--- description: Review of KACE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: KACE | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Unified Endpoint Management (UEM) Software](/directory/4771/unified-endpoint-management-software/software) > [KACE](/software/364128/kace) # KACE Canonical: https://www.softwareadvice.com.au/software/364128/kace Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/364128/kace?page=2) > KACE® by Quest supports your unified endpoint management (UEM) strategy by helping you discover and track every device in your environment, automate administrative tasks, keep compliance requirements up-to-date and secure your network from a range of cyberthreats. Discover, manage and secure all your endpoints from one console as you co-manage your traditional and modern endpoints, including Windows, Mac, Linux, ChromeOS, and iOS and Android devices. Designed for those seeking simplified total endpoint management: Inventory, service desk, asset management, license compliance, security, mobility, and more. 50 devices? 50,000? KACE does that. KACE Unified Endpoint Manager unites traditional endpoint management with modern management in a shared intuitive interface. Visibility Get a complete inventory of all devices accessing your network and easily address security risks. How? Agentlessly, Agent-based, Modern Managed - KACE does it all. Devices Support a range of device types for users working from home, on the go or in the office. Windows, Mac, Linux, iOS, Android, ChromeOS. Autorenew Use automated features to reduce IT team stress and limit impact to your users’ workflow. Deployment and discovery Easily scan for devices hitting your network and quickly deploy ready-to-use devices directly from the vendor. Granular inventory Access a detailed inventory of data on every device in your environment, using either traditional or modern management. Flexible configuration Define specific policies and administrative functions that can be applied to a single device or group of devices. Application distribution Automatic track, deploy and maintain current versions on software, keeping your environment secure and compliant. Patch management Secure your environment using minimal resources with set-it-and-forget-it patch identification and deployment. Powerful mobile device control Remotely locate, lock, erase or factory reset any enrolled mobile device. App store integration Provision and deploy required apps from the store or those developed in-house according to enterprise distribution programs. Manually or automatically identify out-of-date apps and push updates. Reporting Use existing templates or build ad-hoc reports on your entire endpoint fleet or just a subset of devices. Format reports to meet any compliance or organizational needs. Built-in help desk Enable users to easily report endpoint issues and quickly get a resolution, reducing the impact to their workflow and streamlining IT efforts. Comprehensive device coverage Fully manage all operating systems as well as printers, projectors, IoT devices and more from a single console. > > Verdict: Rated **4.0/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 23 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Quest Software - **Location**: Round Rock, US - **Founded**: 1987 ## Commercial Context - **Starting Price**: USD 2.40 - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: Get in touch with us, and we'll address your specific questions or concerns, as well as help you customize a solution for your unique requirements. You may also request a quote for products and/or services. To learn more about our solutions, just request a quote using the link here. We look forward to showing you how you can dramatically reduce complexity and risk to unlock the power of IT. https://www.quest.com/register/126811/ - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, European Portuguese, French, German, Japanese, Spanish - **Available Countries**: Albania, Algeria, American Samoa, Andorra, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda and 158 more ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Escalation - Alerts/Notifications - Asset Lifecycle Management - Asset Tracking - Audit Management - Audit Trail - Automatic Patch Deployment - Barcode/Ticket Scanning - Capacity Management - Change Management - Compliance Management - Compliance Tracking - Configuration Management - Contract/License Management - Cost Tracking - Customisable Branding ## Integrations (2 total) - Google Workspace - Workspace ONE ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.com.au/directory/4771/unified-endpoint-management-software/software) ## Related Categories - [Unified Endpoint Management (UEM) Software](https://www.softwareadvice.com.au/directory/4771/unified-endpoint-management-software/software) - [IT Management Software](https://www.softwareadvice.com.au/directory/4563/it-management/software) - [IT Asset Management Software](https://www.softwareadvice.com.au/directory/1888/it-asset-management/software) - [Vulnerability Management Software](https://www.softwareadvice.com.au/directory/4286/vulnerability-management/software) - [Network Security Software](https://www.softwareadvice.com.au/directory/4170/network-security/software) ## Alternatives 1. 