Asset Essentials

4.4
Overall rating
Reviews

4.4
Overall rating
Reviews

About Asset Essentials

Asset Essentials by Brightly Software (formerly Dude Solutions) is a next-generation work and asset management platform designed for smarter, more efficient maintenance and operations. Brightly, now a Siemens company, is the global leader in intelligent asset management solutions. Over 12,000 operations leaders utilize this system to manage more than 49 million assets and 386 million work orders. This user-friendly platform empowers organizations to cut maintenance costs, improve productivity and make smarter operations decisions. With Asset Essentials, users initiate, assign, and track the progress of existing maintenance work orders, as well as create advanced workflows with preventative maintenance (PM) scheduling to improve long-term asset health. Users set and monitor asset thresholds with predictive maintenance (PdM) utilizing IoT sensors to reduce asset downtime. The free mobile application allows technicians to capture parts transactions or quickly issue work orders during a failed task – even in poor connectivity areas – enabling them to accomplish more out in the field or off-site. The solution also allows users to easily track and manage inventory of frequently used parts, streamlining just-in-time maintenance to ensure they have what they need – when they need it. The solution is packed with analytical and reporting and capabilities, with 100+ predefined reports, dashboards, and KPIs, empowering users with real-time data and analysis at their fingers to make and justify critical operational and budget decisions. Asset Essentials integrates with your software ecosystem through our open APIs – as well as other Brightly products – ensuring a continued 360-view of your operations. At Brightly, we’re proud that our clients call our support “legendary.” We partner with you to bring deep, industry-focused expertise, integrated technology and committed client service teams to help you accomplish more than you think is possible. Whether it is before, during or after implementation, our support team is always just a call, chat or email away. And, if you want to connect with peers or conduct your own due diligence, the Brightly Community is just a few clicks away for instant product help and peer connections. Asset Essentials is a highly configurable platform designed for manufacturing, education (public K-12, higher education, and private and independent schools), government (local, county and state level) and membership organizations (YMCAs and country clubs).
Asset Essentials Software - Dashboard
Asset Essentials Software - WO map
Asset Essentials Software - DI dashboard
Asset Essentials Software - Mobile
Asset Essentials Software - Calendar
Asset Essentials video
Asset Essentials Software - Dashboard - thumbnail
Asset Essentials Software - WO map - thumbnail
Asset Essentials Software - DI dashboard - thumbnail
Asset Essentials Software - Mobile - thumbnail
Asset Essentials Software - Calendar - thumbnail

Asset Essentials pricing

Asset Essentials does not have a free version.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
No

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Asset Essentials Reviews

Feature rating

Value for Money
4.3
Functionality
4.2
Ease of Use
4.2
Customer Support
4.6
5 reviews of 248 View all reviews
Bill
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 22/12/2020

Van's Aircraft Asset Essentials startup review 12/22/20

Overall, the transition team was prepared and extremely helpful. Good job! However as mentioned above someone on the team and on the sales end of your operation needs to be better informed/aware of the immensity of the task of taking an old in use CMMS and making your Asset Essentials mate seamlessly.

Pros

The support team and training is top notch. The availability of phone or email support is phenomenal

Cons

At present, the promise bringing over the 12 years of history from our old CMMS has not been delivered. I was told that it could be done as part of the purchase price, then when the scope of the work was completely understood I was asked to pay $1,500 to bring that history into Asset Essentials. After a couple of weeks I was then told that it would take another $2,500 in addition to complete work. This is a classic saled case of "bait and switch", I am now considering not using Asset Essentials at all.

Alternatives Considered

Project Planning Pro and eMaint CMMS

Reasons for Choosing Asset Essentials

Pricing and support

Switched From

Eptura Asset

Reasons for Switching to Asset Essentials

Pricing and support. Also, [SENSITIVE CONTENT HIDDEN] was direct, honest and competent. He also followed through with all that he said he would do. He is still working to get the history of our old CMMS properly entered into Asset Essentials. If that process completes satisfactorily in the next couple of weeks, our project will have been a success. Nonetheless, if it doesn't then I will not be using Asset Essentials I will be sticking to Manager Plus.
John
  • Industry: Nonprofit Organization Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 18/07/2023

Well worth the time & money investment

Our overall experience with Asset Essentials has been wonderful. The team at Brightly has always been helpful when I've called with a question, or needed help with a feature. They've never left us hanging!

