--- description: Review of Site24x7 Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Site24x7 | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Incident Management Software](/directory/4577/incident-management/software) > [Site24x7](/software/360425/site24x7) # Site24x7 Canonical: https://www.softwareadvice.com.au/software/360425/site24x7 Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/360425/site24x7?page=2) > Site24x7 is a cloud-based website and server monitoring platform that helps small to large size businesses monitor websites, servers, clouds, networks, applications and real-time users. The platform enables users to derive insights on uptime, web applications’ performance, internet services and private networks. Prime features of Site24x7 include the monitoring of website performance, web page speed (browser) monitoring, DNS servers, website availability, website defacement monitoring, File Transfer Protocol (FTP) speed, Representational State Transfer (REST) API, Secure Sockets Layer (SSL)/ Transport Layer Security (TLS) certificates and more. Site24x7 also allows mobile access. The product is available on a monthly subscription plan and support is extended via phone, email and an online help desk. > > Verdict: Rated **4.7/5** by 353 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 353 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.5/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: ManageEngine - **Location**: The Octagon, US - **Founded**: 1996 ## Commercial Context - **Starting Price**: USD 10.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Get Started with a 30-day free trial. No Credit Card required. Pricing options are available in Yearly, Monthly and Hourly models. STARTER Best suited for small teams. $9/mo PRO Best suited for medium sized teams. $35/mo ENTERPRISE Best suited for enterprises. $225/mo - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Dutch, English, Finnish, French, Italian, Japanese, Polish, Spanish, Swedish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Monitoring - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Audit Trail - Availability Testing - Backup and Recovery - Bandwidth Monitoring - Baseline Manager - Billing & Invoicing - CPU Monitoring - Capacity Analytics - Cloud Computing - Compliance Management ## Integrations (9 total) - ManageEngine AlarmsOne - ManageEngine ServiceDesk Plus - Microsoft Teams - OpsGenie - PagerDuty - ServiceNow - Slack - Zapier - Zoho Analytics ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Incident Management Software](https://www.softwareadvice.com.au/directory/4577/incident-management/software) ## Related Categories - [Log Management Software](https://www.softwareadvice.com.au/directory/4551/log-management/software) - [IaaS Software](https://www.softwareadvice.com.au/directory/4603/iaas-solutions/software) - [Network Security Software](https://www.softwareadvice.com.au/directory/4170/network-security/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [Network Mapping Software](https://www.softwareadvice.com.au/directory/4217/network-mapping/software) ## Alternatives 1. [Oh Dear](https://www.softwareadvice.com.au/software/466089/Oh-Dear) — 4.9/5 (73 reviews) 2. [ManageEngine Applications Manager](https://www.softwareadvice.com.au/software/359879/manageengine-applications-manager) — 4.6/5 (266 reviews) 3. [Datadog](https://www.softwareadvice.com.au/software/101405/datadog) — 4.6/5 (361 reviews) 4. [New Relic](https://www.softwareadvice.com.au/software/142684/new-relic-one) — 4.5/5 (196 reviews) 5. [Dynatrace](https://www.softwareadvice.com.au/software/234304/dynatrace) — 4.6/5 (84 reviews) ## Reviews ### "Essential for Proactive Management of a White-Label Dating Portfolio" — 5.0/5 > **Alex** | *30 April 2026* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: As a provider of white-label dating software (SkaDate), we manage a portfolio of dozens of dating apps—both our own projects and those of our partners. Site24x7 is a game-changer for maintaining this scale. We’ve implemented Synthetic Transaction Monitoring to track critical user journeys, specifically the login flow and the core "search/discovery" functions. It ensures that the API returns matches correctly and users can access their accounts without issues. The ability to monitor everything across a mix of AWS and Hetzner infrastructure while handling heavy asynchronous tasks is exactly what a high-load dating platform needs. > > **Cons**: Setting up complex synthetic scripts for mobile app monitoring can be time-consuming and requires a bit of a learning curve to get the configuration exactly right. Also, the alert noise can be high initially, so you need to spend some time fine-tuning the thresholds for each of the dozens of apps in the portfolio. > > Our experience has been transformative. Previously, we were often reactive, learning about server or functional issues from site owners. With Site24x7, we've moved to a proactive model. Now, we often detect a "down" state or a functional glitch and fix it before the partner or their users even notice there was a problem. It has significantly improved our reputation as a reliable white-label partner and reduced our support ticket volume. ----- ### "Site24x7 - A great tool on the road to 99.9999%" — 5.0/5 > **Verified Reviewer** | *20 February 2026* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: Site24x7 immediately filled the void we had - having a third party monitor public services to make sure our platform was online and available for our clients. The entire process from reviewing the product to deploying took just a few days. We onboarded our team and quickly started deploying monitors. Add in being able to host a status page and allow users to subscribe to alerts? Cherry on top. > > **Cons**: What I like least is their SMS credit recharge system for allowing subscribers to receive SMS alerts when we post an update to our status page. But honestly, if that's my biggest drawback, I'm not complaining. ----- ### "Site24x7 is my go-to for monitoring website performance and uptime. It's been a lifesaver." — 3.0/5 > **Guillermo** | *20 October 2024* | Apparel & Fashion | Recommendation rating: 10.0/10 > > **Pros**: I love the ease of use and the comprehensive monitoring tools. It's simple to set up and reliable. > > **Cons**: I wish the reporting and analytics features were a bit more intuitive. It could use some user interface improvements. ----- ### "Great app at a very veasonable cost" — 5.0/5 > **Facundo** | *17 October 2025* | Consumer Services | Recommendation rating: 9.0/10 > > **Pros**: Greate customization and options for infraestructure monitoring. We have used the platform over the last 10 years. Security is also something that constantly concerns us, but it has not been a problem with Site24x7. It has a huge amount of functionalities and integrations to monitor all kind of infraestructure, at a reasonable cost. We haven't experienced any bugs or issues. > > **Cons**: The interface could be more intuitive and modern. Also when we started to use the platform, the initial configuration was a little hard. > > Since we started using site24x7 monitoring of our entire infrastructure has improved a lot. Also the mobile app is very helpful to keep track all the monitors and alerts. It has been a service with excellent reliability. ----- ### "Perfect choice for enterprise and small business observability platform" — 5.0/5 > **Evgeny** | *18 October 2025* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Huge catalogues of monitors, ease of deployment, fair pricing model. Mobile app push notifications are very handy for on-call engineers > > **Cons**: Advanced monitors are a bit pricey. Actually I didn't plan to write more of what I like least, but Capterra requires 100 characters ) > > I am more than 5 years customer of this platform and never regretted my choice. It remains the core of the Company observability stack ----- Page: 1 / 15\ Next: [Next page](https://www.softwareadvice.com.au/software/360425/site24x7?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/360425/site24x7) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data