---
description: Review of Kapiche Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Kapiche | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Text Mining Software](/directory/4785/text-mining-software/software) > [Kapiche](/software/360826/kapiche)

# Kapiche

Canonical: https://www.softwareadvice.com.au/software/360826/kapiche

> Kapiche is a feedback analytics platform that analyses unstructured customer feedback data, empowering users to deliver better insights more quickly and positively impact their companies.

The solution allows users to combine multiple data sources and analyze 1,000s of customer feedback responses in minutes. 

It requires no setup, no code frames, and no manual coding.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Kapiche
- **Founded**: 2016

## Commercial Context

- **Starting Price**: USD 2,650.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing starts at $2,650 /mo.
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Albania, Andorra, Anguilla, Antigua and Barbuda, Aruba, Australia, Austria, Bahamas, Barbados, Belarus, Belgium, Belize, Bermuda, Bosnia and Herzegovina, British Virgin Islands, Bulgaria, Canada, Cayman Islands, Costa Rica, Croatia and 70 more

## Features

- API
- Boolean Search
- Customizable Reports
- Dashboard
- Data Import/Export
- Data Visualization
- Document Extraction
- Language Detection
- Multiple Data Sources
- Natural Language Processing
- Reporting & Statistics
- Role-Based Permissions
- Search/Filter
- Sentiment Analysis
- Summarization
- Tagging
- Taxonomy Classification
- Text Analysis
- Third-Party Integrations
- Topic Clustering

## Integrations (9 total)

- Amazon S3
- AskNicely
- Delighted
- Google Cloud BigQuery
- InMoment
- Medallia Experience Cloud
- Snowflake
- XM for Customer Experience
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)

## Related Categories

- [Text Mining Software](https://www.softwareadvice.com.au/directory/4785/text-mining-software/software)
- [Data Entry Software](https://www.softwareadvice.com.au/directory/4529/data-entry/software)
- [Customer Satisfaction Software](https://www.softwareadvice.com.au/directory/4627/customer-satisfaction/software)
- [Qualitative Data Analysis Software](https://www.softwareadvice.com.au/directory/4695/qualitative-data-analysis/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Alternatives

1. [Wolfram Mathematica](https://www.softwareadvice.com.au/software/98129/wolfram-mathematica) — 4.6/5 (169 reviews)
2. [Clootrack](https://www.softwareadvice.com.au/software/389628/clootrack) — 5.0/5 (16 reviews)
3. [ATLAS.ti](https://www.softwareadvice.com.au/software/308893/atlas-ti) — 4.7/5 (142 reviews)
4. [Enterpret](https://www.softwareadvice.com.au/software/386552/enterpret) — 4.8/5 (6 reviews)
5. [Zonka Feedback](https://www.softwareadvice.com.au/software/165274/zonka-feedback) — 4.8/5 (68 reviews)

## Reviews

### "A game changer for storytellers in CX space" — 5.0/5

> **Rashmi** | *17 December 2021* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Kapiche is a poweful story-building tool that has helped us discover insights from thousands of customer experience (NPS) comments without any manual coding and within a matter of minutes this year. 
It's easy to use, fast, efficient and analyst's dream come true. It provides a unique visualisation known as 'Storyboard' which helps to extract insights very easily.
> 
> **Cons**: It would be great to be able to link or integrate the Kapiche dashboard/outputs to Qualtrics CX dashboards.
> 
> The support and service received from the Kapiche team has been fantastic from Day 1. They really seek to understand your requirements and also genuinely work on any feedback and suggestions. It's an absolutely brilliant tool designed and supported by awesome people. We highly recommend Kapiche to anyone looking to upgrade the text analytics capabilities for their organisation. It's a  game changer for storytellers in CX space.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/360826/kapiche)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/qualitative-data-analysis/kapiche-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/360826/kapiche> |
| en-GB | <https://www.softwareadvice.co.uk/software/360826/kapiche> |
| en-IE | <https://www.softwareadvice.ie/software/360826/kapiche> |
| en-NZ | <https://www.softwareadvice.co.nz/software/360826/kapiche> |

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