketing automation solution for e-retailers that allows them to automate and personalize email campaigns. The software caters to online stores looking to improve email marketing effectiveness.  \n\nKiliba offers several predefined workflows that trigger emails based on customer behavior and key dates. Workflows automate welcome campaigns, winback sequences, cross-sell promotions, and more. The software segments customers natively using recency, frequency, and average order value data. This allows for personalized product recommendations in emails.  \n\nKiliba includes multi-language email templates to support international expansion. It integrates with major eCommerce platforms like Prestashop, Adobe Commerce, and Shopify. The software aims to increase email open and click-through rates. It enables e-retailers to track campaign performance in Google Analytics. Key metrics are visible on Kiliba's dashboard.  \n\nWith Kiliba's artificial intelligence, product recommendations, and email copy are automated. The software chooses products to feature and writes emails on the merchant's behalf.\n\nSmartletter feature: Your email strategy, powered by AI!\nHow? Through smartletter select the product you want to highlight, the AI takes care of:\n\nGenerating an email template that reflects the DNA of your website\nWriting text inspired by your tone\nCreating images from your graphic charter","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/ee0f7de3-19fe-49ed-af51-142a916e2eb6.png","url":"https://www.softwareadvice.com.au/software/354054/kiliba","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/354054/kiliba#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":4},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Analytics Software","position":2,"item":"/directory/1702/analytics-tools/software","@type":"ListItem"},{"name":"Kiliba","position":3,"item":"/software/354054/kiliba","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/354054/kiliba#breadcrumblist"}]}
</script>