Pros

Asset Essentials has revolutionized how we track maintenance in our facility. It has made record keeping and KPI tracking in our facility so much easier.

Cons

The mobile app has been a consistent pain point with Asset Essentials since we implemented in 2020. Our users have had zero issues or complaints about the website, but we have had constant reports of the mobile app not working. I wish there was a proper mobile website for Asset Essentials for us to send our team to when the app isn't working

Alternatives Considered

Fiix

Reasons for Switching to Asset Essentials

We did a trial of Fiix, and found that it was difficult to apply it to our needs. I had experience with Facility Dude in the past, so when we found Asset Essentials it was a much easier transition
Arthur
  • Industry: Government Relations
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
3
Ease of Use
5
Customer Support
4

3
Reviewed on 09/08/2023

Love asset essential

We benefit from the overall idea of the entity. It helps organize our day. It gives us uniform structure for customers to request work.

Pros

The ability to see my work an know my work will in the field. I love haveing my assignments at my fingertips. The mobile app is a life saver. I wish it notified you better with new work orders.

Cons

It lags alot. The notification feature is terrible. My boss can send me a high priority work order an I won't see it or hear a notification for it for hours after it has been sent sometimes a whole day. And the work order has generated it just doesn't notify. So I could be in the same building but won't even know he just sent a critical work order until I open the app.

Response from Brightly

Hi! We're sorry to hear of your frustrations with the notification feature and any lag you're experiencing, and we would like to find a solution. We really value your feedback and would appreciate the opportunity to discuss it more deeply with you. Would you please reach out to [email protected], so we can help?

Replied 31/08/2023
Tricia
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 14/12/2023

We love Asset Essentials

I won't lie, when we first signed up I was overwhelmed just looking at everything but they have amazing training sessions and people who help whenever we have run into an issue.

Pros

We love how it helps us track work orders and we can assign those requests to our teams.
We are a large campus and this helps us with tracking the requests.

Cons

The cost is a challenge since the cost has been raised each year and there are many aspects of Asset Essentials that we don't use.

Dave
  • Industry: Plastics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 23/06/2022

This One is Easy

Coming from a background of "manual" everything for many years, I had some reservations about the level of difficulty and effort required to switch to a CMMS system. I set a fairly aggressive goal of 90 days to make the transition from the existing manual system to AE. Thanks to the incredible software and the excellent training/support I received during the transition, it was FAR less stressful than I anticipated and we launched a full 3 weeks earlier than scheduled.
Eighteen months later, we are still receiving the same great support and are continuing to expand the use of the software to drive improvement in the Maintenance Department

Pros

The Asset Essentials Team did an incredible job employing "ease-of-use" across all functions of the software. Each and every function is quick to learn, simple to use, and provides powerful results.

Cons

It would be fantastic if there were push notifications for New Requests.

Alternatives Considered

eMaint CMMS

Reasons for Switching to Asset Essentials

This one is easy: 1. Ease of Use. The bells and whistles do not matter (although AE has all of them), the back end analytics do not matter (although AE has amazing back end analytics), how the work orders look when they print out do not matter. A maintenance system only works if the users at all levels participate; if the software is difficult to use, you won't get the users to participate. AE's software is super simple! 2. Support. The AE team listens carefully to develop an understanding of what you want to achieve, builds a schedule and support team to help you, and provides incredible training; and this is just during the setup/startup phase. The built in help guide will answer 95% of any questions you might come up with and their chat/phone support is always prompt and professional. 3. Cost. I gave this the least amount of consideration when comparing products. AE was not the least expensive product on the market, none of the others I looked at came close to package offered.

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