---
description: Review of DCDial Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: DCDial | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [DCDial](/software/358716/dcdial-call-center)

# DCDial

Canonical: https://www.softwareadvice.com.au/software/358716/dcdial-call-center

> DCDial offers a cloud-based auto-dialer solution that helps businesses of all sizes manage call and text communications. The platform also provides a comprehensive compliance suite to assist clients with running legally compliant call and text campaigns.


The predictive dialer in DCDial lets organizations automate the management of lists, lead qualification and scripts to handle unanswered calls, fax machines, busy signals, disconnected lines and answering machines. It offers a host of features such as call recording, contact management, voice assistants, progressive and preview dialer, ringless voicemail and more. Additionally, managers can use the workforce management functionality to streamline a variety of operations like inbound/outbound call volumes forecasting, preferences scheduling, and real-time reports generation.


DCDial supports integration with various third-party applications including Zendesk, Salesforce, Oracle Cloud, NetSuite and Microsoft Dynamics. Pricing includes monthly or annual subscriptions and support is extended via phone, email and other online measures.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: DCDial
- **Founded**: 2012

## Commercial Context

- **Starting Price**: USD 79.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: You can also sign up for the On-Demand plan (5¢ per min/text; no fixed fee)
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, Puerto Rico, US Virgin Islands, United States

## Features

- 2-Way Messaging
- API
- Activity Dashboard
- Activity Tracking
- Agent Interface
- Alerts/Notifications
- Answering Machine Detection
- Auto-Dialer
- Automated Attendant
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Autoresponders
- Blended Call Center
- CRM
- Call Center Integration
- Call Center Management
- Call Conferencing
- Call Disposition

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Auto Dialer Software](https://www.softwareadvice.com.au/directory/1564/auto-dialer/software)

## Related Categories

- [Auto Dialer Software](https://www.softwareadvice.com.au/directory/1564/auto-dialer/software)
- [IVR Software](https://www.softwareadvice.com.au/directory/1572/ivr-system/software)
- [Automatic Call Distribution Software](https://www.softwareadvice.com.au/directory/1694/auto-call-distribution/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)
- [Predictive Dialer Software](https://www.softwareadvice.com.au/directory/1758/predictive-dialer/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [JustCall](https://www.softwareadvice.com.au/software/75453/justcall) — 4.1/5 (223 reviews)
3. [Squaretalk](https://www.softwareadvice.com.au/software/30221/innitel-predictive-dialer) — 4.9/5 (101 reviews)
4. [Five9](https://www.softwareadvice.com.au/software/20063/five9) — 4.2/5 (481 reviews)
5. [Kixie PowerCall](https://www.softwareadvice.com.au/software/28441/kixie-powercall) — 4.6/5 (293 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/358716/dcdial-call-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/dcdial-call-center-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/358716/dcdial-call-center> |
| en-GB | <https://www.softwareadvice.co.uk/software/358716/dcdial-call-center> |
| en-IE | <https://www.softwareadvice.ie/software/358716/dcdial-call-center> |
| en-NZ | <https://www.softwareadvice.co.nz/software/358716/dcdial-call-center> |

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