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description: Review of infunnel Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: infunnel | Reviews, Pricing & Demos - SoftwareAdvice AU
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Breadcrumb: [Home](/) > [CRM Software](/directory/4153/crm/software) > [infunnel](/software/361277/InConcert-Marketing-Automation-CRM)

# infunnel

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> InConcert Marketing Automation \& CRM is an integrated, digital marketing platform that provides a unified way for businesses to manage their customer relationships. It integrates with your existing marketing tools and helps you drive more qualified leads, increase sales and revenue, and grow your company's brand.

It helps users create and send highly personalized emails based on a lead's purchase history, demographics and other data points. It lets employees manage social media posts across multiple platforms and schedule webinars that auto-populate with prospects' contact information.
> 
> Verdict: Rated **4.0/5** by 7 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 7 Reviews |
| Ease of Use | 3.9/5 | Based on overall reviews |
| Customer Support | 3.3/5 | Based on overall reviews |
| Value for Money | 3.8/5 | Based on overall reviews |
| Features | 4.1/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: inConcert
- **Founded**: 2001

## Commercial Context

- **Starting Price**: USD 1.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Contact inConcert for pricing information.
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile)
- **Supported Languages**: Arabic, English, French, Portuguese, Spanish
- **Available Countries**: Argentina, Bolivia, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, Egypt, El Salvador, Guatemala, Mexico, Morocco, Oman, Panama, Paraguay, Peru, Portugal, Puerto Rico, Somalia, Spain and 1 more

## Features

- A/B Testing
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Automated Scheduling
- Autoresponders
- Behavior Analytics
- CAN-SPAM Compliance
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Channel Management
- Click Tracking
- Contact Database
- Contact Management

## Integrations (15 total)

- Amazon API Gateway
- Contact Center Software
- DSP-One
- Facebook Business Suite
- Google Ads
- Mailchimp
- Mailgun
- Powerbird
- SMTP2GO
- SendGrid
- Tableau
- TikTok
- Twitter/X
- WhatsApp
- Wrike

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)

## Related Categories

- [CRM Software](https://www.softwareadvice.com.au/directory/4153/crm/software)
- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Campaign Management Software](https://www.softwareadvice.com.au/directory/2878/campaign-management/software)
- [All-in-One Marketing Tools](https://www.softwareadvice.com.au/directory/4065/all-in-one/software)
- [Lead Management Software](https://www.softwareadvice.com.au/directory/1682/lead-management/software)

## Alternatives

1. [HubSpot CRM](https://www.softwareadvice.com.au/software/1854/hubspot) — 4.5/5 (4451 reviews)
2. [Kylas Sales CRM](https://www.softwareadvice.com.au/software/216694/kylas) — 4.8/5 (573 reviews)
3. [Meritto](https://www.softwareadvice.com.au/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews)
4. [Salesforce Sales Cloud](https://www.softwareadvice.com.au/software/2764/salesforce-sales-cloud) — 4.4/5 (18768 reviews)
5. [Bigin by Zoho CRM](https://www.softwareadvice.com.au/software/392397/bigin-by-zoho-crm) — 4.7/5 (724 reviews)

## Reviews

### "The most complete CRM platform with workflows" — 5.0/5

> **Verified Reviewer** | *14 November 2022* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: This software is very complete and allows total control of the customer journey
> 
> **Cons**: the front design, necesary to be renewed

-----

### "Marketing Automation" — 5.0/5

> **David** | *11 November 2024* | Marketing & Advertising | Recommendation rating: 8.0/10
> 
> **Pros**: La capacidad de conectar con diferentes canales como Google Ads, FB....y poder evaluar acciones a realizar, controlando los KPIs más importantes, tanto de marketing como de operaciones. Las automatizaciones y gestión de Leads y los tableros/reportes, sobre todo el de costes. También el Dashboard de Call Center
> 
> **Cons**: Algunas configuraciones algo complicadas
> 
> Es uno de los mejores productos para el control de campañas de ventas y generación de Leads sin duda, muy completo y con información realmente imprescindible. El uso en general es sencillo

-----

### "InConcert Marketing Automation & CRM" — 4.0/5

> **Antonio** | *11 November 2024* | Banking | Recommendation rating: 8.0/10
> 
> **Pros**: Tener todo lo necesario en un mismo lugar para poder jugar.
> 
> **Cons**: el no poder explotarla un poco más, por falta de tiempo entre otras cosas...

-----

### "OPINIÓN INFUNNEL" — 4.0/5

> **Elena** | *11 September 2025* | Insurance | Recommendation rating: 8.0/10
> 
> **Pros**: Tiene amplias funcionalidades y posibilidad de conectarse con diferentes canales de generación de leads.
> 
> **Cons**: Poco intuitivo en ocasiones y complejidad de algunas configuraciones, lo que hace necesaria mucha experiencia para buen manejo

-----

### "Experiencia Positiva Marketing Automation & CRM" — 4.0/5

> **Verified Reviewer** | *11 October 2024* | Financial Services | Recommendation rating: 8.0/10
> 
> **Pros**: Capacidades de captación de leads digitales y devolución de calidad de los leads a proveedores
> 
> **Cons**: Puede requerir tiempo para que los usuarios se familiaricen completamente con todas las herramientas
> 
> La experiencia ha sido muy positiva. La herramienta realiza funciones muy importantes de conversión de leads. Es un orquestador de leads muy potente.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/361277/InConcert-Marketing-Automation-CRM)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/inconcert-marketing-automation-and-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/361277/InConcert-Marketing-Automation-CRM> |
| en-GB | <https://www.softwareadvice.co.uk/software/361277/InConcert-Marketing-Automation-CRM> |
| en-IE | <https://www.softwareadvice.ie/software/361277/InConcert-Marketing-Automation-CRM> |
| en-NZ | <https://www.softwareadvice.co.nz/software/361277/InConcert-Marketing-Automation-CRM> |

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