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description: Review of iluminr Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: iluminr | Reviews, Pricing & Demos - SoftwareAdvice AU
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# iluminr

Canonical: https://www.softwareadvice.com.au/software/361335/iluminr

> iluminr is an all-in-one platform that connects preparedness and engagement with response, helping teams build resilience against any threat all year round. 

Through media and gamification, iluminr is building capability through light-bulb moments all year round, with: 

Microsimulations
Microsimulations deliver lightbulb moments through immersive 10-15 minute bite-sized simulations that drive engagement back into tabletop exercises. Drawing on years of annual simulation experience, iluminr’s microsimulations have been developed to create “aha” moments, subsequently changing the way employees experience preparedness. iluminr has made microsimulations incredibly easy to deliver with hundreds of ready-to-go microsimulations. These can be planned and deployed within a short time to build capability and confidence and help close out regulatory requirements with minimal effort. 

Global threat monitoring and alerts
Set the wheels in motion to proactively resolve disruptions with localized intelligence from credible global sources. Through early warning of threats such as hurricanes, air quality, wildfires, floods, power outages etc, organizations can proactively mobilize the people that matter and get ahead of any situation before they escalate into a full-blown disaster. 

Emergency Notifications
Sending emergency notifications is the one thing that can’t fail when things go wrong. In fact, iluminr is so simple, anyone can use it. iluminr provides the ability to rapidly reach the right people through the channels they use every day, whether it be SMS, email, MS Teams or slack. The interactive communications dashboard provides delivery reports, read receipts and replies that update in real time.

Critical event rooms
During a critical event, good decisions are hard to make when the picture is unclear. iluminr connects people through playbooks, automated workflows and interactive dashboards to create a single source of truth that empowers response to any threat. The cloud-based platform provides access to incident assessments, digital whiteboards, interactive task lists, all response plans via a documents repository, adaptive response playbooks for gameday, plus more. Additionally, all activities are time-stamped in a report that evidences response activities for regulatory purposes. 

iluminr's customer success team are available 24/7 to help clients get the most out of iluminr, onboard their teams and help them to continually improve their critical event preparedness and response capabilities.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.5/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: iluminr

## Commercial Context

- **Pricing model**: Other (Free version available)
- **Target Audience**: 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, New Zealand, United Kingdom, United States

## Features

- "What If" Scenarios
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity/News Feed
- Alerts/Notifications
- Business Continuity Exercising
- Campus Notifications
- Chat/Messaging
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Compliance Management
- Contact Database
- Contact Management
- Crisis Management
- Data Import/Export
- Disaster Recovery
- Discussions/Forums
- Document Management

## Integrations (1 total)

- Microsoft Teams

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Business Continuity Software](https://www.softwareadvice.com.au/directory/4137/business-continuity/software)

## Related Categories

- [Business Continuity Software](https://www.softwareadvice.com.au/directory/4137/business-continuity/software)
- [Emergency Notification Software](https://www.softwareadvice.com.au/directory/4576/emergency-notification/software)
- [Team Communication Software](https://www.softwareadvice.com.au/directory/4594/team-communication/software)

## Alternatives

1. [AlertMedia](https://www.softwareadvice.com.au/software/357409/alert-media) — 4.8/5 (151 reviews)
2. [Hyper-Reach](https://www.softwareadvice.com.au/software/340945/alertcycle) — 4.7/5 (33 reviews)
3. [RedFlag](https://www.softwareadvice.com.au/software/180142/redflag) — 4.8/5 (52 reviews)
4. [EZ Texting](https://www.softwareadvice.com.au/software/175675/ez-texting) — 4.4/5 (245 reviews)
5. [Regroup Mass Notification](https://www.softwareadvice.com.au/software/184291/regroup) — 4.5/5 (68 reviews)

## Reviews

### "Review of CQ Command Crisis Comms & Collaboration Platform" — 4.0/5

> **David** | *16 May 2021* | Biotechnology | Recommendation rating: 10.0/10
> 
> **Pros**: CQ Command fits very closely with the Coordinated Incident Management System (CIMS) response structure used by emergency services and government agencies across New Zealand, Australia, UK and the United States. It is a highly effective platform in supporting incident management teams with both collaboration activities and organisational communications. It is backed by the Catalyst Technology team who are responsive and agile, meaning that the product gets better with time by responding to the needs of its key users. CQ Command is also very good bang for buck, unrivalled by any competitive product that I have seen to date.
> 
> **Cons**: I would like to see Role action plans integrated into an overall Task list that the team members can filter depending on whether they want to see their own (CIMS role-based) tasks or the event-based tasks. I would like to see automated RSS-type feeds into the Situation Intelligence icon, linked to breaking news. In general, the more easy access to situational intelligence info, the better. 

The documents library should also be moved to the iLuminar library, as a one-stop shop for supporting documentation for the teams using the platform.

I look forward to integration with MS Teams as another comms channel, especially useful for those staff who need to be part of an event response but are not necessarily users on the CQ Command platform. In general, if the product can integrate with the normal business processes that staff use day in and day out, that would be most useful and improve the organisation-wide usage of this powerful platform.
> 
> This product is a game-changer for my organisation and will serve to lift the overall organisational maturity in the Resilience space.

-----

### "Great App for Incident  management,  alerting  the right people at the right time" — 4.0/5

> **Luella** | *12 July 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: The implementation and training was easy, the support has been great.  The software will allow us to analyse a threat to any of our sites and then remotely manage the incident or crisis.  The tool  can be used anywhere to alert staff of various incidents or issues affecting their location of work (adverse weather in Queensland)  or even their work (call centre phones are down this morning)
> 
> **Cons**: It would be great to be able to set the threat tolerances per location
> 
> The end to end delivery has been great. We deployed around the same time we revisited our BCP.  The training and implementation was so easy as the support team really know their product .  Our Executive team did the training and all logged on to the system straight away.   The support team have been awesome every step of the way.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/361335/iluminr)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/cq-by-catalyst-tech-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/361335/iluminr> |
| en-GB | <https://www.softwareadvice.co.uk/software/361335/iluminr> |
| en-IE | <https://www.softwareadvice.ie/software/361335/iluminr> |
| en-NZ | <https://www.softwareadvice.co.nz/software/361335/iluminr> |

-----

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