---
description: Review of Lead Center Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Lead Center | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Contact Centre Software](/directory/4389/contact-center/software) > [Lead Center](/software/366716/lead-center)

# Lead Center

Canonical: https://www.softwareadvice.com.au/software/366716/lead-center

> Designed for businesses in healthcare, legal services, automotive and other industries, Lead Center is a contact center platform that helps manage customer communications via live chat, calls and texts. Key features include customer interaction histories, milestone tracking, call notes and more.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: CallRail
- **Founded**: 2011

## Commercial Context

- **Starting Price**: USD 30.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Our Engage Lead Center plan starts at $30/month per user and is for individuals and teams that want to have seamless customer conversations at scale. 

Our Inform Lead Center plan begins at $45/month per user, with a 2 user minimum, and is for businesses that want conversation insights to power up service and sales.
- **Target Audience**: Self Employed
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United Kingdom, United States

## Features

- Automated Routing
- Call Recording
- Call Scripting
- Call Transfer
- Contact Management
- Live Chat
- Multi-Channel Communication
- Queue Management
- Real-Time Reporting
- SMS Messaging
- Voice Mail

## Category

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)

## Related Categories

- [Contact Centre Software](https://www.softwareadvice.com.au/directory/4389/contact-center/software)
- [VoIP Software](https://www.softwareadvice.com.au/directory/4508/voip/software)
- [Softphone Software](https://www.softwareadvice.com.au/directory/1706/best-softphones/software)
- [Business Phone Systems](https://www.softwareadvice.com.au/directory/1714/business-phone-service/software)

## Alternatives

1. [Ringover](https://www.softwareadvice.com.au/software/120988/ringover) — 4.7/5 (862 reviews)
2. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (986 reviews)
3. [Webex Suite](https://www.softwareadvice.com.au/software/430596/webex) — 4.4/5 (7396 reviews)
4. [Zendesk Suite](https://www.softwareadvice.com.au/software/26892/zendesk-talk) — 4.4/5 (4076 reviews)
5. [LiveAgent](https://www.softwareadvice.com.au/software/109980/liveagent) — 4.7/5 (1754 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/366716/lead-center)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/lead-center-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/366716/lead-center> |
| en-GB | <https://www.softwareadvice.co.uk/software/366716/lead-center> |
| en-IE | <https://www.softwareadvice.ie/software/366716/lead-center> |
| en-NZ | <https://www.softwareadvice.co.nz/software/366716/lead-center> |

-----

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