--- description: Review of Statuspage Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Statuspage | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Statuspage](/software/359606/statuspage) # Statuspage Canonical: https://www.softwareadvice.com.au/software/359606/statuspage Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/359606/statuspage?page=2) > Statuspage is a site status communication solution that helps SaaS businesses with communicating site and systems status updates during incidents, outages, or maintenance windows. The main features of Statuspage include incident communication and notification, templates for status updates, and automation options to keep the page up-to-date as the situation unfolds. > > Verdict: Rated **4.4/5** by 16 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 16 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Atlassian - **Location**: San Francisco, US - **Founded**: 2013 ## Commercial Context - **Starting Price**: USD 29.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Public page: Hobby: $29/month Startup: $99/month Business: $399/month Enterprise: $1499/month Free plans are available for open source projects and nonprofit organizations. Private page: Starter: $79/month Growth: $249/month Corporate: $599/month Enterprise: $1499/month - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Japan, Luxembourg, Netherlands, New Zealand, Norway, Sweden, Switzerland, United Kingdom, United States ## Features - API - Alerts/Escalation - Alerts/Notifications - Collaboration Tools - Customisable Branding - Data Import/Export - Email Management - File Sharing - Incident Management - Interaction Tracking - Monitoring - Multi-Channel Communication - Performance Monitoring - Real-Time Chat - Real-Time Monitoring - Real-Time Notifications - Real-Time Updates - Reporting/Analytics - SMS Messaging - Single Sign On ## Integrations (9 total) - Datadog - JIRA Service Management - Librato - PagerDuty - Pingdom - Slack - Splunk On-Call - Twitter/X - xMatters ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) ## Related Categories - [Customer Communications Management Software](https://www.softwareadvice.com.au/directory/4742/customer-communications-mngt/software) - [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software) - [IT, Server and Network Monitoring Tools](https://www.softwareadvice.com.au/directory/4409/server-monitoring/software) ## Alternatives 1. [WhatsApp](https://www.softwareadvice.com.au/software/285733/whatsapp) — 4.7/5 (16296 reviews) 2. [Viber](https://www.softwareadvice.com.au/software/146449/viber) — 4.4/5 (4058 reviews) 3. [Telegram](https://www.softwareadvice.com.au/software/146545/telegram) — 4.7/5 (6406 reviews) 4. [Text Request](https://www.softwareadvice.com.au/software/306855/text-request) — 4.6/5 (1193 reviews) 5. [Sociocs](https://www.softwareadvice.com.au/software/377457/sociocs) — 4.6/5 (118 reviews) ## Reviews ### "Clear updates for users and easy access in Atlassian" — 5.0/5 > **Verified Reviewer** | *27 May 2022* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: We've been able to grant access to Statuspage to multiple managers in our organization. While we don't work around the clock, there is always someone who can post about incidents and update as more information is available. After a short while, the 'templates' made the more common incidents take only seconds to write up. > > **Cons**: The only issues we've had was back when it was Statuspage.io and was being acquired by Atlassian. It wasn't the smoothest transition for us, as we had multiple users with no other need for Atlassian access, but it wasn't enough to deter us from continuing use. > > Anyone running SaSS companies knows how important it is to keep users aware of updates, scheduled downtime, and the rare but inevitable incidents involving degraded performance or an outage. The more users we can get subscribed to our Statuspage the fewer phone calls, chats, and confused (angry) users will need to be handled by our help and support team. ----- ### "The Standard in Status Pages" — 5.0/5 > **Verified Reviewer** | *12 April 2022* | Internet | Recommendation rating: 10.0/10 > > **Pros**: I like the ubiquitousness of the product. With so many other services also using the service, there is a rich assortment integrations available. > > **Cons**: I'm always surprised that there's no monitoring built into the product. > > Statuspage allows us to always have a means of communicating with our clients. ----- ### "Webfork Statuspage Review" — 3.0/5 > **Navaneeth** | *24 June 2022* | Computer Software | Recommendation rating: 6.0/10 > > **Pros**: I like the way it handles alerts and incidents. > > **Cons**: There is no option in the free one to add a custom domain. ----- ### "So far so good" — 4.0/5 > **Anonymous User** | *16 November 2024* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: I enjoy a lower ticket volume with StatusPage > > **Cons**: Off the top of my head, there isnt much I dislike about it I just dont use it as much as I should > > So far so good with StatusPage - need to use it more often ----- ### "A good solution for statuspages" — 5.0/5 > **Christie** | *22 May 2024* | Religious Institutions | Recommendation rating: 9.0/10 > > **Pros**: Atlassian Statuspage offers a free plan which helps businesses get up and running quickly without needing to be billed. Users can sign up for updates to know when our services are under maintenance. > > **Cons**: The intergrations with other services is awesome, but I wish it supported more without needing an external API. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/359606/statuspage?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/359606/statuspage) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data