---
description: Review of Rootly Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Rootly | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Rootly](/software/357592/rootly)

# Rootly

Canonical: https://www.softwareadvice.com.au/software/357592/rootly

> Designed for small to large businesses in aviation, eCommerce, real estate and other industries, Rootly is a cloud-based platform that helps streamline incident management through Slack.&#10;&#10;Companies like Canva, Grammarly, Squarespace, and 100's of others trust Rootly daily to create a consistent, and delightful incident management process.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Rootly

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Pricing Details**: Contact Rootly for pricing details at sales@rootly.com
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Audit Management
- Audit Trail
- Communications Management
- Compliance Management
- Corrective and Preventive Actions (CAPA)
- Customizable Reports
- Customizable Templates
- Data Visualization
- Disaster Recovery
- Document Management
- Email Alerts
- Event Logs
- Forms Management
- IT Incident Management
- Incident Reporting
- Investigation Management
- Issue Management

## Integrations (28 total)

- Airtable
- Confluence
- Datadog
- Dropbox Paper
- Freshservice
- GitHub
- GitLab
- Google Calendar
- Google Docs
- Google Meet
- Grafana
- Heroku
- Jira
- Looker
- Mattermost

... and 13 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software)

## Alternatives

1. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (685 reviews)
2. [ilert](https://www.softwareadvice.com.au/software/214489/ilert) — 4.7/5 (64 reviews)
3. [JIRA Service Management](https://www.softwareadvice.com.au/software/116349/jira-service-management) — 4.5/5 (763 reviews)
4. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (357 reviews)
5. [Site24x7](https://www.softwareadvice.com.au/software/360425/site24x7) — 4.7/5 (344 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/357592/rootly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/incident-management/rootly-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/357592/rootly> |
| en-GB | <https://www.softwareadvice.co.uk/software/357592/rootly> |
| en-IE | <https://www.softwareadvice.ie/software/357592/rootly> |
| en-NZ | <https://www.softwareadvice.co.nz/software/357592/rootly> |

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