--- description: Review of ROUTEE Software: system overview, features, price and cost information. Get free demos and compare to similar programs. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ROUTEE | Reviews, Pricing & Demos - SoftwareAdvice AU --- Breadcrumb: [Home](/) > [Authentication Software](/directory/4311/authentication/software) > [ROUTEE](/software/369184/routee) # ROUTEE Canonical: https://www.softwareadvice.com.au/software/369184/routee Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/369184/routee?page=2) > Routee is a cloud-based platform designed to help businesses of all sizes manage the entire workflow of SMS marketing, from creating campaigns to generating leads. Key features include bulk messaging, two-factor authentication, push notifications, real-time reporting and analytics. Routee allows businesses to send personalized messages in bulk to customers by including information such as customers’ names, purchase number, ticket number and more. Its marketing automation tool enables users to create campaigns, track interactions, generate subscription forms, target and segment leads across multiple channels. Additionally, it lets retailers track customers’ preferences to send custom emails with promotions, offers and discounts. Routee comes with an API, which allows businesses to modify the system and integrate it with various third-party applications such as Salesforce, Zoho CRM, WooCommerce and more. Pricing is available on monthly subscriptions and support is extended via live chat, documentation and other online measures. > > Verdict: Rated **4.0/5** by 23 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 23 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 3.8/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: AMD Telecom - **Location**: San Francisco, US - **Founded**: 2001 ## Commercial Context - **Starting Price**: USD 10.60 - **Pricing model**: Per Feature (Free version available) (Free Trial) - **Pricing Details**: Only pay for what you use. Leverage our powerfull technologies, scalable pricing and excellent commercial terms. See the competitive pricing we have in your country here 👇 https://www.routee.net/pricing/ - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English, French, Greek, Italian, Russian, Spanish, Turkish - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - 2-Way Messaging - A/B Testing - AI/Machine Learning - API - Activity Dashboard - Activity Tracking - Alerts/Notifications - App Notifications - Appointment Management - Appointment Scheduling - Authentication - Auto-Dialer - Automated Responses - Automated Scheduling - Automatic Call Distribution - Autoresponders - Behavior Tracking - CAN-SPAM Compliance - CRM - Call Center Management ## Integrations (10 total) - Adobe Commerce - CS-Cart Store Builder - Drupal - Insightly - Insightly Marketing - OpenCart - PrestaShop - Shopify - WooCommerce - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Authentication Software](https://www.softwareadvice.com.au/directory/4311/authentication/software) ## Related Categories - [Authentication Software](https://www.softwareadvice.com.au/directory/4311/authentication/software) - [Marketing Automation Software](https://www.softwareadvice.com.au/directory/1686/automation/software) - [Predictive Lead Scoring Software](https://www.softwareadvice.com.au/directory/3393/lead-scoring/software) - [Marketing Software](https://www.softwareadvice.com.au/directory/4630/marketing/software) - [Push Notifications Software](https://www.softwareadvice.com.au/directory/4260/push-notifications/software) ## Alternatives 1. [Omnisend](https://www.softwareadvice.com.au/software/100592/omnisend) — 4.7/5 (836 reviews) 2. [WebEngage](https://www.softwareadvice.com.au/software/161494/webengage) — 4.5/5 (32 reviews) 3. [Bitrix24](https://www.softwareadvice.com.au/software/128326/bitrix24) — 4.2/5 (984 reviews) 4. [Mailchimp](https://www.softwareadvice.com.au/software/111921/mailchimp) — 4.5/5 (17572 reviews) 5. [Salesforce Marketing Cloud](https://www.softwareadvice.com.au/software/22998/salesforce-socialcrm) — 4.2/5 (526 reviews) ## Reviews ### "Eshop Owner Routee Review" — 4.0/5 > **Verified Reviewer** | *12 February 2019* | Wholesale | Recommendation rating: 8.0/10 > > **Pros**: The loaded templates The option to send message to multiple people at once The custom sender ID (i put my business name) The good Routee customer service at Greece. > > **Cons**: In the loaded templates, when you type between the loaded message, if you stop for 1 sec, the cursor goes to the end of text. This is discomforting, many time you go back and forth. > > 4 years of Routee usage. Few or none problems at all. Easy to use. ----- ### "One of the best SMS providers" — 4.0/5 > **Tony** | *15 January 2021* | Telecommunications | Recommendation rating: 9.0/10 > > **Pros**: The prices are the cheapest and most reliable I could find for the country I target the most (Malta, EU) but it seems pretty cheap and reliable for other countries as well. It is as close as you can get to integrating directly with the operator > > **Cons**: On one occasion they promised a Direct route but in fact it was not. The messages to ported numbers were being lost and they said they fixed it after the fact but couldn't guarantee that it would not happen again. Support was fast but not enough for me to salvage the situation with my client. > > I like Routee overall and will keep using it, at least for 'the-rest-of-the-world, but when I really need reliable messages, I prefer to deal with the mobile operators directly if possible. ----- ### "Can't recommend" — 1.0/5 > **Toni** | *20 April 2020* | Financial Services | Recommendation rating: 0.0/10 > > **Pros**: Easy to use. Software backend looks good. > > **Cons**: The attitude of customer service is really bad. They don't want to help at all. > > I was a satisfied user for several months but then suddenly Routee closed my account and did not let me export any my own data. They refused to provide/give me access to export my mailing lists or receipts. ----- ### "FINANCE DIRECTOR" — 5.0/5 > **jean christophe** | *24 June 2019* | Medical Practice | Recommendation rating: 9.0/10 > > **Pros**: Reliable in sending sms. it is very important in medical use. > > **Cons**: some times complicated. campaigns. function copy paste one by one not avialable. obliged to put country code in one by one sms > > reliable for sure. ----- ### "SMS Feature" — 4.0/5 > **Christos** | *9 July 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Good Detailed Documentation and Examples > > **Cons**: Examples did not Include VB.NET and some errors in JSON strings > > People in the Insurance Industry needs to communicate with customers every day about contracts expiration dates. ROUTEE system helped in automating sending SMS messages. Made it easy and cost-effective ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.com.au/software/369184/routee?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.com.au/software/369184/routee) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data