--- description: Review of SoftCo AP Automation Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SoftCo AP Automation | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Billing and Invoicing Software](/directory/263/billing-invoicing-software/software) > [SoftCo AP Automation](/software/36727/softco) # SoftCo AP Automation Canonical: https://www.softwareadvice.com.au/software/36727/softco Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/36727/softco?page=2) > AI-Native AP Automation Tailored to Perfection. SoftCo Accounts Payable Automation processes all supplier invoices electronically from AI Capture and AI Match through to invoice approval, query management and payment. The solution manages both PO and non-PO invoices with embedded AI at every stage. Invoice data is processed using AI Capture, SoftCo’s intelligent extraction engine, while AI Match supports two-way and three-way reconciliation against purchase orders and goods receipt notes, even in complex or incomplete scenarios. Non-PO invoices are automatically assigned to the correct general ledger codes and cost centers using AI Coding and vendor-based logic. Recurring invoices such as rent, subscriptions or utilities are validated against underlying POs and routed automatically for approval without requiring supporting documents or GRNs. SoftCoPay provides a centralized, secure workflow for all vendor payments through a single consolidated payment file, supporting card, ACH and check. It delivers full visibility, control and simplified ERP reconciliation within a fully auditable process. AI Routing progresses invoices to the appropriate approvers based on confidence thresholds and controls, with real-time notifications and mobile sign-off options to accelerate cycle times. A built-in AI Assistant supports users throughout the workflow, providing intelligent guidance, natural language access to live AP data and automation-driven recommendations. > > Verdict: Rated **4.6/5** by 20 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 20 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SoftCo - **Location**: Boston, US - **Founded**: 1990 ## Commercial Context - **Pricing model**: Usage Based - **Pricing Details**: Please contact SoftCo directly to get detailed pricing. The tiered pricing model is based on annual invoice volume levels starting at 50,000 invoices per annum. Features offered are mobile application, customer support, anti-fraud technology, seamless ERP integration, realtime data insights, and capital management. - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, Germany, Ireland, Netherlands, United Kingdom, United States ## Features - ACH Payment Processing - API - Access Controls/Permissions - Accounts Payable - Accounts Receivable - Activity Dashboard - Activity Tracking - Aging Tracking - Alerts/Notifications - Approval Process Control - Audit Management - Audit Trail - Backup and Recovery - Bank Reconciliation - Billing & Invoicing - Billing Portal - Budgeting/Forecasting - Compliance Management - Customizable Reports - Data Import/Export ## Integrations (8 total) - Clarity Wave - Dynamics 365 - Dynamics 365 Business Central - Infor CloudSuite - JD Edwards EnterpriseOne - NetSuite - SAP Business One - Sage Intacct ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software) ## Related Categories - [Billing and Invoicing Software](https://www.softwareadvice.com.au/directory/263/billing-invoicing-software/software) - [Accounts Payable Software](https://www.softwareadvice.com.au/directory/1851/accounts-payable/software) - [Accounting Software](https://www.softwareadvice.com.au/directory/4220/accounting/software) - [Accounting Software for Consultants](https://www.softwareadvice.com.au/directory/3705/consultant/software) - [Enterprise Accounting Software](https://www.softwareadvice.com.au/directory/4001/enterprise/software) ## Alternatives 1. [Sage Intacct](https://www.softwareadvice.com.au/software/1710/sage-intacct) — 4.3/5 (608 reviews) 2. [Xledger](https://www.softwareadvice.com.au/software/3855/xledger) — 4.5/5 (11 reviews) 3. [Plus & Minus](https://www.softwareadvice.com.au/software/322400/plus-and-minus) — 4.9/5 (15 reviews) 4. [Tipalti](https://www.softwareadvice.com.au/software/356595/tipalti) — 4.6/5 (174 reviews) 5. [AvidXchange](https://www.softwareadvice.com.au/software/64985/avidxchange) — 4.4/5 (208 reviews) ## Reviews ### "SoftCo implementation team always delivers and the product (especially the new version) is excellent" — 5.0/5 > **Bill** | *23 October 2017* | Environmental Services | Recommendation rating: 10.0/10 > > **Pros**: The product is very easy to use with new in-email approval a huge step forward. Visibility of spend and tracking versus budget is a great feature. GRNI accrual for the