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About Pulseway
Pulseway is an integrated IT assets and network monitoring solution designed for IT administrators to remotely monitor and control their business IT resources. The solution supports multi-deployment architecture, allowing the users to choose either on-premise deployment or hosting within the cloud.
Pulseway allows managed service providers (MSPs) to view the real-time status of their system resources, monitor overall network performance and install critical updates from a central console. The platform helps with defining scripts to automatically schedule maintenance, backup, security check and other IT activities.
Pulseway enables users to control devices connected to their network from a single point and monitor their performance. The solution also offers a Rest API for integration with third-party applications.
Key Pulseway Features:
- Monitoring and Management
- Discovery and Deployment
- Server Management and Monitoring
- Automation like Never Before
- Out-of-the-box OS & 3rd Party Patching
- Unlimited Remote Control for macOS and Windows
- Custom Reporting
Pulseway is a cross-platform application and can run on multiple operating devices including Windows, Linux, Mac, Android and iOS-based devices. Pulseway is available on a monthly subscription basis that includes support via email, phone and product tutorials.
Pulseway pricing
Pulseway does not have a free version but does offer a free trial. Pulseway paid version starts at USD 67.00/month.
Starting Price:
USD 67.00/month
See pricing details
Free Version:
No
Free trial:
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Pulseway Reviews
Feature rating
5 reviews of 303
View all reviews
Corey
- Industry: Furniture
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5
5
Reviewed on 30/05/2019
Low Cost RMM with Great Value
We transitioned from Labtech automate to pulseway and it's been remarkably simple to switch. The cost savings and what I find to be superior scripting automation has made pulseway my favorite RMM to date.
Pros
Cost
Ability to Deploy from local servers
Remote Powershell/Command Prompt is a life saver
The scheduled execution of Powershell/Batch Scripts
Easily control windows updates
Cons
No remote access for Mac OS
The biggest con is that functions are split between the web interface, the Pulseway Remote Desktop app, and the Pulseway dashboard app, for example, you can only chat a user from the web interface and not directly from the remote desktop application, or you can only configure the customers pulseway monitor configuration from the Dashboard application.
Alternatives Considered
LogMeIn RescueReasons for Switching to Pulseway
The tools the software offered combined with the low price point compared to our previous solution.
Adrian
- Industry: Food & Beverages
- Company size: 201–500 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
4
Reviewed on 19/09/2024
Pulseway RMM Review: User-Friendly, Powerful, and Feature-Rich
I've been using Pulseway RMM for a couple of years now, and I can confidently say Pulseway RMM is a game-changer when it comes to remote monitoring and management. The mobile app is for me its standout feature, allowing me to monitor and manage systems administratively from anywhere with just a few taps – super convenient for on-the-go tasks! Its intuitive user interface makes it incredibly easy to navigate, even for less experienced users. I also love the seamless Bitdefender GravityZone integration, which provides solid endpoint detection and response protection without lengthy tuning at a price I couldn't turn down. However, not including graphical remote desktop control for Linux systems is a huge missed opportunity that I hope the Pulseway RMM team will remedy. Overall, Pulseway RMM has greatly streamlined our IT management, transforming our productivity. Highly recommended!
Pros
- Ease of use / Intuitive UI
- Powerful, feature rich mobile app
- Integration with Bitdefender GravityZone EDR
Cons
Lack of graphical remote desktop control for Linux systems
Alternatives Considered
NinjaOneReasons for Choosing Pulseway
Lack of robust RMM features and patch management; along with integration with third party software.Switched From
LogMeIn CentralReasons for Switching to Pulseway
The mobile app features were unparalleled in comparison to the competition.Response from MMSOFT Design
Hi Adrian,
Thank you so much for leaving such a detailed review - we always love to receive feedback from our customers as well as seeing what they enjoy about our product!
Thanks,
The Pulseway Team
Replied 25/09/2024
Owain
- Industry: Construction
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
-
Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4
3
Reviewed on 20/09/2024
RMM is good
Account managers have been very good and RMM does what we want.
Pros
RMM works very well. The remote take over works well with all the options that you expect.
Cons
PSA is a bit to basic for our needs. Missing some of the basic features that you would expect.
Alternatives Considered
HaloReasons for Choosing Pulseway
price was much better and we want to combine PSA and RMMSwitched From
FreshdeskReasons for Switching to Pulseway
price was a big part but needed the RMM the most
Raul
- Industry: Higher Education
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4
5
Reviewed on 04/09/2024
Many promise it, only pulseway gets it
I have been relying on Pulseway to manage my 400 devices, and it works great. Plus they never stop releasing new features.
Pros
It works in Windows and Mac "several promise to do it but just Pulseway do it fine". Give me the chance to connect and launch admin commands. Is a perfect solution for an environment like ours.
Cons
The invoices and payment process must be improved.
Alternatives Considered
Asset PandaReasons for Choosing Pulseway
Panda was bought and forgot his al life clients, support, quality, etc...Switched From
PandaSuiteReasons for Switching to Pulseway
price and because it works fine in Mac. Not all works in mac.
Jean-Louis
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5
5
Reviewed on 20/09/2024
Wonderfull cost friendly management engine
I enjoy every aspect of Pulseway so far, the reporting works seamlessly
Pros
All in one mangement engine, with sophisticated tools and templates.
Account managers are quick to repond and are always helpful.
Cons
Some key touches can be added a bit quicker I think especially based on request for changes, some are flagged as urgent and confirmed by multiple users, however the change never seems to be implemented, either due to lack of functionality or the urgency is undervalued.
