--- description: Review of Ideagen Procedure Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Ideagen Procedure Management | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Onboarding Software](/directory/1396/employee-onboarding/software) > [Ideagen Procedure Management](/software/357173/Ideagen-OpCentral) # Ideagen Procedure Management Canonical: https://www.softwareadvice.com.au/software/357173/Ideagen-OpCentral Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/357173/Ideagen-OpCentral?page=2) > Ideagen Procedure Management (formerly Ideagen Op Central) is an AI-powered compliance and operations management platform that combines SOPs, training, audits, and HR tools to replace fragmented systems across multi-site businesses and franchise networks. AI-Powered Management: The platform leverages artificial intelligence to automate compliance and operations management processes, combining standard operating procedures, training management, audit capabilities, and HR tools into integrated workflows that improve operational efficiency while reducing manual administrative overhead. Multi-Site Operations: Specifically designed for multi-site businesses and franchise networks, the platform provides centralized operational management while enabling local execution of procedures and compliance activities across diverse locations and organizational structures. System Integration: The platform replaces fragmented systems and manual processes with unified digital workflows that integrate procedure management, training delivery, audit processes, and HR functions into comprehensive operational management capabilities. Comprehensive Functionality: Built-in capabilities combine standard operating procedures, training management, audit processes, and HR tools into unified workflows that support complete operational management while maintaining consistency across different locations and business units. Franchise Network Support: The system provides specialized capabilities for franchise networks requiring consistent operational standards while enabling local adaptation and management of procedures, training, and compliance activities across diverse franchise locations and ownership structures. Process Replacement: The platform systematically replaces fragmented manual processes with digital automation that improves operational consistency, reduces compliance risks, and enhances visibility into operational performance across all organizational locations and business units. > > Verdict: Rated **4.7/5** by 15 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 15 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.9/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Ideagen - **Founded**: 1993 ## Commercial Context - **Pricing Details**: Please contact Op Central for pricing details. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Applicant Tracking - Archiving & Retention - Assessment Management - Asynchronous Learning - Audit Management - Audit Trail - Automatic Backup - Backup and Recovery - Blended Learning - Built-in Course Authoring - Calendar Management - Compliance Management - Compliance Tracking - Content Management ## Integrations (4 total) - Deputy - Go1 - MYOB Business - Xero ## Support Options - Email/Help Desk - Knowledge Base - Phone Support ## Category - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) ## Related Categories - [Onboarding Software](https://www.softwareadvice.com.au/directory/1396/employee-onboarding/software) - [Compliance Software](https://www.softwareadvice.com.au/directory/4363/compliance/software) - [Document Control Software](https://www.softwareadvice.com.au/directory/4233/document-control/software) - [Learning Management Systems](https://www.softwareadvice.com.au/directory/4584/lms/software) - [Document Management Software](https://www.softwareadvice.com.au/directory/722/document-management/software) ## Alternatives 1. 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Great for segmenting our Franchise locations and user permissions. > > **Cons**: No public API/limited intergrations with external software and limited documentation on the Op Central website. > > Great for what we use it for, Onboarding, Policies, Contracts and Ops Manuals. The only problem is it feels very isolated from our other systems. ----- ### "A Valuable Tool for all member organisations" — 5.0/5 > **Cameron** | *23 October 2024* | Retail | Recommendation rating: 9.0/10 > > **Pros**: What I appreciate most about Op Central is its user-friendly interface, which makes it easy to navigate and access essential features. the program is modular so we can continue to add features to the platform. Their exceptional customer service through the helpdesk further enhances the experience, ensuring we always receive prompt support whenever needed. I have now installed Op Central into 2 businesses, and it is a fantastic choice for organisations looking to optimise their operations. > > **Cons**: There are a few areas that could benefit from improvement. The lack of drag-and-drop facilities when uploading files makes the process less intuitive. There have also been concerns regarding the removal of some useful modules that previously added significant value. The platform's inflexibility around certain suggestions related to communication has limited its effectiveness in meeting our specific needs however, these issues are minor compared to the overall value that Op Central provides. > > My overall experience with OpCentral has been highly positive. The platform provides a user-friendly interface that enhances usability, making it easy for all team members to engage with its features. The project management and communication tools have significantly improved our interaction with our members , fostering better communication and teamwork across departments. ----- ### "OpCentral ideas to improve" — 4.0/5 > **Tennille** | *3 August 2022* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: We love the ability to share training videos and resources through OpCentral. > > **Cons**: I would prefer that I could upload multiple files at once and link multiple files at once - or at least have it return to the same section of the files when I have to upload another item. This can be very frustrating. Also for user profiles, I would like to be able to add a custom field to a user type instead of all users as we have employee files and also franchisees and so using these differently would be helpful. I would also like to be able to automate a result generated by a search filter: for example - automating a weekly report on the vaccination status/police check status of employees or automating a report on their licence expiries? > > Overall this is a good product. ----- ### "Fantastic customer service everytime" — 5.0/5 > **Meghann** | *6 November 2024* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: Op Central have always been willing and available to offer support, reccomendations and guidance to best utilise their platform. Suggestions are heard and they are always making continious improvement and new features. Op Central is intuative and is a key part of our daily operations. > > **Cons**: Some modules are legacy modules however they do not takeaway from the overall functionality. ----- ### "Essential Business Toll" — 5.0/5 > **Bryn** | *21 January 2025* | Utilities | Recommendation rating: 10.0/10 > > **Pros**: Op Central is an essential business tool for us. Everything from employee onboarding and training, procedure manuals and shared resources across multiple entities. > > **Cons**: Nothing significant comes to mind. I have a suggestion to imporve the product addressing the table of content in the procedures manual, where it resets to the top of the page. Other than this, its a great product. > > We use it every day, along with out fellow team members and employees across Australia. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/357173/Ideagen-OpCentral?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/357173/Ideagen-OpCentral) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data