--- description: Review of Oracle Sales Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Oracle Sales | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Auto Dealership CRM Software](/directory/3171/dealership/software) > [Oracle Sales](/software/35635/oracle-cx-sales) # Oracle Sales Canonical: https://www.softwareadvice.com.au/software/35635/oracle-cx-sales Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/35635/oracle-cx-sales?page=2) > Oracle Sales Cloud is a sales management application under Oracle’s umbrella of hosted customer experience (CX) products. An emphasis on modern interface design, simplified cloud-based implementation and a highly functional native mobile app help differentiate it from Oracle’s popular legacy CRM and sales solutions. In addition to core sales force automation functionality, such as interaction tracking and follow-up automation, Sales Cloud features configurability, sales rep prospecting, channel management and territory management. Oracle Sales Cloud also offers CPQ Cloud, a full solution to manage the entire quote-to-cash process, from configuring price quotes (CPQ) to proposal delivery to order fulfillment. In addition, Oracle Social Network Cloud facilitates collaboration among sales reps, and Oracle Social Engagement and Monitoring allows reps to monitor prospects and competitors across multiple social and online channels in order to capitalize on timely interaction opportunities. Oracle Sales Cloud Mobile, meanwhile, enables reps to access up-to-date customer information while in the field. > > Verdict: Rated **4.3/5** by 65 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 65 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Oracle - **Location**: Chicago, US - **Founded**: 1977 ## Commercial Context - **Pricing model**: (Free Trial) - **Pricing Details**: Contact Oracle for further pricing details. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - CRM - Channel Management - Contact Management - Dashboard - Incentive Management - Interaction Tracking - Internal Chat Integration - Lead Capture - Lead Management - Mobile Access - Mobile App - Monitoring - Pipeline Management - Quotes/Estimates - Reporting/Analytics - Sales Planning - Source Tracking - Territory Management ## Integrations (2 total) - Gmail - Microsoft Outlook ## Support Options - 24/7 (Live rep) - Chat ## Category - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) ## Related Categories - [Auto Dealership CRM Software](https://www.softwareadvice.com.au/directory/3171/dealership/software) - [Higher Education CRM Software](https://www.softwareadvice.com.au/directory/3231/higher-education/software) - [Mortgage CRM Software](https://www.softwareadvice.com.au/directory/345/mortgage-crm/software) - [CRM Apps](https://www.softwareadvice.com.au/directory/1491/mobile-crm/software) - [Sales Force Automation Software](https://www.softwareadvice.com.au/directory/254/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4470 reviews) 2. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (607 reviews) 3. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18790 reviews) 4. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6982 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (738 reviews) ## Reviews ### "Huge professional CRM" — 4.0/5 > **Lucas** | *31 August 2019* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: It's got all the options I need and then some. It's also not that hard to get into. > > **Cons**: At this point I'm still very happy about it. ----- ### "Solid all-round sales CRM" — 4.0/5 > **Joshua** | *26 December 2024* | Management Consulting | Recommendation rating: 7.0/10 > > **Pros**: if it's the first time you're using a sales crm, it's a good choice. Although not the best in terms of user experience, it is simple enough to get used to in a relatively quick time frame. > > **Cons**: as said above, user friendliness is not the best. Oracle could definitely invest more in developing a better user experience. > > mostly a positive experience. It's a good crm that does the job. ----- ### "I used to sell this product and use it for my client database" — 1.0/5 > **Verified Reviewer** | *24 April 2018* | Financial Services | Recommendation rating: 3.0/10 > > **Pros**: The tracking interactions was okay and the dashboards for looking at your interactions with your customers were great as well. > > **Cons**: Everything was so slow and I needed it to be more of an automated process rather than typing out every little thing that I did. I didn't have time to log every single interaction with my client. > > It was my customer database/customer relation management system ----- ### "President / Principal / Solution Architect" — 4.0/5 > **Eric** | *16 October 2016* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: Mature, structured, easily configurable, customization (with more effort), integration (web services), imports and exports, reporting (Answers based on OBIEE), cloud based. Very stable with regular maintenance and staging refreshes performed relatively seamlessly by Oracle. Continuous improvements from regular releases of new versions which provide additional enhancements and features. > > **Cons**: Expertise is required to properly configure the application to meet requirements. Some desired functionality is not as intuitive as one would expect so experienced implementation resource are necessary to assist in the implementation. > > I have lead and participated in the implementation of several large and small Oracle CRM On Demand implementations in various industries since 2009. My customers' experience and results have been incredible improvement in the performance of their CRM business processes due to the implementation of Oracle CRM On Demand. CRM On Demand is able to be implemented quickly "out of the box" and also can be configured to meet even the most complex of customer's unique needs. What does not come easily as standard configuration can be accomplished through customization of existing and new objects and/or web services (SOAP and REST). Workflow, integration and analytics are available to accomplish most requirements provided the requirements are well defined. ----- ### "It's user friendly speed is excellent. also i have good experience as compared to other software." — 5.0/5 > **Rahul** | *1 December 2016* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Oracle Siebel is an impressive enterprise-level customer relationship management application. The product's roots were deep in Sales Force Automation (SFA), however, over several years Siebel Systems acquired or built-out a broad CRM suite as well as dozens of purpose-built vertical market CRM solutions. > > **Cons**: speed and user friendly > > I have been using this software for several days and it is giving a very excellent feel to me . I will suggest everyone use this software and save your time. Oracle Siebel is an impressive enterprise-level customer relationship management application. The product's roots were deep in Sales Force Automation (SFA), however, over several years Siebel Systems acquired or built-out a broad CRM suite as well as dozens of purpose-built vertical market CRM solutions. Oracle Siebel, like almost all other client-server CRM software, has a reputation for high risk, and very expensive, deployments leaving this enterprise software solution largely for enterprise-level customers. In fact, failed implementations and frustrated users are the primary impetus for the rise and sky-rocketing growth of cloud or software as a service (SaaS) CRM systems. Not to be left out of a major market movement, Oracle also offers its Oracle CRM on Demand for SaaS CRM prospects.Siebel Systems was the undisputed dominant CRM software vendor, peaking at 45% market share in 2002. Since being acquired by Oracle in 2005, the product has continued its assertive push however with stiff competition from arch rival SAP, and multiple ways to measure market share, both Oracle and SAP claim top CRM software industry position. Most analysts give Oracle a slight edge, however, it largely comes down to what variables are used and benchmarks are counted.Oracle's CRM products include Oracle Siebel CRM, Oracle CRM on Demand, Oracle E-Business Suite (EBS), Oracle PeopleSoft Enterprise and Oracle Contact Center Anywhere (CCA). The company retains over 5,000 global CRM customers, nearly 5 million users and approximately 130 million self-service users. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.com.au/software/35635/oracle-cx-sales?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/35635/oracle-cx-sales) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data