---
description: Review of Decode Software: system overview, features, price and cost information. Get free demos and compare to similar programs.
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title: Decode | Reviews, Pricing & Demos - SoftwareAdvice AU
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [Decode](/software/369096/decode)

# Decode

Canonical: https://www.softwareadvice.com.au/software/369096/decode

> Decode is a unified human insights platform that helps enterprise brands, market research firms, and marketing and product teams collect and analyze consumer research data. Decode supports businesses of all sizes across industries such as retail, media, and consumer goods. The software is cloud-based, making it accessible from any web browser without local installation. Core features include survey creation, video research tools, consumer emotion and behavior analysis, and AI-assisted data interpretation, helping teams turn raw feedback into structured insights. Decode also offers tools for concept testing, ad testing, and packaging research, giving product and marketing teams a centralized place to run studies and review results. Small agencies and large enterprises alike can use Decode to manage research projects, collaborate on findings, and generate reports. Support is available through email, live chat, and an online knowledge base, so users can get help whether they are setting up their first study or troubleshooting an existing project.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Entropik Technologies

## Commercial Context

- **Pricing model**:  (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- A/B Testing
- AI Copilot
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Behavior Tracking
- Benchmarking
- Charting
- Collaboration Tools
- Commenting/Notes
- Conditional Logic
- Customer Segmentation
- Customisable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Data Import/Export
- Data Visualization

## Integrations (7 total)

- Cint
- Dynata+ Platform
- Figma
- Google Drive
- Slack
- Toluna Start
- Zoom Workplace

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.softwareadvice.com.au/directory/4569/live-chat/software)
- [Insight Engine Software](https://www.softwareadvice.com.au/directory/4440/insight-engines/software)
- [UX Software](https://www.softwareadvice.com.au/directory/4258/ux/software)
- [User Testing Software](https://www.softwareadvice.com.au/directory/4651/user-testing/software)
- [Market Research Software](https://www.softwareadvice.com.au/directory/4222/market-research/software)

## Alternatives

1. [Lyssna](https://www.softwareadvice.com.au/software/144529/usabilityhub) — 4.6/5 (88 reviews)
2. [Hotjar](https://www.softwareadvice.com.au/software/136486/hotjar) — 4.6/5 (545 reviews)
3. [XM for Strategy & Research](https://www.softwareadvice.com.au/software/175273/strategy-and-research) — 4.7/5 (427 reviews)
4. [Lightster](https://www.softwareadvice.com.au/software/440012/lightster) — 4.7/5 (9 reviews)
5. [Optimal Workshop](https://www.softwareadvice.com.au/software/358891/reframer) — 4.4/5 (7 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/369096/decode)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/market-research/decode-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/369096/decode> |
| en-GB | <https://www.softwareadvice.co.uk/software/369096/decode> |
| en-IE | <https://www.softwareadvice.ie/software/369096/decode> |
| en-NZ | <https://www.softwareadvice.co.nz/software/369096/decode> |
| fr | <https://www.softwareadvice.fr/software/369096/decode> |

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