--- description: Review of Talkable Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Talkable | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/4383/customer-loyalty/software) > [Talkable](/software/355099/talkable) # Talkable Canonical: https://www.softwareadvice.com.au/software/355099/talkable Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/355099/talkable?page=2) > Talkable is the industry-leading referral marketing solution that assists Enterprise eCommerce businesses with sustainable growth, user acquisition, and retention. Key features include a customer portal, quick and easy multi-campaign management, customizable reporting, ongoing optimization through A/B testing, and fraud protection. The application enables users to create campaigns using built-in templates and add elements such as post-purchase overlay, call-to-action widgets, and floating coupon codes. Brands can provide incentives to advocates who refer new customers and track subscriber rewards, lifetime values, and customer acquisition costs. Additionally, team members can make changes to content, design, HTML, and CSS, streamlining bulk edits across multiple campaigns. Talkable's Customer Success managers work as an extension of your team, helping you to strategize, create and optimize referral and loyalty programs. Talkable facilitates integration with third-party applications such as Shopify, Salesforce, Magento, Klaviyo, MailChimp, Segment, and more. Pricing is available on request and support is extended via phone, email, and other online measures. > > Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 35 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Talkable - **Location**: San Francisco, US - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Contact Talkable directly for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - Campaign Analytics - Campaign Management - Campaign Planning - Conversion Tracking - Customer Segmentation - Customisable Branding - Customizable Reports - Customizable Templates - Data Import/Export - Discount Management - Email Marketing - For Customer Referrals - Fraud Detection - Incentive Management - Lead Capture - Lead Engagement ## Integrations (2 total) - Adobe Commerce - Shopify ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - Chat ## Category - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) ## Related Categories - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) - [Referral Software](https://www.softwareadvice.com.au/directory/4568/referral-management/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3445 reviews) 2. [RepeatMD](https://www.softwareadvice.com.au/software/427882/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.softwareadvice.com.au/software/324113/kangaroo) — 4.9/5 (249 reviews) 4. [Referrizer](https://www.softwareadvice.com.au/software/153952/referrizer) — 4.8/5 (196 reviews) 5. [Smile.io](https://www.softwareadvice.com.au/software/329197/smile-io) — 4.9/5 (67 reviews) ## Reviews ### "Great software for referral marketing, good customer service" — 5.0/5 > **Daniil** | *29 January 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Reliable platform for launching referral program the way you need, with fraud detection. Emails, pop-ups are customizable, reports are easy to read. Referral became a new scalable customer acquisition source for us. > > **Cons**: Not all campaign types work for us, wish we hadn't spent so much time testing them out. > > User acquisition source, new sales ----- ### "Feels like we have extra teammates" — 5.0/5 > **Tim** | *7 December 2023* | Food & Beverages | Recommendation rating: 10.0/10 > > **Pros**: What I like most about Talkable are our dynamic duo of reps that are constantly pushing us to test, refine, explore, and roll out a seemingly ever-evolving set of initiatives that help garner new subscribers and opt ins through referrals. This is not a set it and forget it company for us, they are our partners in maximizing engagement and acquisition. > > **Cons**: I will not say that I love the interface design. It does everything very well but there is a little bit of a daunting look and feel about the interface that took some getting used to. It's very high functioning and doesn't bug out or anything but it is just not the most intuitive or beautiful interface design. > > We have had a great experience with Talkable and consider them an invaluable partner in increasing our engagement and acquisition. Our dynamic duo of reps \[sensitive content hidden\] has remained the same throughout my tenure and they are extremely capable, friendly, and seem to have a true desire to maximize our success with their offerings. I'm impressed by what they bring to our biweekly meetings, their presentations, and their flawless follow-up. ----- ### "Great product for referral marketing" — 4.0/5 > **Dimitar** | *1 July 2019* | Apparel & Fashion | Recommendation rating: 6.0/10 > > **Pros**: Great security and fraud prevention options. > > **Cons**: Setting up campaign creatives can be a bit tricky. ----- ### "Excellent Vendor" — 5.0/5 > **Jamie** | *8 January 2024* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Talkable is honestly one of the best vendors I have ever worked with. They are efficient, innovative and supportive, always able to turn around a request quickly and accurately and available to support on anything new or different. > > **Cons**: I cannot think of anything to say - Talkable has been consistently great to work with. ----- ### "Talkable Review" — 5.0/5 > **Charlotte** | *4 January 2024* | Health, Wellness & Fitness | Recommendation rating: 8.0/10 > > **Pros**: They are a very easy team to work with and whenever we have questions or don't understand things they are always quick to respond with the information that we need. > > **Cons**: The dashboard can be confusing and it can be hard to pull certain reports. > > We enjoy using Talkable overall, and will continue to use them. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/355099/talkable?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/355099/talkable) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data