finance team is easy. Easy to raise POs, so no excuses. Easy to change routing of approval if a PO has a particular need for customised approval. We use verify (as an option in addition to approve) to ensure that costs coded to particular account codes are reviewed as appropriate to that code before the PO is approved, e.g., Capex. > > **Cons**: Not cheap, we are a waste management business not a bank, but we have found it good value for money. > > Moved from paper based to online PO's with significant reduction in staff levels in purchase ledger and almost 100% compliance with payment terms. Much better control of release of payment runs. ----- ### "Hydro-Gear's Review of SoftCo" — 4.0/5 > **Carlin** | *22 September 2023* | Automotive | Recommendation rating: 8.0/10 > > **Pros**: Access to information all in one placeThe matching function is accurate and immediately beneficialAbility to route easily for approvals, confirmations, etc... > > **Cons**: ReadSoft/Capture - throughout implementation, we were very focused on the SoftCo product. When it came to understanding the ReadSoft portion, we were generally told to trust that the system would learn what to do. When we have issues with capture, it is difficult to get black and white answers from SoftCo and to understand exactly what can be done to improve the success. There aren't many views where the coding is viewable.BOL matching was not in place when we started implementation, which we were under the impression was standard. The intuitiveness could be improved for what business users need to do - i.e. folder views with the \# in parentheses is unclear, the order of operations that need to be taken to go from details to coding, when there is a balance it isn't clear that users can't approve/move on because of that (the balance in RED is not very noticeable at the bottom of the screen). > > The AP team has settled into a routine and we have seen a significant drop in workload. It was very difficult early on, but we are overall happy with the product now and are continuing to find ways to improve and develop metrics that work for us. ----- ### "Softco Review" — 3.0/5 > **Sue** | *27 September 2023* | Retail | Recommendation rating: 8.0/10 > > **Pros**: It provides our AP team with a tool for better and faster processing of their invoices. > > **Cons**: Couple glitches with integration with our ERP. > > Team was top notch. Sales and implementation. ----- ### "Softco Review" — 5.0/5 > **Jennifer** | *15 September 2023* | Architecture & Planning | Recommendation rating: 8.0/10 > > **Pros**: I have really liked the ability to approve invoices from the email. I am aware of most invoices that I will be receiving for approval, so it is super handy to be able to approve those ones through email.I also have really liked the search feature to be able to see where an invoice is at and who we are awaiting on for approval. So that we can prompt those users when necessary. > > **Cons**: I think the smart coding is not working for us quite like we anticipated. The hope is that it will be magical and just do everything we need; but I think this will take a bit more time. > > Over my experience with Softco has been good. Service to tickets if prompt and we even had our sales rep do an impromptu training session with us just this week\! Really felt like he went out of his way to assist us and answer some processing questions for us\! We have also received positive feedback about this change for our users on how they review and approve invoices. ----- ### "Highly Recommend SoftCo" — 5.0/5 > **Nikki** | *14 June 2022* | Electrical/Electronic Manufacturing | Recommendation rating: 10.0/10 > > **Pros**: SoftCo is user friendly and achieves our internal controls requirements for 3-way matching and invoice approvals. It also provides visibility on unapproved invoices for accruing at month-end. Searching for invoices is easy with multiple options to search by as well as monitoring unapproved invoices for following up with approvers to ensure vendors are paid on-time. The invoice capture software is accurate and learns the layout of each vendor's invoice. SoftCo support responds within 24 hours and tickets are resolved quickly. > > **Cons**: Reporting could be better as it focuses on unapproved invoices, rather than all invoices. The invoice capture software crashes occasionally, but works again after it's restarted, which is very quick. > > We implemented an AP automation solution to avoid hiring a second AP person. We chose SoftCo because of it's functionality and straightforward user interface. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/36727/softco?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/36727/softco) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data