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The software deployment/scripting is very easy and critical to what my team does. > > **Cons**: Could use some additional features on the helpdesk side, but making great strides ----- ### "DELL KACE K1000 IT Asset Management Tool" — 4.0/5 > **Verified Reviewer** | *24 August 2023* | Research | Recommendation rating: 8.0/10 > > **Pros**: I have used DELL KACE K1000 Asset and Inventory Management to tool for more than 3 years, it's a great tool to manage and keep track of your oranganization assets and devices.Dell KACE K1000 provided Patch management solution which helps organizations to automate the process of identifying, deploying, and tracking patches for their IT assets, using labels to separate the different appliances or devices and patching test machines using labels makes the patching management process easy. Patching devices using DELL KACE patch management feature is easy to use and configure. > > **Cons**: Ticket System provided by KACE K1000, I couldn't bring the ticket system I developed in K1000 to Production as I had intermediate knowledge in SQL Queries. > > Overall, Dell KACE K1000 is a comprehensive IT management solution that can help you automate IT tasks, a wide range of features, like patch management, software deployment, and inventory management,helps us to manage the company assets and remote devices easily and to maintain compliance ----- ### "Kace gets the job done but basic" — 3.0/5 > **Paul** | *16 October 2022* | Information Technology & Services | Recommendation rating: 5.0/10 > > **Pros**: It gets the job done so if you need less options and features it could save you some money. Depends on needs, we're phasing it out. > > **Cons**: Dated and lacking modern features to save time using automations. > > It got the job done but now using FreshService and wouldnt go back. ----- ### "Excellent tool for mid-size organizations." — 5.0/5 > **William** | *20 December 2022* | Higher Education | Recommendation rating: 10.0/10 > > **Pros**: I've been using KACE (SMA and SDA) for the past 6+ years. I've been able to build it up to handle patching, scripting, imaging, reporting, and labelling/querying to my particular use cases. It is easy to learn and easy to implement, and although not very graphical, it does mostly allow you to do whatever you need to do in order to manage your organization. I feel it is in the "sweet spot" of management tools, for organizations that are too large to manage manually, but small enough that they don't need the likes of SCCM/Big Fix/etc. Customer service and tech support have always been wonderful, there have been several occasions when support helped me through a problem, and even admitted that the problem was on their side, and their communication was always fantastic. > > **Cons**: About the only role where I feel KACE is lacking is self-service software distribution. Getting the user to click on the tray icon is a bit clunky, and I'd rather see a browser link to more of a GUI page (like a web page) of software self-service installs that the end-user can perform. Because of this, we've moved towards Chocolatey for our software package management and distribution. > > We have been able to create labels and queries to organize all of our devices into groups, buildings, rooms, etc. We've also been able to script a lot of mundane tasks that would normally have required a great deal of "sneaker-net" and thusly a lot of wasted time. We've also been able to get our imaging process down to a level where our Tier 1 personnel can perform it, and image entire groups of PC's without having to physically touch them. ----- ### "Powerful and customizable (but a little out of date)" — 4.0/5 > **Emma** | *23 June 2022* | Education Management | Recommendation rating: 8.0/10 > > **Pros**: I like how easy it is to troubleshoot most scripts and application packages. The "Run Now Status" page in the SMA lets me see where we're at, what's failing, and why. > > **Cons**: It's still 32-bit\! Super frustrating when Powershell and Registry scripts don't work, and you spend ages troubleshooting only to realize KACE defaults to the 32-bit versions. For this reason, scripts that work in the SMA might not work in the SDA and vice versa, which makes for twice the troubleshooting. Also, the SDA still doesn't support Windows 11 > > There was a little bit of a learning curve, and I had to decide whether to use managed installation vs shell scripts vs Kscripts, or whether to do scripted installations vs images, but ultimately I appreciate having that choice and alternative options in case my first attempt at something doesn't go as planned ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/364128/kace?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/364128/kace) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data