---
description: Review of UCx Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: UCx | Reviews, Pricing & Demos - SoftwareAdvice AU
---

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# UCx

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> Stay connected from anywhere with the flexibility of UCx. The integrated enterprise-grade VoIP calling allows you to make calls from a phone, mobile device or tablet giving you the ultimate flexibility to stay connected with your team.

Collaborating with your team is easy when you have UCx at your disposal. Benefit from secure individual and group messaging, custom presence status and unique team spaces where you can meet and collaborate. 

UCx allows you to host meetings with best-in-class features including high-quality video, screen sharing, chat, whiteboarding and more to increase productivity and gain new perspectives easily. Boost your team collaboration with an easy-to-use meeting solution that gets everyone on the same page.
> 
> Verdict: Rated **4.2/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.2/5** | 10 Reviews |
| Ease of Use | 3.4/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.4/5 | Based on overall reviews |
| Features | 3.6/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: TPx Communications

## Commercial Context

- **Starting Price**: USD 12.00
- **Pricing model**: Per Feature
- **Target Audience**: 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Audio/Video Conferencing
- CRM
- Calendar Management
- Call Center Management
- Call Monitoring
- Call Reporting
- Call Routing
- Call Transfer
- Caller ID
- Chat Transcript
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Conferencing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)

## Related Categories

- [Collaboration Software](https://www.softwareadvice.com.au/directory/4138/collaboration/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Unified Communications Software](https://www.softwareadvice.com.au/directory/1556/ucaas/software)
- [Cloud Communication Platforms](https://www.softwareadvice.com.au/directory/4386/cloud-communication/software)
- [Telephony Software](https://www.softwareadvice.com.au/directory/1710/computer-telephony-integration/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Zoom Workplace](https://www.softwareadvice.com.au/software/101384/zoom) — 4.6/5 (14526 reviews)
3. [VirtualPBX](https://www.softwareadvice.com.au/software/160417/virtualpbx) — 4.7/5 (36 reviews)
4. [Zoho Cliq](https://www.softwareadvice.com.au/software/434066/zoho-cliq) — 4.6/5 (108 reviews)
5. [Symphony Communication](https://www.softwareadvice.com.au/software/467780/Symphony) — 4.4/5 (20 reviews)

## Reviews

### "TPX UCX has helped us increase productivity as well as Disaster Readiness" — 5.0/5

> **Wayne** | *30 June 2022* | Hospital & Health Care | Recommendation rating: 9.0/10
> 
> **Pros**: There is some effort to configure the UCX system but once that is done, users have a seamless integration to their phones and all other communication needs.
> 
> **Cons**: It is hard to find "Cons" worth mentioning at this time.
> 
> UCX has helps us as an organization to communicate across of divisions of the  company and between our multiple locations. It has allowed us to enhance our remote workforce during these difficult times.

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### "support is the best" — 5.0/5

> **Hiroki** | *16 August 2022* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: personally software is nothing special but the support and alert notification service is very good. I know what is going on with the service and if something bad, can contact support and they are good
> 
> **Cons**: the backup line, is based on LTE modem sometimes dies... and need to require hardware restart, can't be done remotely. hope there is a way ( maybe I don't know how to do it) to restart the backup LTE modem remotely

-----

### "Unimpressive" — 3.0/5

> **Verified Reviewer** | *29 September 2020* | Marketing & Advertising | Recommendation rating: 5.0/10
> 
> **Pros**: Taking phone service online is cool but there are plenty of other options to accomplish the same task with a better experience.
> 
> **Cons**: Super glitchy, automatic sign in is spotty at best (constantly signed out on accident), not great with mac OS.
> 
> Not sure what value ad UCx brings over the competition. The latest update is sleeker but it has a ways to go.

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### "TPX UCx" — 4.0/5

> **Kevin** | *30 June 2022* | Automotive | Recommendation rating: 0.0/10
> 
> **Pros**: Not much. Software is cumbersome and not user friendly.
> 
> **Cons**: My phone system can't seem to be programmed to meet the needs of a small business like mine.
> 
> Negative. Price has ended up costing 2Xmy initial quote. Portal is archaic and not user friendly.

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### "review" — 5.0/5

> **melva** | *30 June 2022* | Insurance | Recommendation rating: 3.0/10
> 
> **Pros**: our phones work fine and the internet is strong.
> 
> **Cons**: no one is able to fix our system. voicemails are still saying past employees names, unabel to rename the phones to show correct names.
> 
> it's ok, not the best in customer service.  our internet connection is good so no complains there.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/364096/ucx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/364096-ucx/> |
| en-AU | <https://www.softwareadvice.com.au/software/364096/ucx> |
| en-GB | <https://www.softwareadvice.co.uk/software/364096/ucx> |
| en-IE | <https://www.softwareadvice.ie/software/364096/ucx> |
| en-NZ | <https://www.softwareadvice.co.nz/software/364096/ucx> |

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