--- description: Review of Annex Cloud Loyalty Experience Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Annex Cloud Loyalty Experience Platform | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Customer Advocacy Software](/directory/4271/customer-advocacy/software) > [Annex Cloud Loyalty Experience Platform](/software/365045/customer-loyalty-cloud) # Annex Cloud Loyalty Experience Platform Canonical: https://www.softwareadvice.com.au/software/365045/customer-loyalty-cloud Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/365045/customer-loyalty-cloud?page=2) > Annex Cloud is a cloud-based loyalty platform that enables users to track customer activities and offer rewards for online purchases, writing reviews, uploading pictures and referring friends. Annex Cloud helps users to provide loyalty incentives and rewards programs including coupons, free products and third-party gift cards. Rewards can be configured based on customer demographics. Social media integrations allow users to incentivize and reward customers for sharing content and links, mentioning businesses and referring friends via social media networks. Users can also rewarding existing customers for referring friends through referral marketing software integration. The solution integrates with third-party applications such as Salesforce, IBM WebSphere, Magento, SAP Hybris and Shopify plus. Pricing is per year. Support is offered via phone and email. > > Verdict: Rated **4.2/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 39 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Annex Cloud - **Location**: Los Angeles, US - **Founded**: 2010 ## Commercial Context - **Starting Price**: USD 15,000.00 - **Pricing model**: Per Feature - **Pricing Details**: Contact Annex Cloud for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, France, Germany, Ireland, Netherlands, New Zealand, Spain, United Arab Emirates, United Kingdom, United States ## Features - API - Activity Dashboard - Activity Tracking - Advocate Management - CRM - Campaign Management - Campaign Segmentation - Churn Management - Content Creation - Customer Engagement - Customer Experience Management - Customer Segmentation - Discount Management - Email Management - Engagement Tracking - Feedback Management - Gamification - Gift Card Management - Loyalty Cards - Loyalty Program ## Integrations (44 total) - Adyen - Bazaarvoice - BigCommerce - Bloomreach - Bluecore - Braze - Constant Contact - Cordial - EMMA - Emarsys - Gorgias - HubSpot Marketing Hub - IT Retail - Infobip - Instagram ... and 29 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Customer Advocacy Software](https://www.softwareadvice.com.au/directory/4271/customer-advocacy/software) ## Related Categories - [Customer Advocacy Software](https://www.softwareadvice.com.au/directory/4271/customer-advocacy/software) - [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software) - [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software) ## Alternatives 1. [Guusto](https://www.softwareadvice.com.au/software/105459/guusto) — 4.9/5 (3469 reviews) 2. [RepeatMD](https://www.softwareadvice.com.au/software/427882/repeatmd) — 4.4/5 (190 reviews) 3. [Kangaroo](https://www.softwareadvice.com.au/software/324113/kangaroo) — 4.9/5 (250 reviews) 4. [ReadySTORE Gift Card and Loyalty](https://www.softwareadvice.com.au/software/278379/gift-card) — 4.8/5 (37 reviews) 5. [Boomerangme](https://www.softwareadvice.com.au/software/501190/Boomerangme) — 4.8/5 (43 reviews) ## Reviews ### "Annex Cloud Feature Rich\!" — 4.0/5 > **Kari** | *18 April 2018* > > **Pros**: We at DEPlabs love recommending this product to our clients. The Social Shopping is a customer favorite, our integration and implementation process is seamless and painless and leaves the clients and their customers with a great experience. > > **Cons**: The Annex Cloud team continues to improve their product and processes. We look forward to the continued partnership. ----- ### "Amazing Service\!" — 5.0/5 > **Christina** | *14 June 2022* | Retail | Recommendation rating: 10.0/10 > > **Pros**: The software is very user-friendly and provided our entire team with education. > > **Cons**: All features were very extremely useful. > > All of our designated representatives were stellar. We worked with Jake and Garret and they were both very helpful and informative. 10/10 ----- ### "Great Partners" — 3.0/5 > **Danielle** | *27 June 2019* | Cosmetics | Recommendation rating: 5.0/10 > > **Pros**: The dashboard is simple to use and download information. Provides great options for ratings and reviews and loyalty programs. > > **Cons**: Depending on your platform and other third party partners it may be time consuming to integrate. > > The representative has been an absolute pleasure to work with and with us every step of the way. He was the support we needed for our account and understood the needs of our business. ----- ### "Leader in Loyalty" — 5.0/5 > **Brandon** | *6 June 2022* | Consumer Goods | Recommendation rating: 9.0/10 > > **Pros**: From day-one the product preformed how we expected. Seamless integration and ease of use for our customers made Annex Cloud the best decision when launching our site. > > **Cons**: Analytics has come along way since we launched; ease of reporting and data could have been better at the start but the AC team prioritized this and adjusted our dashboard. > > Our site with Annex Cloud and our Loyalty Program; the insights shared by the AC team ahead of launch along with the program itself, set our team and site up for success at the start. ----- ### "A Great Partner" — 5.0/5 > **Cody** | *18 September 2020* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: We use Annex Cloud to administrate the points awarded from our loyalty reward program. We designed the program and the front end but Annex Cloud has supported the administration of our tiers and rewards. Annex Cloud has been nothing but professional, prompt and committed. They have completed all development on time and launches have gone well despite lots of change requests on timelines on our end. They always help when requested and seem to have a "client first" mentality. > > **Cons**: I would like to see improved flexibility of points promotions and easier access to data dashboards. > > Annex Cloud was has been a great partner. I haven't had any surprises and love that I have confidence in them. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.com.au/software/365045/customer-loyalty-cloud?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/365045/customer-loyalty-cloud) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data