--- description: Review of Tall Emu CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Tall Emu CRM | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [Tall Emu CRM](/software/360162/tall-emu-crm) # Tall Emu CRM Canonical: https://www.softwareadvice.com.au/software/360162/tall-emu-crm Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/360162/tall-emu-crm?page=2) > Australian built cloud CRM solution that works across the whole business - sell, build, pick, pack and ship. Tall Emu is an all-in-one system that can be customised and integrates to multiple systems used in Australia including accounting software such as Xero and MYOB. Share data across your business from one system including contacts, notes, calendar \& tasks. Nurture and report on marketing, leads and sales activity. Have your website leads, phone calls or sales drop automatically into your CRM. > > Verdict: Rated **4.2/5** by 41 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 41 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Tall Emu - **Founded**: 2003 ## Commercial Context - **Starting Price**: $95.00 - **Pricing model**: Per User (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Australia, Malaysia, New Zealand, Thailand, United States ## Features - Access Controls/Permissions - Accounting - Accounting Integration - Activity Dashboard - Activity Tracking - Alerts/Notifications - Approval Process Control - Audit Trail - Automated Quoting - Automated Scheduling - Backorder Management - Barcode/Ticket Scanning - Barcoding/RFID - Batch Processing - Billing & Invoicing - Billing Portal - Bills of Material - Bulk Ordering - CRM - Calendar Management ## Integrations (15 total) - Campaign Monitor by Marigold - Customer Portal - Ezidebit Direct Debit - Google Maps - Kudosity - MYOB Business - MachShip - Mailchimp - Meta for Business - Microsoft Outlook - Stripe - Telephone Management Software - WooCommerce - Xero - eWay-CRM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software) ## Related Categories - [Freight Software](https://www.softwareadvice.com.au/directory/567/freight-broker-software/software) - [Manufacturing Software](https://www.softwareadvice.com.au/directory/4704/manufacturing/software) - [eCommerce Software](https://www.softwareadvice.com.au/directory/4340/ecommerce/software) - [Order Management Software](https://www.softwareadvice.com.au/directory/1730/order-management-system/software) - [MRP Software](https://www.softwareadvice.com.au/directory/163/mrp-software/software) ## Alternatives 1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews) 2. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews) 3. [Zoho CRM](https://www.softwareadvice.com.au/software/392464/zoho-crm) — 4.3/5 (6964 reviews) 4. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews) 5. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews) ## Reviews ### "A great tool for our sales workflow" — 5.0/5 > **Veronica** | *13 September 2023* | Food Production | Recommendation rating: 8.0/10 > > **Pros**: Tall Emu has revolutionised how we manage our contacts and follow up on leads. Everything is streamlined and organised, ensuring nothing slips through the cracks. Having everything in a single, user-friendly platform is a game-changer\! Whether it's nurturing new leads or handling sales orders and invoicing, Tall Emu has been an invaluable asset to our business. > > **Cons**: While Tall Emu has significantly enhanced our contact management and lead follow-up, one area that could benefit from improvement is the availability of more extensive workflow automation settings. This enhancement would further streamline our operations and empower us to achieve even greater efficiency in our processes. > > Our overall experience with Tall Emu has been truly exceptional. It has enabled us to significantly enhance our lead conversion rate, enabling us to achieve our KPIs with greater efficiency. The automation features in our marketing efforts have proven to be particularly efficient, leading to improved customer relationships. Additionally, we've found immense value in its customizable contact database, automated communication log, customer timeline, and a host of other features. These functionalities have fostered a sense of unity within our sales team. Without hesitation, I wholeheartedly recommend Tall Emu to any business looking to streamline their processes and elevate their productivity to the next level. ----- ### "Versatile, feature-rich software with great tech support" — 5.0/5 > **Jethro** | *21 May 2023* | Building Materials | Recommendation rating: 9.0/10 > > **Pros**: Initially using the software - importing data from our accounting platform Xero. All our previous contacts, quotes, invoices, purchase orders etc were brought accross from Xero which saved untold amount of time setting it up, and made it easy for the team to start using the CRM straight away. The support team at Tall Emu are responsive and knowlegable. The software is good out of the box, but any features that would be beneficial to all users do get considered for adding