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description: Review of IsDown Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: IsDown | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/4563/it-management/software) > [IsDown](/software/356230/isdown)

# IsDown

Canonical: https://www.softwareadvice.com.au/software/356230/isdown

> When one of your critical tools goes down, every minute counts. Your team scrambles, your customers notice, and you lose time you cannot get back — often just to confirm the problem was not even on your side.
IsDown gives your team a single place to watch the health of all your third-party services. We monitor 6,000+ vendor status pages — including AWS, Stripe, Salesforce, GitHub, Google Workspace, Microsoft 365, and thousands more — and send your team an alert the moment something is wrong.
No more guessing whether an outage is on your side or theirs. IsDown tells you which vendor is having an incident, which components are affected, and when service is restored — so your team can focus on fixing what is actually broken.
Alerts go directly to the tools your teams already use: Slack, Microsoft Teams, PagerDuty, OpsGenie, Datadog, Zendesk, and more. Filter notifications by service or severity so people only hear about outages that affect them — no alert fatigue.
Beyond alerts, IsDown lets you build internal dashboards so every team can see vendor health at a glance, and public or private status pages to keep your customers informed during incidents.
Need to monitor your own services too? IsDown includes uptime monitoring with checks every 1 to 3 minutes from multiple locations, plus SSL and keyword monitoring.
Trusted by engineering, DevOps, IT operations, and customer support teams worldwide. Plans start at $27/month. 14-day free trial included, no credit card required.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: IsDown

## Commercial Context

- **Starting Price**: USD 49.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: IsDown offers four main plans — Starter ($27/mo), Pro ($49/mo), Premium ($99/mo), and Business ($179/mo) — scaling by number of monitors, boards, status pages, admin users, and integrations. All plans include a 14-day free trial with no credit card required, and a full refund is available within 10 days of subscribing.
Annual billing saves approximately 20%. Discounts are available for non-profits and educational institutions. Enterprise pricing starts at $600/mo with custom contracts and dedicated support. A separate MSP plan ($200/mo) is available for managed service providers monitoring multiple clients from a unified dashboard.
Payments are accepted via credit card, Apple Pay, and Google Pay through Stripe. Annual plans support payment by Purchase Order and invoice.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Alerts/Notifications
- Dashboard
- Event Logs
- IT Reporting
- Incident Management
- Issue Auditing
- Maintenance Scheduling
- Real-Time Monitoring
- Real-Time Notifications
- Self Service Portal
- Server Monitoring
- Third-Party Integrations

## Integrations (20 total)

- Better Stack
- Crisp
- Datadog
- Discord
- FireHydrant
- Freshservice
- Google Chat
- Grafana
- Microsoft Teams
- OpsGenie
- PagerDuty
- Rootly
- ServiceNow
- Slack
- Squadcast

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software)

## Alternatives

1. [ManageEngine Endpoint Central](https://www.softwareadvice.com.au/software/117339/manageengine-endpoint-central) — 4.6/5 (1485 reviews)
2. [Iru](https://www.softwareadvice.com.au/software/71745/Iru) — 4.9/5 (477 reviews)
3. [PDQ Deploy & Inventory](https://www.softwareadvice.com.au/software/419203/pdq-deploy-and-inventory) — 4.8/5 (341 reviews)
4. [AWS Management Console](https://www.softwareadvice.com.au/software/390658/aws-management-console) — 4.6/5 (98 reviews)
5. [Action1](https://www.softwareadvice.com.au/software/261079/action1) — 4.9/5 (237 reviews)

## Reviews

### "DevOps and SRE must have tool for monitoring dependencies." — 5.0/5

> **Ishan** | *19 September 2024* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: - consolidated status updates for all our dependencies
- built-in website uptime monitoring
> 
> **Cons**: - the onboarding experience could be improved, it was a bit overwhelming for me.
> 
> It's been great to use IsDown so far. Previously we had multiple different channels to observe statuses of the services we depended on. At times we missed setting up a few. But with IsDown everything is already configured, I just had to select which services I need to monitor.

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### "Fantastic monitoring tool" — 5.0/5

> **Dong** | *24 October 2024* | Capital Markets | Recommendation rating: 10.0/10
> 
> **Pros**: Ease of use
Exceptional support experience
Integration capability
> 
> **Cons**: nothing much. it does all the things we needed for this tool
> 
> Get outage alerts for all your third-party services and ability to use the integration widely available on different platforms to get the best in class experience. Questions/issues addressed in a very helpful and timely manner

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/356230/isdown)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/it-management/isdown-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/356230/isdown> |
| en-GB | <https://www.softwareadvice.co.uk/software/356230/isdown> |
| en-IE | <https://www.softwareadvice.ie/software/356230/isdown> |
| en-NZ | <https://www.softwareadvice.co.nz/software/356230/isdown> |

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