--- description: Review of Infor CPQ Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Infor CPQ | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Proposal Management Software](/directory/4252/proposal-management/software) > [Infor CPQ](/software/362390/infor-crm) # Infor CPQ Canonical: https://www.softwareadvice.com.au/software/362390/infor-crm > Infor CPQ software simplifies product configuration and quoting for manufacturers and distributors of complex products. The Infor configure price quote platform shortens sales-cycle time by accurately configuring, pricing, and quoting complex products – while creating a fully integrated system that allows for the submittal of orders into an ERP system, as well as integrating with third-party CRM, CAD, and other systems. It can be deployed both in the cloud and on-premises. Infor CPQ’s unique design capabilities allow users to fully customize the software to fit their product specifications and needs. A customizable user interface lets users control the look and branding of internal and external dealers in their network. Infor has paired CPQ with its proprietary Infor Coleman® AI and Infor Birst® analytics technologies, enabling sales assistance, quote and configuration analytics, and voice and rapid quote entry capabilities. Sales teams can use the added functionality to drive further value from a streamlined lead-to-order process—optimizing pricing and discounting to better align with sales strategies. Give your customers a visual selection experience during their research and engagement. Leverage a powerful, dynamic, and visually interactive experience to bring product options and final product configurations to life with 3D interactive model creation, 2D parametric drawing generation, 3D CAD assemblies and shop drawings creation, augmented reality experience. Get out-of-the-box integration for key requirements and processes—ranging from interest generation and capture, spacing, quoting, and ordering, through dynamic BOM and routing creation. > > Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 4 Reviews | | Ease of Use | 2.5/5 | Based on overall reviews | | Customer Support | 3.3/5 | Based on overall reviews | | Value for Money | 3.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Infor - **Founded**: 2014 ## Commercial Context - **Pricing Details**: Contact Infor for pricing details. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, Czech, English, French, German, Italian, Japanese, Korean, Russian, Spanish - **Available Countries**: Australia, Brazil, Canada, China, France, Italy, Singapore, South Africa, South Korea, Spain, Taiwan, United Kingdom, United States ## Features - 2D Drawing - 3D Imaging - API - Access Controls/Permissions - Approval Process Control - Approval Workflow - Automated Quoting - CRM - Client Portal - Configuration Management - Content Library - Customisable Branding - Design Management - Document Management - For Sales Teams/Organizations - For eCommerce - Machine Learning - Natural Language Processing - Order Management - Price and Cost Calculations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Proposal Management Software](https://www.softwareadvice.com.au/directory/4252/proposal-management/software) ## Related Categories - [Proposal Management Software](https://www.softwareadvice.com.au/directory/4252/proposal-management/software) - [Artificial Intelligence (AI) Software](https://www.softwareadvice.com.au/directory/4360/artificial-intelligence/software) - [CPQ Software](https://www.softwareadvice.com.au/directory/4407/cpq/software) - [Quoting Software](https://www.softwareadvice.com.au/directory/3570/quoting/software) - [Product Configurator Software](https://www.softwareadvice.com.au/directory/4624/product-configurator/software) ## Alternatives 1. [Salesforce CPQ & Billing](https://www.softwareadvice.com.au/software/96932/salesforce) — 4.0/5 (11 reviews) 2. [Cincom CPQ](https://www.softwareadvice.com.au/software/105675/cincom-cpq) — 4.4/5 (8 reviews) 3. [Elfsquad](https://www.softwareadvice.com.au/software/220816/elfsquad) — 4.5/5 (13 reviews) 4. [Hive CPQ](https://www.softwareadvice.com.au/software/242033/hive-cpq) — 4.9/5 (10 reviews) 5. [Merkato](https://www.softwareadvice.com.au/software/303419/merkato) — 4.1/5 (14 reviews) ## Reviews ### "Powerful but not well documented if you are trying to set up on your own." — 4.0/5 > **Margaret** | *4 November 2016* > > This software is very robust. It is somewhat difficult to understand and the included help is less than helpful. It's much like learning a new programming language without any instruction so you can spend a great deal of time struggling through the syntax. Previous development/programming experience is definitely required to set this up properly unless you are doing very basic configurations. It does allow you to integrate SQL calls to tables outside of the included table structure which is a great way to pull in the data if it already exists elsewhere. It has a lot of great features however often times the help documentation will simply say "Custom Feature" and give you no clue how to use it\! I like to be able to research things myself without having to reach out to customer support frequently and the documentation is so lacking you definitely end up reaching out, also documentation frequently neglects to use the correct syntax, omitting necessary punctuation\! Overall I really like the product but would love to see some enhancements to the documentation and also some additional space to add your own documentation in the option list and matrices structure. (Option list Groups could definitely use this\!) ----- ### "CPQ Review" — 4.0/5 > **Tony** | *4 November 2016* | Recommendation rating: 8.0/10 > > **Pros**: Easy to follow programming steps that are nicely structured visually. > > **Cons**: Would like to see some sort of reporting that would show structure of rulesets in a single document. > > Could use more online or local help on functionalities and items. Still an early user but would like to see more "built-in" help. ----- ### "Leading Tool for Cloud ERP" — 3.0/5 > **Gitte** | *31 March 2023* | Hospitality | Recommendation rating: 6.0/10 > > **Pros**: The best features of this product are that you can quote share, configure products, and pricing rules/adjustments. It also is helpful for capturing orders and CPQ reporting and analytics. > > **Cons**: I found the UI to be clunky and challenging to navigate, the dashboard also lags a bit. It has a learning curve and customer support was lacking so I spent a lot of time trying to understand the platform before I could use it. > > This tool is useful for price estimations for e-commerce and retail. I was able to help my staff member quickly become an expert in the products my business operates with. The visualization validation helps to identify any issues. ----- ### "Great Functionality, Intuitive Interface" — 5.0/5 > **Jeremy** | *4 November 2016* > > Software had all the functionality I required, but encountered a minor issue when linking with CSI. Interface was easy to use and matrices and rulesets were easy populate. ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/362390/infor-crm) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data