to the core. The team are actively looking to improve their product which is great.The software is so comprehensive, very easy to mould it to any business model, even if sometimes some workarounds are needed. > > **Cons**: Reports are a bit lacking, it would be good to have customisable reports becasue some of the preset reports are a bit useless. We've started filtering sales information and exporting to Excel to get the reports we need (we have to export to Excel for our accountant anyhow).Serial numbers module is a little hard to understand how to use, we've started manually entering these instead, for the time being. Would be nice to be able to use serial numbers for different components in a BOM, and have these values show on the sales paperwork.Transparency with the cost of some of the linked services, i.e. Machship - while the integration is free, Machship itself has only a paid service. The sales documentation made it seem like this was included. All web based which means activating it from a mobile device is difficult - an app would make this so much easier to navigate. Emails sent from Tall Emu CRM are prone to going into junk mail. From my experience it's an issue that happens to a lot of services using SMTP emails. > > We started using the CRM to fill some of the huge gaps that Xero had in customer-facing documents; multiple addresses per customer, parent/child customer accounts to name a couple. It did this with ease, and we now use Tall Emu for any customer-facing documents except for statements. But we found Tall Emu CRM to fill so many other gaps in our day-to-day business running, we have set Tall Emu tabs up on most computers as the default window that opens when you start up the browsers.We're using the CRM as an ERP, for generating invoices, quotes, purchase orders, processing payments in, managing stock, organising our manufacturing throughput with BOM's, tracking costs, and more. ----- ### "From hero to zero." — 2.0/5 > **Alison** | *25 July 2024* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: The ability to capture all our possible 100,000 + product items so that quotes and sales orders can be raised without needing to look up or enter new data. The software has removed at least three stages of manual data entry from our processes which has had a significant impact on efficiency. > > **Cons**: Sadly, recent updates done by Tall Emu have significantly impacted our business and the ability of the system to integrate with Xero, our accounting system. Help information is either non-existent or out-of-date. Help desk staff try to be helpful but seem to lack basic accounting knowledge so cannot work through issues. Harder issues are just not fixed. > > When we first implemented the system just over 12 months ago, it was fantastic. Whilst I have some 'work-arounds' in our processes, for an 'off the shelf' system it was ideal for our needs. Whilst we still find it good for sales and inventory management, the major issues with integration with our finance system, stemming from changes TE have implemented, means we are now questioning if we need to look at a different system going forward. We have gone from a robust, working system to one that is now very fragile. ----- ### "A CRM that compliments and expands your MYOB capabilities" — 5.0/5 > **Elizabeth** | *23 November 2022* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: - Integration with MYOB data- Expanded Inventory management features including Landing costs- Lead management- Email integration- Comprehensive data capture - Ability to export data to Excel- Excellent customer support- Expansive array of modules for business that go far beyond MYOB's current capabilities, these including manufacturing, inventory management, project management, marketing etc. We are not currently using all of these modules but look forward to incorporating them into our business processes as our company expands. > > **Cons**: - User interface is a bit old school but I have been advised that this is will be changed and enhanced in the near future > > We have been looking for a CRM for a long time and needed to find a software that caters not only for our sales team but also one that would incorporate our existing processes and accounting system ie MYOB. We had looked at other softwares but the MYOB integration was not available so they only did half the job. The MYOB integration and comprehensive modules selection made us feel that Tall Emu was the perfect, and obvious choice for our business for now and as our company grows. With Tall Emu being owned by MYOB there is also the comfort of knowing that the product will continue to grow and improve. Unlike other off-the-shelve softwares, the support has been excellent with quick responses when required. ----- ### "Dead Set Legends" — 5.0/5 > **Steve** | *28 June 2019* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Speed and efficiency within my business\! > > **Cons**: That I didn't find it years earlier\! I cant fault it > > Indescribable\! 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