---
description: Review of Small Business WiFi Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Small Business WiFi | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Marketing Automation Software](/directory/1686/automation/software) > [Small Business WiFi](/software/366374/guest-wifi)

# Small Business WiFi

Canonical: https://www.softwareadvice.com.au/software/366374/guest-wifi

> Guest WiFi by Purple is a cloud-based solution, which enables businesses in entertainment, retail, hospitality and other industries to collect and track visitors' information to improve sales, engagement and revenue. Organizations can create customizable surveys and access results to gauge visitors' loyalty and satisfaction metrics.

Its Social WiFi platform allows users to connect to WiFi networks using their login credentials for social media applications including Twitter, LinkedIn and Instagram, among others. Guest WiFi helps enterprises gain insights into visitors' information such as contact details, frequency of visits, age, gender and interests. Additionally, managers can trigger specific communications based on WiFi users' demographic information and behavior.

Using Guest WiFi, businesses can monetize WiFi access and segment visitors based on location, last visit and age range. Pricing is available on request and support is extended via live chat, phone, knowledgebase and other online measures.
> 
> Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 4 Reviews |
| Ease of Use | 3.3/5 | Based on overall reviews |
| Customer Support | 3.5/5 | Based on overall reviews |
| Value for Money | 3.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Purple

## Commercial Context

- **Pricing model**: Per Feature (Free version available) (Free Trial)
- **Pricing Details**: Please contact Purple directly for pricing information.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Dutch, English, European Portuguese, French, Galician, German, Greek, Hebrew, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Norwegian, Polish, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese
- **Available Countries**: United Kingdom

## Features

- API
- Activity Tracking
- Customer Segmentation
- Customer Surveys
- Dashboard
- Live Chat
- Membership Management
- ROI Tracking
- Reporting/Analytics
- Social Marketing

## Category

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software)
- [Customer Engagement Software](https://www.softwareadvice.com.au/directory/508/customer-engagement/software)
- [Portal Software](https://www.softwareadvice.com.au/directory/4405/portal/software)
- [Customer Loyalty Software](https://www.softwareadvice.com.au/directory/4383/customer-loyalty/software)
- [Customer Experience Software](https://www.softwareadvice.com.au/directory/4574/customer-experience/software)

## Alternatives

1. [Jobber](https://www.softwareadvice.com.au/software/3660/jobber-lawncare) — 4.6/5 (1420 reviews)
2. [Freshservice](https://www.softwareadvice.com.au/software/436317/freshservice) — 4.5/5 (685 reviews)
3. [ManageEngine ServiceDesk Plus](https://www.softwareadvice.com.au/software/360387/manageengine-servicedesk-plus) — 4.4/5 (227 reviews)
4. [Survicate](https://www.softwareadvice.com.au/software/31821/survicate) — 4.6/5 (99 reviews)
5. [Sage Sales Management](https://www.softwareadvice.com.au/software/28949/forcemanager-mobile) — 4.6/5 (162 reviews)

## Reviews

### "Current User of Purple WiFi" — 4.0/5

> **Verified Reviewer** | *8 January 2019* | Hospitality | Recommendation rating: 8.0/10
> 
> **Pros**: It takes care of the coding and development process and allows to implement the splash page easily.
> 
> **Cons**: It is a little bit challenging to design the splash page, especially when faced with the size and proportions limits of the photos that are supposed to be uploaded.
> 
> Overall, it is a very good service that offers business that are not tech-savvy to install wi-fi welcome pages.

-----

### "Premium Guest wifi" — 5.0/5

> **Amit** | *9 September 2022* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: Being cloud and pioneer world wide 
Supports almost all hardware devices and ease to deploy
> 
> **Cons**: Everything is perfect need to work on free wifi which is stoped now post covid

-----

### "Shame that they hold a bg part of the market" — 1.0/5

> **Bailey** | *13 September 2022* | Hospitality | Recommendation rating: 0.0/10
> 
> **Pros**: It markets as a easy solution with easy rollout but this is not the case
> 
> **Cons**: No support and multiple steps after many months of asking to cancel to jump through hoops to finally get there. They are quick to cancel it after you cancel the card... The setup on Unifi was not fully supported which is against what they state on the hardware they support and they also falsely market the intergrtations you can use as an SMB
> 
> No other words as you can guess from my above response...

-----

### "Purple helps get visitors back in the door\!" — 5.0/5

> **Colin** | *12 August 2022* | Hospitality | Recommendation rating: 9.0/10
> 
> **Pros**: Being able to engage customers during their stay and once they've left has really improved how often visitors come back\!
> 
> **Cons**: I'm not a very technical person so adding Purple to our small router collection was a little tricky at first but once I got the first one done right the rest were quickly set up.
> 
> I am very happy with my experience using small business wifi and get a great return for such little investment.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/366374/guest-wifi)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/366374-Purple-WiFi/> |
| en-AU | <https://www.softwareadvice.com.au/software/366374/guest-wifi> |
| en-GB | <https://www.softwareadvice.co.uk/software/366374/guest-wifi> |
| en-IE | <https://www.softwareadvice.ie/software/366374/guest-wifi> |
| en-NZ | <https://www.softwareadvice.co.nz/software/366374/guest-wifi> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SoftwareAdvice Australia","address":{"@type":"PostalAddress","addressLocality":"Sydney","addressRegion":"NSW","postalCode":"2060","streetAddress":"Level 18 40 Mount Street North Sydney NSW 2060 Australia"},"description":"Software Advice helps businesses in Australia find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.com.au","url":"https://www.softwareadvice.com.au/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.com.au/#organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"Small Business WiFi","description":"Guest WiFi by Purple is a cloud-based solution, which enables businesses in entertainment, retail, hospitality and other industries to collect and track visitors' information to improve sales, engagement and revenue. Organizations can create customizable surveys and access results to gauge visitors' loyalty and satisfaction metrics.\n\nIts Social WiFi platform allows users to connect to WiFi networks using their login credentials for social media applications including Twitter, LinkedIn and Instagram, among others. Guest WiFi helps enterprises gain insights into visitors' information such as contact details, frequency of visits, age, gender and interests. Additionally, managers can trigger specific communications based on WiFi users' demographic information and behavior.\n\nUsing Guest WiFi, businesses can monetize WiFi access and segment visitors based on location, last visit and age range. Pricing is available on request and support is extended via live chat, phone, knowledgebase and other online measures.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/453fbcee-2a36-40c9-b802-f2ea62ab2c27.jpeg","url":"https://www.softwareadvice.com.au/software/366374/guest-wifi","@type":"SoftwareApplication","@id":"https://www.softwareadvice.com.au/software/366374/guest-wifi#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.com.au/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":4},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Marketing Automation Software","position":2,"item":"/directory/1686/automation/software","@type":"ListItem"},{"name":"Small Business WiFi","position":3,"item":"/software/366374/guest-wifi","@type":"ListItem"}],"@id":"https://www.softwareadvice.com.au/software/366374/guest-wifi#breadcrumblist"}]}
</script>